Job Description
People
•Support
the Director in managing the Convention & Events team,
ensuring a positive and productive work environment
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•
style="font-size: 12.5pt;">Supervise daily operations, assign tasks, and ensure
adequate staffing levels•Coach and develop
team members through training, feedback, and performance
reviews
•
style="font-size: 12.5pt;">Ensure team compliance with IHG standards,
procedures, and service delivery
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•
style="font-size: 12.5pt;">Coordinate with internal departments to ensure
seamless event execution
Financial
•Assist
in preparing forecasts, budgets, and financial
plans
•
style="font-size: 12.5pt;">Monitor sales performance, revenue, and productivity
metrics
•
style="font-size: 12.5pt;">Support in negotiating rates within established
booking guidelines
•
style="font-size: 12.5pt;">Identify opportunities to maximize revenue
and control costs
Guest
Experience
•
style="font-size: 12.5pt;">Act as a key contact for clients, ensuring
a smooth and memorable event journey
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•
style="font-size: 12.5pt;">Support in building and maintaining strong
relationships with planners and clients 
