Bartender (Full Time) - InterContinental Houston

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Houston
Job Description

JOB OVERVIEW:

Prepare beverages and/or serve food for
the customer in a prompt and courteous manner while maintaining a high level
of quality and consistency.

 

style="font-family: "Arial Narrow", sans-serif;">At
InterContinental Hotels & Resorts®
we want our guests to feel
special, cosmopolitan and In the Know which means we need you to:

style="list-style-type: disc; padding-left: 18px;">
  • Be charming by
    being approachable, having confidence and showing respect.

  • style="margin-bottom: 0.0001pt; margin-right: -39.05pt; margin-top: 0in;"> style="font-family: "Arial Narrow", sans-serif;">Stay in
    the moment
    by understanding and anticipating guests’ needs,
    being attentive and taking ownership of getting things
    done.

  • Make it memorable by being knowledgeable, sharing
    stories and showing your style to create moments that make people feel
    special.

  •  

    style="font-family: "Arial Narrow", sans-serif;"> style="font-size: 14pt;">DUTIES
    AND RESPONSIBILITIES:

    Financial Returns

    style="list-style-type: disc; padding-left: 18px;">
  • Greet guests pleasantly as they approach
    the bar; promote house drinks and utilize up-selling skills to maximize
    revenues.

  • Obtain, count and secure bartender’s bank; receive cash and credit
    payments from customers; give accurate change and balance cash drawer at the end
    of shift.

  • People

    • Promote teamwork and quality service through daily communication
      and coordination with other departments. 

    style="margin: 0in -39.05pt 0.0001pt 40px;">Guest
    Experience

    • Prepare beverages requested by customers. Adhere to established
      pouring standards and drink recipes to provide a consistent product to
      the guests and to control costs. Coordinate food service with restaurant(s)
      for bar/lounge guests if applicable.

    • Monitor guest behavior and guest alcohol
      consumption to determine when alcohol service to the guest should cease; notify
      management of incidents involving excessive alcohol consumption or impaired
      condition of customers; check identification whenever the age of a guest
      requesting alcoholic beverage service is questionable

    style="margin: 0in -39.05pt 0.0001pt 40px;">Responsible
    Business

    • Alert Management of any service and/or safety issues. Make
      appropriate service recovery gestures according to established guidelines
      in order to ensure total guest satisfaction,

    • style="margin-bottom: 0.0001pt; margin-right: -39.05pt; margin-top: 0in;"> style="font-family: "Arial Narrow", sans-serif;">Set up bar including
      all liquor, mixers, ice, garnishes, glassware and supplies. Perform pre-
      and post-shift side-work (empty/fill ice-bins, prepare garnishments,
      replenish/store snacks, etc.). requisition all necessary
      supplies.

    • Inventory unused liquor and beverages.

      Ensure that all liquor is properly secured before, during, and at close
      of shift.

    • Inspect bar daily for cleanliness and attractiveness and inspect
      all equipment and machinery for proper operation. Sweep and mop bar floor after
      shift. Wipe down counters, equipment, stools, chairs, tables, and other areas
      as required.

    • Perform other duties as assigned.

      style="margin-bottom: 0.0001pt; margin-right: -43.55pt; margin-top:
      0in;"> 

    style="font-family: "Arial Narrow", sans-serif;"> style="font-size: 14pt;">QUALIFICATION
    AND REQUIREMENTS

    Basic reading, writing and math skills. Knowledge of liquor brands,
    beer, wine, champagne, non-alcoholic beverages, designated glassware,
    preparation methods and garnishments. Formal bartending training preferred.

    Must meet state legal age requirements. Must speak fluent English.

    style="margin: 0in -39.05pt 0.0001pt 40px;"> 

    This job requires ability to perform the following:

    style="list-style-type: disc; padding-left: 18px;">
  • Handling, carrying,
    lifting, pushing or pulling items weighing up to 50 pounds (barware, carts,
    boxes, bottles, etc.)

  • Standing and moving about the bar, lounge
    and kitchen

  • Bending, stooping, kneeling,
    lifting

  • Other:

    • Communication skills are utilized a significant
      amount of time when interacting with guests, wait staff, cooks,
      and supervisor.

    • Alcohol awareness certification
      and/or food service permit or valid health/food handler card as required
      by local or state government agency.

    • style="margin-bottom: 0.0001pt; margin-right: -39.05pt; margin-top: 0in;"> style="font-family: "Arial Narrow", sans-serif;"> lang="EN-GB">Reading and writing abilities are utilized often when taking
      orders, describing cocktail items, completing paperwork,
      etc.

    • Basic math skills are frequently used when
      handling cash and credit.

    • Must be able to work
      nights, weekends, and/or holidays.

    style="margin-bottom: 0.0001pt; margin-right: -39.05pt; margin-top:
    0in;"> 

    WHAT WE OFFER:

    We give our
    people everything they need to succeed. From a competitive salary that rewards
    all your hard work to a wide range of benefits designed to help you live your
    best work life – including an impressive room discount and some of the best
    training in the business.

    The hourly tipped pay rate for this Hourly role
    is $5.00. This rate is only applicable for jobs to be performed in Houston,
    Texas.

    This is the starting rate we in good faith believe we would pay
    for this role at the time of this posting. We may pay more or less than
    the posted rate, and the rate may be modified in the future.

    An employee’s pay position within the pay range will be based on several factors
    including, but limited to, relevant education, qualifications, certifications,
    experience, skills, seniority, geographic location, performance, shift, travel
    requirements, sales or revenue-based metrics, and business or organizational
    needs.

    We offer a comprehensive package of benefits including paid time
    off, medical/dental/vision insurance, 401k, and many other benefits to eligible
    full-time employees.

    You can apply for this role through the link below
    (or through the internal career site if you are a current
    employee).

    Remarks: No amount of pay is considered wages or compensation
    until earned, vested, and determinable. The amount and availability of any
    bonus, commission, or any other form of compensation that are allocable to
    a particular employee remains in the Company's sole discretion unless and until
    paid and may be modified at the Company’s sole discretion, consistent with
    the law.

    Our mission is to welcome everyone and create inclusive teams
    where we celebrate difference and encourage colleagues to bring their whole
    selves to work. IHG Hotels & Resorts provides equal employment opportunities
    to applicants and employees without regard to race, color, religion, sex, sexual
    orientation, gender identity, national origin, protected veteran status,
    or disability. We promote a culture of trust, support, and acceptance by always
    welcoming different backgrounds, experiences, and perspectives.

    IHG Hotels
    & Resorts gives every member of the team the room they need to belong, grow
    and make a difference in a collaborative environment. We know that to work well,
    we need to feel well – both inside and outside of work – and through our
    myWellbeing framework, we are committed to supporting wellbeing in your health,
    lifestyle, and workplace.  So, join us and you’ll become part of our
    ever-growing global family.

    At IHG Hotels & Resorts, we’ve made
    a promise.

    As one of the world’s leading hotel groups, we’re here to deliver True
    Hospitality for Good. Making our guests and colleagues feel welcome, cared
    for, recognized and respected – wherever they are in the world. Want to be part
    of the journey?