style="font-size: 12pt;">About us:
style="background-color: white; line-height: normal;">
style="font-size: 12pt;">As the world's largest family of luxury hotels, we all
take great pride in being genuine ambassadors of the InterContinental® brand.
Shaped by decades of international know-how and local insights, our passion
for luxury travel spans cultures and customs. Inspiring us to create warm
and sophisticated experiences for those seeking a richer perspective on
the world. At InterContinental Hotels & Resorts® we want our guests
to feel special, cosmopolitan and In the Know which means we need
you to:
style="background-color: white; color: rgb(51, 51, 51); line-height:
normal;">
style="font-size: 12pt;">Be charming by being approachable, having
confidence and showing respect.- Stay in
the moment by understanding and anticipating guests’ needs, being attentive
and taking ownership of getting things done.
style="background-color: white; color: rgb(51, 51, 51); line-height:
normal;">
style="font-size: 12pt;">Make it memorable by being knowledgeable, sharing
stories and showing your style to create moments that make people feel
special.
A Shining Star Among
Downtown Miami Hotels, the InterContinental Miami features the city's premier
accommodations, convention, and meeting facilities. Overlooking sparkling
Biscayne Bay, we provide a secure, inviting environment in a well-established
area of the city. Priding ourselves on being ONE GREAT
TEAM and honored as one of the TOP
WORKPLACES of South Florida by the Sun Sentinel for the nineth
year.
Your day
to day:
style="color: rgb(51, 51, 51); font-family: "Times New Roman",
serif;">As
the Bellperson Liaison, you will
style="font-family: "Times New Roman", serif;">assist incoming and outgoing guests in transporting
luggage to and from guest rooms.
style="font-size: 12pt; line-height: 107%;">DUTIES
AND RESPONSIBILITIES:
style="font-family: "Times New Roman", serif;">Promptly and safely transport luggage to and from guest rooms.
May secure, tag and store luggage at guest’s request.
style="font-family: "Times New Roman", serif;">Explain and promote hotel facilities, outlets, and services to guest
and provide information to guests regarding local attractions
and activities.
-
style="text-align: justify;">Respond appropriately
to guest complaints. Inform supervisor of major problems,
complaints, disturbances or dissatisfied guests.
class="ortl-align-justify">
style="font-family: "Times New Roman", serif;">Promote team work and quality service through daily communications
and coordination with other departments.
class="ortl-align-justify">
style="font-family: "Times New Roman", serif;">May regularly inspect and clear hotel entrance and surrounding areas
of litter and debris.
-
style="text-align: justify;">Perform other duties
as assigned which may include but is not limited to accepting dry cleaning
from guest and secure for pick up by dry cleaning company; delivering clean
laundry or guest mail/messages, or sundry items to guest rooms, and responding
to other special requests.
style="font-family: "Times New Roman", serif;">
style="font-size: 12pt; line-height: 107%; text-transform:
uppercase;">Qualifications
and Requirements:
High School diploma or equivalent, plus some guest service experience
or hotel experience preferred. Must speak fluent English. Other
languages preferred.
This
job requires ability to perform the following:
style="list-style-type: disc; padding-left: 48px;">
style="font-family: "Times New Roman", serif;">Carrying, pushing, or lifting items weighing up to 100
pounds
Moving about the public
areas
Handling objects such
as luggage
style="font-family: "Times New Roman", serif;">Bending, stooping,
kneeling
Other:
Work Area: Bell Desk,
Hotel Entrance, Guest Room, Corridors
style="background-color: white; line-height: normal;">
style="font-size: 12pt;">What
we offer:
style="font-family: "Times New Roman", serif;">We offer a comprehensive package of benefits including paid time off,
medical/dental/vision insurance, 401(k), and many other benefits to eligible
employees. Additionally, hotel discounts worldwide are available as well
as access to a wide variety of discount programs and the chance to work with
a great team of people.
Most importantly, we'll give you the room to be yourself.
style="line-height: normal;">
IHG is an equal opportunity
employer: Minorities/ Females/ Veterans/ Disabled.
style="line-height: normal;">
