Room Attendant (Part Time) - InterContinental Houston
Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Houston
OVERVIEW:
Clean
guest rooms and/or suites in a timely and thorough manner to ensure total guest
satisfaction.
InterContinental Hotels & Resorts® we want our guests to feel
special, cosmopolitan and In the Know which means we need you to:
Be charming by
being approachable, having confidence and showing respect.
Make it memorable by being knowledgeable, sharing
stories and showing your style to create moments that make people feel
special.
AND RESPONSIBILITIES:
Financial Returns
Notify supervisor when service
is complete so rooms may be sold or occupied. Report any room unable to
be serviced to supervisor according to established
procedures
Report to supervisor of needed repairs and unsafe
conditions
Monitor and control supplies and amenities, and minimize waste
within all areas of housekeeping
People
Promote teamwork and quality service through daily communication
and coordination with other departments.
Guest Experience
Respond to guest complaints, special
requests and ensure corrective action is taken to achieve complete guest
satisfaction.
Report, turn in, and/or log all lost and found items
according to established procedures.
Responsible Business
Clean and service assigned rooms or areas
according to established standards and procedures including making beds,
dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.
May include cleaning of kitchen area, room refrigerator, coffee maker, cups,
glasses, silverware, etc.
Follow established safety
procedures at all times - and wear protective equipment when
needed
May regularly assist with deep cleaning
projects
May assist with other duties assigned
AND REQUIREMENTS
Basic reading, writing, and math skills. Some housekeeping
experience and ability to speak English preferred.
This job
requires ability to perform the following:
Carrying, lifting, pushing or pulling items
weighing up to 50 pounds and pushing and or pulling approximately 200
pounds
Frequently standing up and moving
about the facility
Frequently handling objects
and equipment to maintain the facility
Other:
Communication skills are utilized a significant
amount of time when interacting with guests
and employees.
Basic reading, writing, and math
abilities are utilized often when reading room assignments, completing
checklists, replacing room linens and amenities.
WHAT
WE OFFER:
We give our people everything they need to succeed.
From a competitive salary that rewards all your hard work to a wide range
of benefits designed to help you live your best work life – including
an impressive room discount and some of the best training in
the business.
The hourly pay rate for this Hourly role is $16.50.
This rate is only applicable for jobs to be performed in Houston,
Texas.
This is the starting rate we in good faith believe we would pay
for this role at the time of this posting.
We may pay more or less than the posted rate, and the rate may be modified
in the future. An employee’s pay position within the pay range will be based
on several factors including, but limited to, relevant education,
qualifications, certifications, experience, skills, seniority, geographic
location, performance, shift, travel requirements, sales or revenue-based
metrics, and business or organizational needs.
You can apply for this role
through the link below (or through the internal career site if you are a current
employee).
Remarks: No amount of pay is considered wages or compensation
until earned, vested, and determinable. The amount and availability of any
bonus, commission, or any other form of compensation that are allocable to
a particular employee remains in the Company's sole discretion unless and until
paid and may be modified at the Company’s sole discretion, consistent with
the law.
Our mission is to welcome everyone and create inclusive teams
where we celebrate difference and encourage colleagues to bring their whole
selves to work. IHG Hotels & Resorts provides equal employment opportunities
to applicants and employees without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, protected veteran status,
or disability. We promote a culture of trust, support, and acceptance by always
welcoming different backgrounds, experiences, and perspectives.
IHG Hotels
& Resorts gives every member of the team the room they need to belong, grow
and make a difference in a collaborative environment.
We know that to work well, we need to feel well – both inside and outside
of work – and through our myWellbeing framework, we are committed to supporting
wellbeing in your health, lifestyle, and workplace. So, join us and you’ll
become part of our ever-growing global family.
At IHG Hotels &
Resorts, we’ve made a promise. As one of the world’s leading hotel groups, we’re
here to deliver True Hospitality for Good. Making our guests and colleagues feel
welcome, cared for, recognized and respected – wherever they are in the world.
Want to be part of the journey?
