Manager, Integration Solutions

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Mexico, Guadalajara
Job Description
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font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word;
padding: 0px; text-align: left; text-indent: 0px; user-select: text;
vertical-align: baseline;">
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font-size: 12pt; font-variant-ligatures: none !important; line-height: 19.425px;
margin: 0px; padding: 0px; user-select: text;">Responsible for third-party
connectivity across the Distribution ecosystem (e.g., OTAs, travel agencies,
GDSs), including partner engagement, onboarding, and integration into IHG
connectivity platforms and systems. This role is responsible for the day-to-day
connectivity work required to keep integrations operating
effectively—connectivity operations, maintenance, enhancements, and coordination
of incident/issue resolution with Technology and other stakeholders. The role
coordinates among connectivity product managers, software developers, data
analysts, and other functional subject matter experts to define requirements,
align on approach, and drive delivery. They guide in-depth business reviews,
communicate and present across distribution team members, and support
cross-functional product teams. The Manager, Integrations Solutions will also
activate the roadmap, ultimately managing
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data-contrast="auto" xml:lang="EN-US" lang="EN-US"
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font-size: 12pt; font-variant-ligatures: none !important; line-height: 19.425px;
margin: 0px; padding: 0px; user-select: text;">execution of defined connectivity
initiatives across the lifecycle to ensure ownership of the roadmap is clear.
They are skilled and experienced in process efficiency, scalability, onboarding
throughput, and operational excellence to help demonstrate the innovative ideas
ideal for the role and must exhibit the ability to lead Product Managers and/or
lead teams of Product Managers.
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padding: 0px; text-align: left; text-indent: 0px; user-select: text;
vertical-align: baseline;"> 

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paraeid="{eecc664f-72b0-402f-a6ac-b75779a7d706}{144}"
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font-size: 12pt; font-variant-ligatures: none !important; line-height: 19.425px;
margin: 0px; padding: 0px; user-select: text;">Your Day
to Day
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text;"> 

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paraeid="{eecc664f-72b0-402f-a6ac-b75779a7d706}{150}"
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overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px;
user-select: text; vertical-align: baseline;"> style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
font-size: 12pt; font-variant-ligatures: none !important; line-height: 19.425px;
margin: 0px; padding: 0px; user-select:
text;">Strategy
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padding: 0px; user-select: text;"> 

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    paraid="1761441310" paraeid="{eecc664f-72b0-402f-a6ac-b75779a7d706}{156}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    background-color: transparent; color: windowtext; font-kerning: none;
    font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word;
    padding: 0px; text-align: left; text-indent: 0px; user-select: text;
    vertical-align: baseline;"> data-contrast="auto" xml:lang="EN-US" lang="EN-US"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-size: 12pt; font-variant-ligatures: none !important; line-height: 19.2px;
    margin: 0px; padding: 0px; user-select: text;">Provides input and planning
    guidance to the overall distribution strategy, incorporating an understanding
    of IHG objectives, partners, and system capabilities.
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    font-size: 12pt; line-height: 19.2px; margin: 0px; padding: 0px; user-select:
    text;"> 

  • class="Paragraph SCXW204123764 BCX8" paraid="1761441310"
    paraeid="{eecc664f-72b0-402f-a6ac-b75779a7d706}{156}"
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    vertical-align: baseline;"> data-contrast="auto" xml:lang="EN-US" lang="EN-US"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
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    margin: 0px; padding: 0px; user-select: text;">Applies
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    !important; line-height: 19.2px; margin: 0px; padding: 0px; user-select:
    text;">connectivity expertise to translate distribution priorities into
    operational execution.
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    text;"> 

  • class="Paragraph SCXW204123764 BCX8" paraid="1761441310"
    paraeid="{eecc664f-72b0-402f-a6ac-b75779a7d706}{156}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
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    vertical-align: baseline;"> data-contrast="auto" xml:lang="EN-US" lang="EN-US"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-size: 12pt; font-variant-ligatures: none !important; line-height: 19.05px;
    margin: 0px; padding: 0px; user-select: text;">Analyzes the internal landscape
    to identify opportunities to improve third-party connectivity processes (e.g.,
    onboarding, change management, operational support) in support of
    the distribution strategy.
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margin: 0px; padding: 0px; user-select:
text;">Execution
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padding: 0px; user-select: text;"> 

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    paraid="1688510571" paraeid="{eecc664f-72b0-402f-a6ac-b75779a7d706}{198}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
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    padding: 0px; text-align: left; text-indent: 0px; user-select: text;
    vertical-align: baseline;"> data-contrast="auto" xml:lang="EN-US" lang="EN-US"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-size: 12pt; font-variant-ligatures: none !important; line-height: 19.2px;
    margin: 0px; padding: 0px; user-select: text;">Leads and supports a team
    of Product Managers overseeing third‑party connectivity (e.g., OTAs, tour
    operators, travel agencies, GDSs), providing ongoing coaching, regular
    check‑ins, actionable performance feedback, and support for individual
    professional development.
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    text;"> 

  • class="Paragraph SCXW204123764 BCX8" paraid="1688510571"
    paraeid="{eecc664f-72b0-402f-a6ac-b75779a7d706}{198}"
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    font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.5px;
    margin: 0px; padding: 0px; user-select: text;">Establishes and maintains
    connectivity best practices by developing internal support documentation,
    onboarding guides, and operational standards to enable efficient onboarding,
    stable day‑to‑day operations, and effective change management.
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    font-size: 12pt; line-height: 22.5px; margin: 0px; padding: 0px; user-select:
    text;"> 

  • class="Paragraph SCXW204123764 BCX8" paraid="1688510571"
    paraeid="{eecc664f-72b0-402f-a6ac-b75779a7d706}{198}"
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    vertical-align: baseline;"> data-contrast="auto" xml:lang="EN-US" lang="EN-US"
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    font-size: 12pt; font-variant-ligatures: none !important; line-height: 22.5px;
    margin: 0px; padding: 0px; user-select: text;">Functions as Product Owner
    for connectivity and onboarding initiatives, partnering with Distribution
    technical teams to prioritize delivery of value and engaging with connectivity
    partners to understand operational needs and resolve technical issues impacting
    partners and internal stakeholders.
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font-style: normal; font-weight: normal; margin: 0px 0px 10.6667px;
overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px;
user-select: text; vertical-align: baseline;"> style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
font-size: 12pt; font-variant-ligatures: none !important; line-height: 19.425px;
margin: 0px; padding: 0px; user-select: text;">Operations &
Support
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    vertical-align: baseline;"> data-contrast="auto" xml:lang="EN-US" lang="EN-US"
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    font-size: 12pt; font-variant-ligatures: none !important; line-height: 19.2px;
    margin: 0px; padding: 0px; user-select: text;">Provides day-to-day connectivity
    operational support to B2B and Distribution stakeholders, including triage,
    coordination, and follow-through for critical production issues in partnership
    with Technology.
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    paraeid="{eecc664f-72b0-402f-a6ac-b75779a7d706}{222}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
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    vertical-align: baseline;"> data-contrast="auto" xml:lang="EN-US" lang="EN-US"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
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    margin: 0px; padding: 0px; user-select: text;">Escalates connectivity
    integration issues/risks across Distribution
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    to
    data-contrast="auto" xml:lang="EN-US" lang="EN-US"
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    font-size: 12pt; font-variant-ligatures: none !important; line-height: 19.2px;
    margin: 0px; padding: 0px; user-select: text;"> Technology/appropriate
    leadership, with context and recommendations for resolution.
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  • class="Paragraph SCXW204123764 BCX8" paraid="623644692"
    paraeid="{eecc664f-72b0-402f-a6ac-b75779a7d706}{222}"
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    vertical-align: baseline;"> data-contrast="auto" xml:lang="EN-US" lang="EN-US"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-size: 12pt; font-variant-ligatures: none !important; line-height: 19.2px;
    margin: 0px; padding: 0px; user-select: text;">Recommends improvements to drive
    operational excellence, internal customer satisfaction, and achievement
    of connectivity operations service levels and metrics.
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0px; position: relative; user-select: text;">

style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
background-color: transparent; color: windowtext; font-kerning: none;
font-style: normal; font-weight: normal; margin: 0px 0px 10.6667px;
overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px;
user-select: text; vertical-align: baseline;"> style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
font-size: 12pt; font-variant-ligatures: none !important; line-height: 19.425px;
margin: 0px; padding: 0px; user-select: text;">What We Need
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none; background-position: 0px 100%; background-repeat: repeat-x; border-bottom:
1px solid transparent; font-size: 12pt; font-variant-ligatures: none !important;
line-height: 19.425px; margin: 0px; padding: 0px; user-select:
text;">From
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You:  
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padding: 0px; user-select: text;"> 

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style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear:
both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding:
0px; position: relative; user-select: text;">

style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
background-color: transparent; color: windowtext; font-kerning: none;
font-style: normal; font-weight: normal; margin: 0px 0px 10.6667px;
overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px;
user-select: text; vertical-align: baseline;"> style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
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margin: 0px; padding: 0px; user-select: text;">Required
Qualifications
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padding: 0px; user-select: text;"> 

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    margin: 0px; padding: 0px; user-select: text;">Bachelor’s Degree (or
    international equivalent).
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0px; position: relative; user-select: text;">

style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
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font-style: normal; font-weight: normal; margin: 0px 0px 10.6667px;
overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px;
user-select: text; vertical-align: baseline;"> style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
font-size: 12pt; font-variant-ligatures: none !important; line-height: 19.425px;
margin: 0px; padding: 0px; user-select:
text;">Experience
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padding: 0px; user-select: text;"> 

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"Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px;
font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal;
font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px;
text-align: start; text-decoration-color: initial; text-decoration-style:
initial; text-decoration-thickness: initial; text-indent: 0px; text-transform:
none; user-select: text; white-space: normal; widows: 2; word-spacing:
0px;">
style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
margin: 0px; padding: 0px; position: relative; user-select: text;">
    class="ortl-align-left">

    paraid="1113462551" paraeid="{99218cd5-c48c-4733-8ca8-3c8255d961e5}{19}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    background-color: transparent; color: windowtext; font-kerning: none;
    font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word;
    padding: 0px; text-align: left; text-indent: 0px; user-select: text;
    vertical-align: baseline;"> data-contrast="auto" xml:lang="EN-US" lang="EN-US"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-size: 12pt; font-variant-ligatures: none !important; line-height: 19.425px;
    margin: 0px; padding: 0px; user-select: text;">8+ years of progressive
    work-related experience as a Product Manager or Sr.

    Product Manager with demonstrated proficiency in one or multiple
    disciplines/technologies/processes related to the position including product
    and/or project management, travel technology systems (GDS, OTAs, PMS and other
    distribution technology), or vendor relationship management.
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    font-size: 12pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select:
    text;"> 

     

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style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear:
both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding:
0px; position: relative; user-select: text;">

style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
background-color: transparent; color: windowtext; font-kerning: none;
font-style: normal; font-weight: normal; margin: 0px 0px 10.6667px;
overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px;
user-select: text; vertical-align: baseline;"> style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
font-size: 12pt; font-variant-ligatures: none !important; line-height: 19.425px;
margin: 0px; padding: 0px; user-select: text;">Skills & Technical
Experience
data-ccp-props="{}" style="-webkit-tap-highlight-color: transparent;
-webkit-user-drag: none; font-size: 12pt; line-height: 19.425px; margin: 0px;
padding: 0px; user-select: text;"> 

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style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
margin: 0px; padding: 0px; position: relative; user-select: text;">

 

style="font-family: Aptos, sans-serif;">Please note that this is
a hybrid position and requires going to the Guadalajara office 4 times per
week

If you're interested, please apply with your resume
in English

 

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