Room Attendant - MFCAA

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh
and welcoming’ for our guests after a busy day at work – creating a haven
for them to escape and relax in - or get a bit of last minute work
done. 
 

Your Day to Day
- 

• You’ll make sure our rooms are always at their best
  - we have standards - but it’s down to you to make that room special
  and memorable for guests.
• Help guests - you’ll be happy to help if
  someone needs a toothbrush or directions for example. 
• Keep your
  supervisor updated on room service progress and alert them to any repairs
  needed 
• Safety aware – follow our established safety procedures
  at all times - and wear protective equipment when needed.
• Be organized -
  keep on top of supplies and amenities and always try to minimize
  waste.
• Reunite items with owners – and log any lost and found
  property.
• Look smart – wear your uniform with pride.
• Other
  ad-hoc duties – unexpected moments when we have to pull together to get a task
  done. 
• Monitor and control supplies and amenities, and minimize
  waste within all areas of housekeeping. 
• Report, turn in, and/or
  log all lost and found items according to established
  procedures. 
• Work as part of a team and communicate with other
  departments as per hotel procedures to ensure excellent quality
  and service. 
• May regularly assist with deep cleaning
  projects. 
• May have turndown duties. 
• May assist
  with other duties as assigned. 

What
We Need from You - 

• It’s a physical role and you’ll
  be on your feet most of the day, so fitness is important. 
• Strength
  – with occasional lifting of items up to 50 pounds / 23 kilograms and
  or push/pulling heavy objects. 
• You’ll might need to bend and kneel
  to complete some activities.
• Literacy skills - reading, writing
  and basic math skills.
• Flexible attitude to shifts – you may need
  to work nights, weekends and/or holidays.