Responsibilities
include managing all on-site PIP renovation / conversion design and construction
activities to ensure compliance or non-compliance with franchise License
Agreement, including conformance with any associated PIP, Plan Review
and FF&E submittals, and brand standards, including life safety and ADA
requirements. Provide design, construction expertise and assistance to IHG
franchisees and their assigned design team members through all phases of their
PIP projects, including working out design / construction solutions as project
field conditions arise, thus ensuring timely and successful completion
of projects while promoting Great Hotels Guests Love.
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style="font-family: Arial, sans-serif;">May lead and review the work of less experienced staff
by providing mentoring, technical guidance and/or training in daily activities.
From time to time provide feedback to management and brand on product related
issues / recommendations for improvements.
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style="font-family: Arial, sans-serif;">Your day to day
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style="font-size: 10pt; line-height: 115%;">Property Improvement Plan (PIP)
projects – Using the appropriate brand Master Plan PIP Strategy document,
Conduct PIP renovation visits / product assessments for existing hotel product
(including conversion hotels into the IHG system) seeking to License
or re-License an IHG franchise agreement. Inspection include a thorough walk
of the hotel assessing the hotel’s architecture and design for appropriateness
in today’s market, condition of current product, and conformance to brand
and life safety standards and building codes. Produce a comprehensive PIP
narrative document that lists in detail the PIP renovation requirements,
which after its completion, will help drive GuestView hotel scores as well
as revenues.
Conduct and manage onsite design and PIP scope meetings with ownership and all
ensuing onsite renovation activities over a 12-24 month period to ensure hotel
compliance with the PIP, including its timely completion and conformance
to approved plans, brand standards and building
codes. -
style="font-family: Arial, sans-serif;">Conversion projects – Referencing to various Plan Review
documents and correspondence, Consultant conducts multiple progress visits
as hotels prepare to enter the IHG system in conjunction with the New Hotel
Opening Program (NHOP). Consultant meets with ownership representatives during
the renovation phase to set project expectations, determine project readiness,
resolve any field issues, and oversee conformance to IHG requirements, including
conformance to PIP and Plan requirements and adherence to brand and life safety
standards, building codes and ADA.
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style="font-size: 10pt; line-height: 115%;">Manage own yearly assigned travel
budget. Consultant must reconcile expenses on a monthly
basis. -
style="font-family: Arial, sans-serif;">Proactively work with the mid-scale Development team
and ownership prior to taking a deal to Franchise Approval Committee (FAC)
to work through scope of work, design issues, and renovation timelines to better
improve success rate for FAC approval and License execution for new build
and PIP conversions. - Act as PIP department first level of appeal
to franchisee/owner PIP waiver requests and timeline extension requests.
Negotiate PIP issues and work out all PIP project details to set the PIP scope
of work and its timeline for completion. Determine when to recommend to the PIP
manager to place slow moving projects, or projects that are not otherwise
in compliance with their PIP requirements, into PIP default.
Work out viable plans and strategies, where possible, to get hotels through
the PIP process in a timely manner.
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style="font-size: 10pt; line-height: 115%;">Responsible to make sure that all
construction/renovation milestones are monitored on a pro-active basis and
that information is communicated to the NHOP, Plan Review, Quality and HPS teams
to speed openings or enforcement.
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style="font-size: 10pt; line-height: 115%;">Consult with franchisees, design
professionals and hotel owners to assist in the development of construction
schedules for Property Improvement Plan (PIP) hotel projects. Review site plans
to ensure compliance with applicable laws, company regulations and brand
standards, and comment on required changes or improvements to such
plans. -
style="font-family: Arial, sans-serif;">Effectively manage an assigned territory by evaluating
and tracking progress all ongoing PIP project field activities, prepare written
reports and/or summaries for management as needed. Manage the digital library
and PIP Tracking (PT) systems for executed projects for content and accuracy
of input for assigned projects for both PT and the Digital
Library. -
style="font-family: Arial, sans-serif;">Periodically perform special Property Improvement Plan
inspections both domestically and internationally.
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style="font-size: 10pt; line-height: 115%;">Participate in special projects
as assigned. -
style="font-family: Arial, sans-serif;">Lead the enforcement of mid-scale SRD program
compliance. -
style="font-family: Arial, sans-serif;">As part of the License Agreement documentation trail,
provide timely written follow-up (reports, letters and emails) associated
with all site visits and other forms of communication or agreements
with Licensee and their assign representatives.
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style="font-size: 10pt; line-height: 115%;">Owner Relations – Consultant
must develop good franchisee/owner relations offering assistance as needed
within reason. Consultant is responsible for addressing design and construction
or PIP waiver requests from ownership. Consultant is expected to offer design
solutions to problems and be ready to recommend known design professionals
to assist franchisee upon request or as Consultant feels
necessary -
style="font-family: Arial, sans-serif;">Project size – Typical PIP will cost owner from $500,000
to $5M+ and will involve a 60 to 400 room hotel.
Typical New Development will cost an owner $5M
to $30M.
What
we need from you
Technical
Skills and Knowledge –
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style="font-family: Arial, sans-serif;">Demonstrate project management experience in organizing,
planning and executing complex, large-scale projects from conception through
implementation.
style="font-family: Arial, sans-serif;">Demonstrate effective verbal and written communication
skills for the purpose of providing information to clients, vendors, senior
management and staff. Demonstrated ability to communicate supportive program
details (presentation, analysis) to present a persuasive argument or
to effectively negotiate a position. Must be able to communicate both orally
and in writing with PCs, architects, designers and contractors and clearly
explain specific requirements for active projects. Demonstrated ability to write
comprehensive, detailed plan reviews explaining Brand standards and Life Safety
Requirements as follow up to project submittals.
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style="font-size: 10pt; line-height: 115%;">Demonstrate computer skills, with
an emphasis on Microsoft Word and Excel.
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style="font-size: 10pt; line-height: 115%;">Demonstrate knowledge of brand
standards and full understanding of the differences in the various brand
standards. Demonstrate a clear understanding of ADA requirements and Company
Life Safety Requirements.
Must maintain a working knowledge of all requirements described in each brand
standards manual.
style="font-family: Arial, sans-serif;">Demonstrate ability to read blueprints including
architectural, mechanical, plumbing, sprinkler systems and electrical drawings.
style="font-family: Arial, sans-serif;">Must be capable of writing and typing a comprehensive,
technical renovation document (within a specific template) describing
the required PIP scope of work that will become part of a franchisee’s License
Agreement.
style="font-family: Arial, sans-serif;">Demonstrate ability to remain current with construction
trends, code requirements and design through participating in annual continuing
education classes.
style="font-family: Arial, sans-serif;">Demonstrate ability to effectively prioritize project
details and manage time usage to track active renovation, conversion and new
development properties, and to determine if plans have been submitted in
a timely manner. Must make immediate time available to return telephone calls
and work with franchisees when problems arise regarding project development,
Brand standards or vendor-related issues.
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style="font-size: 10pt; line-height: 115%;">Demonstrate knowledge of national
building codes, ADA requirements and Life Safety codes.
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Travel - 75%
required
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style="font-size: 10pt; line-height: 115%;">Location - This role
can be remotely based in these states or metropolitan cities; MA, NY, NJ,
PA, MD, VA, NC, Chicago, Detroit or Cleveland candidate must reside in
a major city and must be within 1 hour proximity to a major
US airport.
The
salary range for this role is $84,000 to $110,000. This role is also
eligible for bonus pay. We offer a comprehensive package of benefits
including paid time off, medical/dental/vision insurance, 401K and other
benefits to employees.
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