Front Desk Agent at InterContinental Washington DC - The Wharf
Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Washington D.C.
About Us
IHG Hotels
& Resorts is one
of the largest hotel companies in the world and one of the world’s leading hotel
and resort companies with a family of 19 brands. Our purpose – True Hospitality
for Good – comes to life in every one of our collections. With luxury
and lifestyle, we are taking it to new heights.
to our portfolio, we now stand as one of the world’s leading luxury operators.
Each of our hotels cultivates a distinctive style and ambience where we embrace
every opportunity to give our guests unforgettable
and unparalleled experiences.
About
the hotel
Waterfront, the InterContinental Washington D.C. – The Wharf in the reimagined
Wharf neighborhood brings sophistication to its contemporary style. Perfectly
placed on the beautiful Potomac River, InterContinental Washington D.C. –
The Wharf enjoys the most incredible waterfront views of D.C. Steps away
from America’s political epicenter, the hotel embraces guests with
an exquisitely curated resort destination that reignites the river’s edge and
a captivating sanctuary in the center of The Wharf neighborhood, paying homage
to the maritime and industrial-working heritage of its setting. Featuring
a relaxing seasonal rooftop pool with striking Potomac River views and
the indulging full-service spa, The Spa at The Wharf, modern luxury, culture,
and a rich history combine in the Wharf neighborhood to create a perfect
atmosphere for guests and locals alike.
About the Front Desk Agent
position
experiences off to an unforgettable start, we’re looking for a Front Desk Agent
who can make transactions feel seamless, offer exceptional local insights,
and anticipate every request to make our guests feel right
at home.
day-to-day
be:
Kicking off truly memorable guest
experiences with the warmest of welcomes
Making the check-in
and check-out process feel swift and seamless
What we need
from you
Communication skills -
guests will need to come to you with concerns as well as compliments, so you’ll
be easy to talk to
Your
problem-solving skills will turn issues into opportunities, so every guest
leaves with great memories
Fluency in the local language - extra language skills would be great,
but not essential
Literate
and tech-savvy - you’ll need a good grasp of reading, writing, basic math
and computer skills
What you can expect
from us
From a competitive salary that rewards all your hard work to a wide range
of benefits designed to help you live your best work life – including a full
uniform, impressive room discounts and some of the best training in
the business.
This rate is only applicable for jobs to be performed in Washington, DC. This
is the starting rate we in good faith believe we would pay for this role at
the time of this posting. We may pay more or less than the posted rate, and
the rate may be modified in the future. An employee’s pay position within
the pay range will be based on several factors including, but limited
to, relevant education, qualifications, certifications, experience, skills,
seniority, geographic location, performance, shift, travel requirements, sales
or revenue-based metrics, and business or organizational
needs.
paid time off, medical/dental/vision insurance, 401k, and many other benefits
to eligible employees.
You can apply for this role through
the link below (or through the internal career site if you are a current
employee).
or compensation until earned, vested, and determinable. The amount
and availability of any bonus, commission, or any other form of compensation
that are allocable to a particular employee remains in the Company's sole
discretion unless and until paid and may be modified at the Company’s sole
discretion, consistent with the law.
Our mission is to welcome everyone
and create inclusive teams where we celebrate difference and encourage
colleagues to bring their whole selves to work.
IHG Hotels & Resorts provides equal employment opportunities to applicants
and employees without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, protected veteran status, or disability.
We promote a culture of trust, support, and acceptance by always welcoming
different backgrounds, experiences, and perspectives.
As one of the world’s leading hotel groups, we’re here to deliver True
Hospitality for Good. Making our guests and colleagues feel welcome, cared
for, recognised and respected – wherever they are in the world.
Want to be part of the journey?
brand, InterContinental Hotels & Resorts has pioneered international travel
since the 1940s and we are passionate about sharing our renowned international
know-how and cultural wisdom in truly impressive surroundings. We all take great
pride in being genuine ambassadors of the InterContinental®️ brand and to
be part of the brand you will have a thirst for travel, a passion for culture
and an appreciation for diversity. We create inspiring experiences for
those seeking a richer perspective on the world. If you’d like to embrace
a world of opportunities, we’d like to welcome you to the world’s most
international luxury hotel brand.
believe you'd be a great fit for the job? We'll never know unless you hit
the 'Apply' button.
Start your journey with us today.
