Bellperson

Negotiable

InterContinental Hotels Group PLC

Experience

Unlimited

Job Type

Full Time

Location

United States, Chicago

Apply

Job Description

RELATIONSHIPS:

style="list-style-type: disc; padding-left: 24px;">

style="font-family: Arial, sans-serif;">Reports to Bell Captain, and Guest
Services Manager.

Guests and visitors.

style="font-family: Arial, sans-serif;">Front Office: Guest Relations,
Concierge, Front Desk and Valet parking.

style="font-family: Arial,
sans-serif;">RESPONSIBILITIES:

style="list-style-type: disc; padding-left: 24px;">

style="font-family: Arial, sans-serif;">Welcomes guests and familiarizes
them with the hotel and facilities.

style="font-family: Arial, sans-serif;">Accompanies guests and delivers luggage
to rooms.

Answers inquiries.

Informs Bell Captains, Guest Services Manager, and or
the MOD of any challenges relating to the hotel
or guest.

Able to give clear directions
(Chicago).

Delivers packages, guest messages,
and newspapers.

Informs Managers of guest challenges.

style="font-family: Arial, sans-serif;">Keeps public area and bell storage area
clean.

Notifies Engineering of any mechanical difficulties throughout
the hotel.

Alerts Security of any suspicious occurrences or individuals in
the hotel.

Understands responsibility during all types of hotel
emergencies.

Provides services in absence of Door Attendant.

class="ortl-align-justify">

style="font-family: Arial, sans-serif;">Attends meetings and hotel training
sessions as required by hotel management.

class="ortl-align-justify">

style="font-family: Arial, sans-serif;">At IHG we are committed to providing our
employees with a safe, secure and healthy workplace. It
is your responsibility to comply with all workplace health and safety
requirements, including any department specific training regarding equipment
and procedures.

Perform other duties, tasks and special projects
as assigned.

QUALIFICATIONS:

style="list-style-type: disc; padding-left: 24px;">

style="font-family: Arial, sans-serif;">Able to work overnight shifts
as needed

Ability to lift up to 70
pounds

High
school diploma or equivalent; some college
is preferred.

Service oriented.

Friendly, positive and good natured attitude with daily
guest contacts, as well with hotel employees.

style="font-family: Arial, sans-serif;">Ability to clearly communicate
with proper grammar in English with guests/visitors, management and hotel
personnel to their understanding.

style="font-family: Arial, sans-serif;">Ability to be a clear thinker and
can remain calm in pressure situations.

style="font-family: Arial, sans-serif;">Must be conscious of culture
differences.

style="font-family: Arial, sans-serif;">The statements in this job description are intended
to describe the essential nature and level of work being performed.
They are not intended to be ALL responsibilities or qualifications of
the job.

style="-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);
box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web",
sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal;
orphans: 2; text-align: left; text-decoration-color: initial;
text-decoration-style: initial; text-decoration-thickness: initial; text-indent:
0px; text-transform: none; white-space: normal; widows: 2; word-spacing:
0px;">

The salary range
for this role is $15.27 to $16.55
This is the lowest to highest pay scale style="background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family:
"Graphik Web", sans-serif;"> we, in good faith, believe we would pay for this role
at the time of this posting. style="-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);
box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web",
sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
font-variant-ligatures: normal; letter-spacing: normal; orphans: 2; text-align:
left; text-decoration-color: initial; text-decoration-style: initial;
text-decoration-thickness: initial; text-indent: 0px; text-transform: none;
white-space: normal; widows: 2; word-spacing: 0px;">We may ultimately pay more
or less than the posted range, and the range may be modified in
the future. style="-webkit-text-stroke-width: 0px; box-sizing: inherit; font-size: 16px;
font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal;
font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left;
text-decoration-color: initial; text-decoration-style: initial;
text-decoration-thickness: initial; text-indent: 0px; text-transform: none;
white-space: normal; widows: 2; word-spacing: 0px;"> An employee’s pay position
within the pay range will be based on several factors, including relevant
education, qualifications, certifications, experience, skills, seniority,
geographic location, performance, shift, travel requirements, sales
or revenue-based metrics, and business or organizational
needs.