JOB OVERVIEW:
Prepare beverages and/or serve food for
the customer in a prompt and courteous manner while maintaining a high level
of quality and consistency.
style="font-family: "Arial Narrow", sans-serif;">At
InterContinental Hotels & Resorts® we want our guests to feel
special, cosmopolitan and In the Know which means we need you to:
Be charming by
being approachable, having confidence and showing respect.
Make it memorable by being knowledgeable, sharing
stories and showing your style to create moments that make people feel
special.
style="font-family: "Arial Narrow", sans-serif;">
style="font-size: 14pt;">DUTIES
AND RESPONSIBILITIES:
Financial Returns
Greet guests pleasantly as they approach
the bar; promote house drinks and utilize up-selling skills to maximize
revenues.
Obtain, count and secure bartender’s bank; receive cash and credit
payments from customers; give accurate change and balance cash drawer at the end
of shift.
People
Promote teamwork and quality service through daily communication
and coordination with other departments.
Prepare beverages requested by customers. Adhere to established
pouring standards and drink recipes to provide a consistent product to
the guests and to control costs. Coordinate food service with restaurant(s)
for bar/lounge guests if applicable.
Monitor guest behavior and guest alcohol
consumption to determine when alcohol service to the guest should cease; notify
management of incidents involving excessive alcohol consumption or impaired
condition of customers; check identification whenever the age of a guest
requesting alcoholic beverage service is questionable
Alert Management of any service and/or safety issues. Make
appropriate service recovery gestures according to established guidelines
in order to ensure total guest satisfaction,
Inventory unused liquor and beverages.
Ensure that all liquor is properly secured before, during, and at close
of shift.
Inspect bar daily for cleanliness and attractiveness and inspect
all equipment and machinery for proper operation. Sweep and mop bar floor after
shift. Wipe down counters, equipment, stools, chairs, tables, and other areas
as required.
Perform other duties as assigned.
style="margin-bottom: 0.0001pt; margin-right: -43.55pt; margin-top:
style="font-family: "Arial Narrow", sans-serif;">
style="font-size: 14pt;">QUALIFICATION
AND REQUIREMENTS
Basic reading, writing and math skills. Knowledge of liquor brands,
beer, wine, champagne, non-alcoholic beverages, designated glassware,
preparation methods and garnishments. Formal bartending training preferred.
Must meet state legal age requirements. Must speak fluent English.
This job requires ability to perform the following:
Handling, carrying,
lifting, pushing or pulling items weighing up to 50 pounds (barware, carts,
boxes, bottles, etc.)
Standing and moving about the bar, lounge
and kitchen
Bending, stooping, kneeling,
lifting
Other:
Communication skills are utilized a significant
amount of time when interacting with guests, wait staff, cooks,
and supervisor.
Alcohol awareness certification
and/or food service permit or valid health/food handler card as required
by local or state government agency.
Basic math skills are frequently used when
handling cash and credit.
Must be able to work
nights, weekends, and/or holidays.
WHAT WE OFFER:
We give our
people everything they need to succeed. From a competitive salary that rewards
all your hard work to a wide range of benefits designed to help you live your
best work life – including an impressive room discount and some of the best
training in the business.
The hourly tipped pay rate for this Hourly role
is $5.00. This rate is only applicable for jobs to be performed in Houston,
Texas.
This is the starting rate we in good faith believe we would pay
for this role at the time of this posting. We may pay more or less than
the posted rate, and the rate may be modified in the future.
An employee’s pay position within the pay range will be based on several factors
including, but limited to, relevant education, qualifications, certifications,
experience, skills, seniority, geographic location, performance, shift, travel
requirements, sales or revenue-based metrics, and business or organizational
needs.
We offer a comprehensive package of benefits including paid time
off, medical/dental/vision insurance, 401k, and many other benefits to eligible
full-time employees.
You can apply for this role through the link below
(or through the internal career site if you are a current
employee).
Remarks: No amount of pay is considered wages or compensation
until earned, vested, and determinable. The amount and availability of any
bonus, commission, or any other form of compensation that are allocable to
a particular employee remains in the Company's sole discretion unless and until
paid and may be modified at the Company’s sole discretion, consistent with
the law.
Our mission is to welcome everyone and create inclusive teams
where we celebrate difference and encourage colleagues to bring their whole
selves to work. IHG Hotels & Resorts provides equal employment opportunities
to applicants and employees without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, protected veteran status,
or disability. We promote a culture of trust, support, and acceptance by always
welcoming different backgrounds, experiences, and perspectives.
IHG Hotels
& Resorts gives every member of the team the room they need to belong, grow
and make a difference in a collaborative environment. We know that to work well,
we need to feel well – both inside and outside of work – and through our
myWellbeing framework, we are committed to supporting wellbeing in your health,
lifestyle, and workplace. So, join us and you’ll become part of our
ever-growing global family.
At IHG Hotels & Resorts, we’ve made
a promise.
As one of the world’s leading hotel groups, we’re here to deliver True
Hospitality for Good. Making our guests and colleagues feel welcome, cared
for, recognized and respected – wherever they are in the world. Want to be part
of the journey?