Restaurant Manager
Negotiable
Location
Kuwait, Kuwait City
Job Description
Your day to day:
style="font-family: Arial;">•
style="font-size: 12.5pt;">· Lead daily restaurant operations and ensure
high service standards in line with hotel procedures and brand
requirements.
•
style="font-size: 12.5pt;">· Represent the outlet in daily F&B
meetings and other operational meetings as required.
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•
style="font-size: 12.5pt;">· Conduct daily team briefings to review
service standards, guest feedback, promotions, and operational
updates.•
style="font-size: 12.5pt;">· Prepare staff schedules based on forecasts,
business levels, and special events.
•· Monitor
staff attendance, performance, grooming, and conduct regular
evaluations.
•
style="font-size: 12.5pt;">· Ensure all team members comply
with InterContinental grooming and service standards.
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•
style="font-size: 12.5pt;">· Oversee sanitation, hygiene, and cleanliness
in coordination with Housekeeping and Stewarding.
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•
style="font-size: 12.5pt;">· Ensure service stations, bar areas,
and operating equipment are properly maintained and stocked at par
levels. •
style="font-size: 12.5pt;">· Control beverage, cigar, and cigarette stocks
in line with hotel procedures.
•· Monitor
casual labor and overtime to ensure labor costs remain within the approved
budget.
•
style="font-size: 12.5pt;">· Maintain strong guest engagement
by welcoming, seating, and thanking guests upon
departure.
•
style="font-size: 12.5pt;">· Handle guest feedback and complaints
professionally and implement corrective actions when
necessary.
•
style="font-size: 12.5pt;">· Maintain updated records of regular and VIP
guest preferences to enhance personalized service.
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•
style="font-size: 12.5pt;">· Promote upselling initiatives to maximize
revenue and achieve sales targets. •· Support
and organize outlet promotions and marketing activities to drive
business.
style="font-size: 12pt;">•· Monitor competitor outlets
and provide market feedback reports.
•· Ensure compliance
with licensing laws and regulations related to alcohol
service.
•
style="font-size: 12pt;">· Maintain accurate department records, booking
procedures, and table plans.
•· Delegate
responsibilities effectively to ensure smooth operations during all service
periods.
•
style="font-size: 12pt;">· Foster a positive work environment
that promotes team morale, motivation, and efficiency.
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•
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·
Maintain confidentiality of business and guest
information. 
