Assistant Mgr Front Office
Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Washington D.C.
About Us
IHG Hotels
& Resorts is one
of the largest hotel companies in the world and one of the world’s leading hotel
and resort companies with a family of 19 brands. Our purpose – True Hospitality
for Good – comes to life in every one of our collections. With luxury
and lifestyle, we are taking it to new heights.
to our portfolio, we now stand as one of the world’s leading luxury operators.
Each of our hotels cultivates a distinctive style and ambience where we embrace
every opportunity to give our guests unforgettable
and unparalleled experiences.
About
the hotel
Waterfront, the InterContinental Washington D.C. – The Wharf in the reimagined
Wharf neighborhood brings sophistication to its contemporary style. Perfectly
placed on the beautiful Potomac River, InterContinental Washington D.C. –
The Wharf enjoys the most incredible waterfront views of D.C. Steps away
from America’s political epicenter, the hotel embraces guests with
an exquisitely curated resort destination that reignites the river’s edge and
a captivating sanctuary in the center of The Wharf neighborhood, paying homage
to the maritime and industrial-working heritage of its setting. Featuring
a relaxing seasonal rooftop pool with striking Potomac River views and
the indulging full-service spa, The Spa at The Wharf, modern luxury, culture,
and a rich history combine in the Wharf neighborhood to create a perfect
atmosphere for guests and locals alike.
About
the Assistant Front Office
Manager position
Our guests’ memorable
experiences have to start somewhere. So why not with you? We’re looking for
a new Assistant Front Office Manager to take ownership of delivering exceptional
first impressions – managing everything from registration and reservations
to porter and concierge services.
A little taste
of your day-to-day
Every day is different,
but you’ll mostly be:
Engaging with guests to build personal relationships and remedy any
complaints
Conducting
regular front office inspections to ensure we’re making the right first
impression
Helping to find new ways to drive revenue from walk-ins and up-selling
at the front desk
Training team members on procedures and taking the lead during
an emergency or crisis
What we need
from you
2 years of Front Office/Guest Service experience including management
experience
Must speak
fluent English
Other languages preferred
What you
can expect from us
We give our people everything
they need to succeed.
From a competitive salary that rewards all your hard work to a wide range
of benefits designed to help you live your best work life – including impressive
room discounts and some of the best training in
the business.
is only applicable for jobs to be performed in Washington, DC. This is
the starting rate we in good faith believe we would pay for this role at
the time of this posting. We may pay more or less than the posted rate, and
the rate may be modified in the future. An employee’s pay position within
the pay range will be based on several factors including, but limited
to, relevant education, qualifications, certifications, experience, skills,
seniority, geographic location, performance, shift, travel requirements, sales
or revenue-based metrics, and business or organizational
needs.
paid time off, medical/dental/vision insurance, 401k, and many other benefits
to eligible employees.
You can apply for this role through
the link below (or through the internal career site if you are a current
employee).
or compensation until earned, vested, and determinable.
The amount and availability of any bonus, commission, or any other form
of compensation that are allocable to a particular employee remains in
the Company's sole discretion unless and until paid and may be modified at
the Company’s sole discretion, consistent with the law.
As one of the world’s leading hotel groups, we’re here to deliver True
Hospitality for Good.
Making our guests and colleagues feel welcome, cared for, recognised
and respected – wherever they are in the world. Want to be part of
the journey?
Hotels & Resorts has pioneered international travel since the 1940s and
we are passionate about sharing our renowned international know-how and cultural
wisdom in truly impressive surroundings. We all take great pride in
being genuine ambassadors of the InterContinental®️ brand and to be part of
the brand you will have a thirst for travel, a passion for culture and
an appreciation for diversity. We create inspiring experiences for those seeking
a richer perspective on the world. If you’d like to embrace a world
of opportunities, we’d like to welcome you to the world’s most international
luxury hotel brand.
a great fit for the job?
We'll never know unless you hit the 'Apply' button. Start your journey with
us today.
