Room Attendant (Fulltime)-IHG Army Hotels-San Antonio, TX

Job Overview:

Clean guest
rooms and/or suites in a timely and thorough manner to ensure total guest
satisfaction.

Duties
and Responsibilities: 

• Clean
  and service assigned rooms or areas according to established standards
  and procedures including making beds, dusting, vacuuming, cleaning
  and sanitizing bathrooms, removing trash, etc.  May include cleaning
  of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware,
  etc.
• Notify supervisor when service is complete so rooms
  may be sold or occupied.  Report any room unable to be serviced
  to supervisor according to established procedures.
• Report
  to supervisor needed repairs or unsafe conditions.
• Respond
  to guest complaints, special requests and ensure corrective action is taken
  to achieve complete guest satisfaction.
• Monitor and control
  supplies and amenities and minimize waste within all areas
  of housekeeping.
• Report, turn in, and/or log all lost
  and found items according to established
  procedures.
• Promote teamwork and quality service through
  daily communication and coordination with other
  departments. 
• May regularly assist with deep cleaning
  projects.
• May assist with other duties
  as assigned.
• May have turndown
  duties.

Qualifications
and Requirements:

Basic reading, writing,
and math skills.  Some housekeeping experience and ability to speak English
preferred. 

This job requires ability to perform
the following:

• Carrying or lifting items weighing up
  to 50 pounds and pushing and or pulling approximately 200
  pounds
• Frequently standing up and moving about
  the facility
• Frequently handling objects and equipment
  to maintain the facility
• Frequently bending, stooping,
  and kneeling, 

Other:

• Communication
  skills are utilized a significant amount of time when interacting with guests
  and employees. 
• Basic reading, writing, and math
  abilities are utilized often when reading room assignments, completing
  checklists, replacing room linens   and amenities.
• May
  be required to work nights, weekends, and/or holidays.
• Pay
  rate $ 15.00 - $19.99

Work
Area:  Housekeeping areas, guest rooms,
guest corridors, service elevators