About Us
IHG Hotels & Resorts is one of the largest hotel companies
in the world and one of the world’s leading hotel and resort companies with
a family of 19 brands. Our purpose – True Hospitality for Good – comes to life
in every one of our collections. With luxury and lifestyle, we are taking it
to new heights.
Five visionary brands -
InterContinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton
Hotels - make up our luxury collection. Individually, they are icons. Together,
they bring unforgettable and unparalleled experiences to travelers in over 430
hotels and resorts in 100 countries around the world.
About
the hotel
style="color: black; font-family: "Arial Nova", sans-serif;">
style="font-size: 10pt; line-height: 107%;">A luxurious hotel destination at
The Wharf on D.C.’s Waterfront, the InterContinental Washington D.C. – The Wharf
in the reimagined Wharf neighborhood brings sophistication to its contemporary
style. Perfectly placed on the beautiful Potomac River, InterContinental
Washington D.C. – The Wharf enjoys the most incredible waterfront views of D.C.
Steps away from America’s political epicenter, the hotel embraces guests with
an exquisitely curated resort destination that reignites the river’s edge and
a captivating sanctuary in the center of The Wharf neighborhood, paying homage
to the maritime and industrial-working heritage of its setting. Featuring
a relaxing seasonal rooftop pool with striking Potomac River views and
the indulging full-service spa, The Spa at The Wharf, modern luxury, culture,
and a rich history combine in the Wharf neighborhood to create a perfect
atmosphere for guests and locals alike.
About the Director
of Outlets position
As our new Director of Outlets,
you will oversee the day-to-day operations of our restaurant/bar and outlets.
You will develop and implement strategies to improve the F&B outlet's
profitability while ensuring guest satisfaction in accordance to the hotel
standards. Always following government regulations concerning health, safety
or other requirements.
You will work closely with the food and beverage/culinary team and employees
to successfully execute all restaurant operations.
Every day is different, but you’ll
mostly be:
style="font-size: 10pt;">People
style="font-size: 10pt;">Manage everyday activity, plan and assign work ensuring
you always have the right staffing numbers
style="font-family: "Arial Nova", sans-serif;">Recommend or initiate any HR elated actions where
needed
Guest
Experience
style="font-family: "Arial Nova", sans-serif;">Make sure all food and beverage equipment is in operational condition
and regularly cleaned
style="font-size: 10pt;">Make sure all food and beverage facilities including
banquet/convention spaces are clean and properly stocked to anticipated business
volume. Notify engineering immediately of any maintenance and repair
needs
style="font-family: "Arial Nova", sans-serif;">Establish and achieve quality and guest satisfaction goals. Help guests
with their requests and complaints - making sure you maintain a high level
of guest satisfaction
Responsible
Business
style="font-family: "Arial Nova", sans-serif;">Manage hotel food and beverage marketing programs and participate in
and maintain system-wide food and beverage marketing programs
and promotions
style="font-size: 10pt;">Keep an eye on competitor activity / industry
innovation. Review and approve menu design and concepts with Executive
Chef
style="font-family: "Arial Nova", sans-serif;">Make sure food and drinks are secure and stored safely - always keep
stock replenished to minimize waste
style="font-size: 10pt;">Other ad-hoc duties - unexpected moments when
we have to pull together to get a task
done
Financial
style="font-family: "Arial Nova", sans-serif;">Help prepare the hotel’s annual budget and the setting of departmental
goals
style="font-family: "Arial Nova", sans-serif;">Monitor budget and control expenses with a focus on food, beverage
and labor costs
style="font-size: 10pt;">Working with the catering office, identify additional
sales opportunities to enhance revenue
This is the top food and beverage
job in the hotel.
Supervising a large number of team members in one or two food
and beverage outlets, kitchens, and may include banquet facilities that cater
to 500 people or less. May oversee one or more subordinate managers
or supervisors.
style="font-family: "Arial Nova", sans-serif;">Directing, coaching, and developing a team of committed hospitality
professionals
style="font-family: "Arial Nova", sans-serif;">Delivering exceptional guest and corporate experiences by setting high
standards and finding new ways to exceed them
style="font-size: 10pt;">What we need
from you
style="font-family: "Arial Nova", sans-serif;">Bachelor’s degree / higher education qualification / equivalent in Hotel
Management, culinary arts, or related field
style="font-family: "Arial Nova", sans-serif;">Excellent communication skills
style="font-family: "Arial Nova", sans-serif;">Ability to lead a large team
style="font-family: "Arial Nova", sans-serif;">Ability to multitask
What you can expect
from us
style="font-size: 10pt;">We give our people everything they need to succeed.
From a competitive salary that rewards all your hard work to a wide range
of benefits designed to help you live your best work life – including impressive
room discounts and some of the best training in
the business.
style="font-size: 10pt;">The salary range for this role is $90,000.00
to $110,000.00. This is the lowest to highest pay scale we in good faith believe
we would pay for this role at the time of this posting. This rate is only
applicable for jobs to be performed in Washington, DC.
We may ultimately pay more or less than the posted range, and the range may
be modified in the future. An employee’s pay position within the pay range
will be based on several factors including, but limited to, relevant education,
qualifications, certifications, experience, skills, seniority, geographic
location, performance, shift, travel requirements, sales or revenue-based
metrics, and business or organizational needs. This job is also eligible
for bonus pay. We offer a comprehensive package of benefits including paid time
off, medical/dental/vision insurance, 401k, and many other benefits to eligible
employees.
style="font-size: 10pt;">You can apply for this role through the link below (or
through the internal career site if you are a current
employee).
style="font-size: 10pt;">Note: No amount of pay is considered wages
or compensation until earned, vested, and determinable. The amount
and availability of any bonus, commission, or any other form of compensation
that are allocable to a particular employee remains in the Company's sole
discretion unless and until paid and may be modified at the Company’s sole
discretion, consistent with the law.
Our mission is to welcome everyone
and create inclusive teams where we celebrate difference and encourage
colleagues to bring their whole selves to work.
IHG Hotels & Resorts provides equal employment opportunities to applicants
and employees without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, protected veteran status, or disability.
We promote a culture of trust, support, and acceptance by always welcoming
different backgrounds, experiences, and perspectives.
At IHG Hotels & Resorts, we’ve
made a promise. As one of the world’s leading hotel groups, we’re here
to deliver True Hospitality for Good. Making our guests and colleagues feel
welcome, cared for, recognised and respected – wherever they are in the world.
Want to be part of the journey?
As the world’s first and most global
luxury hotel brand, InterContinental Hotels & Resorts has pioneered
international travel since the 1940s and we are passionate about sharing our
renowned international know-how and cultural wisdom in truly impressive
surroundings. We all take great pride in being genuine ambassadors of
the InterContinental®️ brand and to be part of the brand you will have a thirst
for travel, a passion for culture and an appreciation for diversity. We create
inspiring experiences for those seeking a richer perspective on the world. If
you’d like to embrace a world of opportunities, we’d like to welcome you to
the world’s most international luxury hotel brand.