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Distribution Account Manager

Negotiable
InterContinental Hotels Group PLC
Experience
Unlimited
Job Type
Full Time
Location
Mexico, Guadalajara
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Job Description
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!important; line-height: 19.425px; margin: 0px; padding: 0px; user-select:
text;">The Distribution Account Manager is responsible for the day-to-day
management of assigned distribution partners across the AMER region. This role
serves as the primary owner of distribution relationships from contracting
through operational and commercial execution, ensuring partners are correctly
onboarded, configured, and operating in line with IHG standards while delivering
value to hotels. The role owns the ongoing health, performance, and governance
of OTA and distribution partners by monitoring KPIs, supporting regular business
reviews, resolving operational and compliance issues, and coordinating
cross-functionally to drive sustainable results for hotels. The role will also
focus on business development, to support the region, and establish new
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    text;">Serve as the primary Distribution owner for assigned partners, acting
    as the central point of contact for account management
    activities     

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    xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent;
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    !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select:
    text;">Partner with the Commercial organization to align account enablement
    and identify high    ‑ style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
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    opportunities

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Aptos_MSFontService, sans-serif;"> data-ccp-props="{}" style="-webkit-tap-highlight-color: transparent;
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    text;">Lead or support partner contracting and contract renewals within defined
    Distribution guardrails     style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
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  • paraid="2001107790" paraeid="{9ffc004b-b33f-4be0-9697-5511016b971a}{183}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
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    !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select:
    text;">Own partner onboarding, setup, and ongoing maintenance across
    Distribution systems and tools     style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
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    xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent;
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    !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select:
    text;">Manage and maintain accurate partner information in Merlin, ensuring
    ongoing data integrity     style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
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    !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select:
    text;">Support the onboarding and integration of new brands into partner
    portfolios     

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    vertical-align: baseline;"> class="TextRun SCXW101637938 BCX8 NormalTextRun" data-contrast="auto"
    xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent;
    -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none
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text;"> 

class="Paragraph SCXW101637938 BCX8" paraid="1627212621"
paraeid="{a1778c0d-1e7f-4f7b-8608-a5bd13aa61cc}{70}"
style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
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vertical-align: baseline;"> class="TextRun SCXW101637938 BCX8 NormalTextRun" data-contrast="auto"
xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent;
-webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none
!important; line-height: 19.425px; margin: 0px; padding: 0px; user-select:
text;">Experience style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
font-size: 12pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select:
text;"> 
 

  • paraid="1883156364" paraeid="{a1778c0d-1e7f-4f7b-8608-a5bd13aa61cc}{76}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    background-color: transparent; color: windowtext; font-kerning: none;
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    vertical-align: baseline;"> class="TextRun SCXW101637938 BCX8 NormalTextRun" data-contrast="auto"
    xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent;
    -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none
    !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select:
    text;">8+ years of progressive work-related experience as a Product Manager
    or Sr. Product Manager with demonstrated proficiency in one or multiple
    disciplines/technologies/processes related to the position including product
    and/or project management, travel technology systems (GDS, OTAs, PMS and other
    distribution technology), or vendor relationship management.     style="font-family: WordVisiPilcrow_MSFontService, Aptos, Aptos_EmbeddedFont,
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style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
background-color: transparent; color: windowtext; font-kerning: none;
font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word;
padding: 0px; text-align: left; text-indent: 0px; user-select: text;
vertical-align: baseline;"> class="TextRun SCXW101637938 BCX8 NormalTextRun" data-contrast="auto"
xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent;
-webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none
!important; line-height: 19.425px; margin: 0px; padding: 0px; user-select:
text;">Skills & Technical Experience style="font-family: WordVisiPilcrow_MSFontService, Aptos, Aptos_EmbeddedFont,
Aptos_MSFontService, sans-serif;"> data-ccp-props="{}" style="-webkit-tap-highlight-color: transparent;
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padding: 0px; user-select: text;"> 
 

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    -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none
    !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select:
    text;">Experience leading medium    ‑ style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
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    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-size: 12pt; font-variant-ligatures: none !important; line-height: 19.425px;
    margin: 0px; padding: 0px; user-select: text;">large partner integration
    initiatives, including requirements gathering, stakeholder communication, change
    management, and delivery, with hands    ‑ lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag:
    none; font-size: 12pt; font-variant-ligatures: none !important; line-height:
    19.425px; margin: 0px; padding: 0px; user-select: text;">on experience testing
    APIs and working with XML/JSON messaging.     data-ccp-props="{"201341983":0,"335559739":0,"335559740":259}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
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  • paraid="2032681881" paraeid="{a1778c0d-1e7f-4f7b-8608-a5bd13aa61cc}{88}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
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    -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none
    !important; line-height: 22.5px; margin: 0px; padding: 0px; user-select:
    text;">Proven success operating as a Product Manager in modern,
    cross    ‑ data-contrast="auto" xml:lang="EN-US" lang="EN-US"
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    font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.5px;
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    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
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  • paraid="2032681881" paraeid="{a1778c0d-1e7f-4f7b-8608-a5bd13aa61cc}{88}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
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    font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word;
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    vertical-align: baseline;"> class="TextRun SCXW101637938 BCX8 NormalTextRun" data-contrast="auto"
    xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent;
    -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none
    !important; line-height: 22.5px; margin: 0px; padding: 0px; user-select:
    text;">Strong analytical, project management, and communication skills,
    including the ability to define product goals and success metrics, provide
    in     style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-size: 12pt; line-height: 22.5px; margin: 0px; padding: 0px; user-select:
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    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
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    and feedback to engineering and leadership, manage competing priorities,
    and adapt quickly within complex travel distribution
    ecosystems.     data-ccp-props="{"201341983":0,"335559738":210,"335559739":210,"335559740":300}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-size: 12pt; line-height: 22.5px; margin: 0px; padding: 0px; user-select:
    text;"> 

    paraid="2032681881" paraeid="{a1778c0d-1e7f-4f7b-8608-a5bd13aa61cc}{88}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
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    font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word;
    padding: 0px; text-align: left; text-indent: 0px; user-select: text;
    vertical-align: baseline;"> 

style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
background-color: transparent; color: windowtext; font-kerning: none;
font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word;
padding: 0px; text-align: left; text-indent: 0px; user-select: text;
vertical-align: baseline;"> 

paraid="627950622" paraeid="{4bceaa84-b1e9-457c-9a72-d5b6bf3603ae}{61}"
style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
background-color: transparent; color: windowtext; font-kerning: none;
font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word;
padding: 0px; text-align: left; text-indent: 0px; user-select: text;
vertical-align: baseline;">Please note that this is a hybrid position and requires going
to the Guadalajara office 3-4 times per
week.

paraid="627950622" paraeid="{4bceaa84-b1e9-457c-9a72-d5b6bf3603ae}{61}"
style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
background-color: transparent; color: windowtext; font-kerning: none;
font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word;
padding: 0px; text-align: left; text-indent: 0px; user-select: text;
vertical-align: baseline;"> 

paraid="627950622" paraeid="{4bceaa84-b1e9-457c-9a72-d5b6bf3603ae}{61}"
style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
background-color: transparent; color: windowtext; font-kerning: none;
font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word;
padding: 0px; text-align: left; text-indent: 0px; user-select: text;
vertical-align: baseline;">If
you're interested, please apply with your resume
in English

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paraeid="{a1778c0d-1e7f-4f7b-8608-a5bd13aa61cc}{126}"
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transparent; -webkit-user-drag: none; font-size: 12pt; line-height: 19.425px;
margin: 0px; padding: 0px; user-select:
text;"> 

InterContinental Hotels Group PLC
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