About
us:
As the world's largest family of luxury hotels, we all take great pride
in being genuine ambassadors of the InterContinental® brand. Shaped by decades
of international know-how and local insights, our passion for luxury travel
spans cultures and customs. Inspiring us to create warm and sophisticated
experiences for those seeking a richer perspective on
the world.
At InterContinental Hotels & Resorts® we want our guests
to feel special, cosmopolitan and In the Know which means we need
you to:
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style="font-family: "Times New Roman", serif;">Be charming by being approachable, having confidence and showing
respect.
-
style="text-align: justify;">Stay in the moment by
understanding and anticipating guests’ needs, being attentive and taking
ownership of getting things done.
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style="font-family: "Times New Roman", serif;">Make it memorable by being knowledgeable, sharing stories
and showing your style to create moments that make people feel
special.
A Shining Star Among Downtown Miami Hotels, the InterContinental Miami
features the city's premier accommodations, convention, and meeting facilities.
Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment
in a well-established area of the city. Priding ourselves
on being ONE GREAT TEAM and honored as one
of the TOP WORKPLACES of South Florida by the Sun
Sentinel for the ninth year.
Your day to day:
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As Housekeeping Houseperson,
you will assist
room attendants on assigned floors/sections; collect dirty linen and transport
to laundry chute, deliver fresh linen to room attendant carts throughout
the day. May assist with stripping linen from room and/or cleaning the public
areas.
Deliver and retrieve items requested by guests and housekeeping
staff.
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DUTIES AND RESPONSIBILITIES:
style="font-size: 12pt;"> Responsible for
the cleanliness and organization of floor closets; removing garbage from
the service elevator landing, wipe down shelves/counters; sweep and mop, remove
non-floor closet items and store in appropriate areas by the end of
the shift.
style="font-family: "Times New Roman", serif;">Assist room attendants with heavy items such as mattresses and linen.
Deliver linen and other supplies to room
attendants.
style="font-family: "Times New Roman", serif;">Remove all dirty linen from assigned Room Attendants carts and closets
and transport to laundry chute.
-
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0in;">
style="font-size: 12pt;">Throw any recycled items down the recycle chute (except
glasses and boxes)
style="font-family: "Times New Roman", serif;">Responsible of maintaining the cleanliness and condition for their own
sections/floors.
style="font-family: "Times New Roman", serif;">Responsible for shampooing carpet in guestrooms and designated
hallways/floors.
style="font-family: "Times New Roman", serif;">Respond to guest requests such as delivery of housekeeping supplies (e.g.
linens, cots, etc.) in a timely and efficient
manner.
Clean public areas
in the prescribed manner while following department standard operating
procedures.
style="font-family: "Times New Roman", serif;">Report to office coordinator needed repairs or unsafe
conditions.
style="font-family: "Times New Roman", serif;">Respond to guest complaints and ensure corrective action is taken
to achieve complete guest satisfaction.
-
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0in;">
style="font-size: 12pt;">Monitor and control supplies/amenities and minimize
waste within all areas of housekeeping. -
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0in;">
style="font-size: 12pt;">Promote teamwork and quality service through daily
communication and coordination with other
departments.
style="font-family: "Times New Roman", serif;">May regularly assist with deep cleaning
projects.
style="font-family: "Times New Roman", serif;">May assist with other duties as assigned.
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Qualifications
and Requirements:Basic reading, writing and math skills.
Some housekeeping experience and ability to speak English
preferred.
style="font-size: 12pt;">This job requires ability to perform
the following:
Carrying or lifting items weighing up
to 75 pounds and pushing and or pulling items up to 300
pounds.
Frequently standing up
and moving about the facility
style="font-family: "Times New Roman", serif;">Frequently handling objects and equipment to maintain
the facility
style="font-family: "Times New Roman", serif;">Frequently bending, stooping and kneeling
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Other:
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vertical-align: baseline;">Communication skills
are utilized a significant amount of time when interacting with guest
and employees- Reading and writing
abilities are utilized often when reading assignments and completing
checklists. -
style="font-size: 12pt;">May be required to work nights, weekends, and/or
holidays.
style="font-family: "Times New Roman", serif;">Work Area: Housekeeping areas,
guest corridors and service elevators.
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The statements in this job description
are intended to represent the key duties and level of work
being performed. They are not intended to be ALL responsibilities
or qualifications of the job. This position is classified as non-exempt
(per the Fair Labor Standards Act) and is subject to overtime in accordance
with Federal and State Regulations. What we offer:
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The hourly
pay rate for this role is $17.25We offer a comprehensive package
of benefits including paid time off, medical/dental/vision insurance, 401(k),
and many other benefits to eligible employees. Additionally, hotel
discounts worldwide are available as well as access to a wide variety
of discount programs and the chance to work with a great team of people. Most
importantly, we'll give you the room to be yourself.
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IHG is
an equal opportunity employer: Minorities/ Females/ Veterans/
Disabled.
