Job Overview
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style="color: black;">Passionate about developing people and creating impactful
learning experiences?
style="color: black;">Join IHG Cairo Citystars Hotels as a Learning &
Development Coordinator and help drive a culture of continuous growth
and excellence. In this role, you will support engaging training initiatives,
empower teams to perform at their best, and contribute to exceptional guest
experiences. Be part of a workplace proudly recognized with the Great Place
to Work Certification and among Egypt’s prime hospitality
destinations.
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style="color: black;">A little taste
of your day-to-day:
style="color: black;">Every day
is different, but you’ll mostly be:
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style="background-color: white; color: black; line-height:
normal;">Coordinating and facilitating the Newcomers Hotel Orientation
program and supervising the onboarding process.
style="background-color: white; color: black; line-height:
normal;">Conducting new hire reviews and ensuring completion
of initial job training plans.- Assisting in Training Needs
Analysis to identify learning priorities.
style="background-color: white; color: black; line-height:
normal;">Developing, designing, and facilitating learning materials
for frontline colleagues using interactive techniques such as role-plays,
team exercises, group discussions, games, and videos.
style="background-color: white; color: black; line-height:
normal;">Assisting in the development of the Annual Training
Calendar.- Conducting IHG technical training and development
workshops for frontline colleagues. - Organizing and developing
training procedures, SOP manuals, and course materials, including handouts
and visual aids. - Assisting in measuring, evaluating, and following
up on the effectiveness of training programs to drive continuous
improvement. - Liaising with schools and universities to
prepare for IHG Academy internship placements.
style="background-color: white; color: black; line-height:
normal;">Preparing monthly training reports and attending the monthly
Departmental Trainers Meeting.- Assisting in setting the annual
L&D budget in line with corporate requirements.
style="background-color: white; color: black; line-height:
normal;">Ensuring full optimization of the IHG Merlin MyLearning
platform.- Ensuring compliance
with IHG Learning Brand Standards in all training
activities.
style="color: black;">What We need
from you:
-
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baseline;">Bachelor’s degree in Education,
Business Management, HR, or a related field. -
style="line-height: normal; vertical-align: baseline;">1–2 years of experience in Learning & Development, training
coordination, or a similar HR role. Strong
communication, presentation, and facilitation skills.
-
style="line-height: normal; vertical-align: baseline;">Proficient in PowerPoint, Excel, and other MS Office
tools. Ability to develop engaging learning
materials using interactive methods (role-plays, group exercises, videos,
etc.).
Agile, resilient, dynamic,
and professional in approach.
Strong
organizational and time management skills, with the ability to manage multiple
priorities.
Ability to work collaboratively
with diverse teams and stakeholders.
-
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and ensure training effectiveness.
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What We Offer
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We give our people
everything they need to succeed, from a competitive salary that rewards all your
hard work to a wide range of benefits designed to help you live your best work
life – including a full uniform, impressive room discounts, and some of the best
training in the business.
style="color: black;">Our mission is to welcome everyone and create inclusive
teams where we celebrate differences and encourage colleagues to bring their
whole selves to work. IHG Hotels & Resorts provides equal employment
opportunities to applicants and employees without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin, protected
veteran status, or disability. We promote a culture of trust, support,
and acceptance.
Always welcoming different backgrounds, experiences,
and perspectives.
style="color: black;">IHG gives every member of the team the room they need
to belong, grow, and make a difference in a collaborative environment. We know
that to work well, we need to feel well – both inside and outside of work –
and through my Wellbeing framework, we are committed to supporting wellbeing
in your health, lifestyle, and workplace.
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style="color: black;">So, join us and you’ll become part of our
ever-growing global family
