As Cluster Director of Human Resources, I will fully comprehend the vision
of Six Senses to help people reconnect with themselves, others and the world
around them and our values of local sensitivity and global sensibility, crafted
experiences, emotional hospitality, responsible and caring, fun and quirky
and pioneering wellness.
Sustainability, Wellness and Out of
the Ordinary experiences are at the core of everything we do at Six Senses.
I will safeguard these pillars and their strategic planning and development
and ensure all directives, practices and initiatives are implemented, embraced,
adopted across Six Senses Rome, the Milan Cluster Office, and the upcoming Six
Senses Milan.
Duties and Responsibilities:
As Cluster
Director of Human Resources, I will assume full responsibility for the efficient
operation of the Human Resources function across the cluster — Six Senses Rome,
the Milan Cluster Office and Six Senses Milan — to provide exceptional products
and services within brand operating standards. My key role will be
the preparation and implementation of the cluster’s human resources plan
including manpower planning, benefits and payroll budget, training and induction
plans, and pre-opening HR readiness, in line with business needs and host
engagement initiatives.
The duties and responsibilities
will include:
- Oversee recruitment, succession planning
and career development plans across the cluster, conduct host satisfaction
surveys and formulation of corrective action, arrange periodic host meetings
and awards, champion the performance management system (G&O), analyze host
turnover statistics and trends across properties, ensure job descriptions
are up-to-date and relevant and maintain confidential host files.
- Conduct periodic salary and benefits surveys and make
recommendations to remain competitive and in line with local prevailing statutes
in both Rome and Milan. - Be responsible for Host facilities, along
with the host restaurant and the host committee, career fairs and various other
host activities at Six Senses Rome, Milan and the Milan Cluster Office.
- Champion the social and environmental activities in coordination
with the Sustainability Manager and coordinate with the identified organizations
to carry out all planned social responsibility initiatives across
the cluster. - Continually focus on talent management for
the cluster and for Six Senses. - Constantly assess training
and human resources practices across all cluster properties to remain relevant
and effective. - Establish and deliver pre-established financial
returns related to revenue generation, profitability and ROIC across
the cluster. - Operate the properties consistent with all legal,
statutory and financial requirements and documentation, reporting systems,
contractual obligations, security and safety protocols, communications, product
and service standards, host management practices and budgetary controls
are implemented, reviewed and maintained to ensure the successful operation
of the hotels and cluster. - Lead the Human Resources workstream
for the upcoming Six Senses Milan, including manpower planning, recruitment
strategy, compensation benchmarking, onboarding design and coordination with
the project/pre-opening team to ensure full HR readiness
for launch. - Manage relationships with union representatives
(RSU/RSA) where present, and ensure compliance with consultation requirements
in the event of organizational changes. - Ensure timely and compliant
Comunicazione Obbligatoria (UniLav) filings and other mandatory administrative
notifications for all new hires across the cluster. - Monitor
and implement evolving Italian labor law requirements (e.g. right-to-disconnect
policies, EU directive-driven contractual updates) to keep employment practices
and documentation current.
Qualifications:
style="margin-bottom: 8pt;">To execute the position of Cluster Director of Human
Resources, I must have the required qualifications, technical skills
and experience in a similar cluster or multi-property role in luxury hotels
with proven results, including pre-opening experience, and includes
the following:
class="ortl-align-justify">Possess a minimum of a Bachelor’s degree in Human
Resources, Communications, or Business Management, plus 4 years of related
training experience or an equivalent combination of education and experience.
More than five years’ experience in a similar human resources role within
a cluster or multi-property luxury hotel environment, preferred.
class="ortl-align-justify">Basic knowledge of Microsoft Computer programs; Word,
Excel, PowerPoint, etc., and Human Resources/payroll systems. ADP/Timesaver
experience preferred. - Professional HR
designation (PHR, SPHR or other) preferred.
class="ortl-align-justify">Fluent in English and Italian.
class="ortl-align-justify">Candidates must hold EU/EEA citizenship or otherwise already
possess the right to live and work in Italy without Company sponsorship
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0cm;">
The above is intended to provide an overview of
the role and responsibilities for a Cluster Director of Human Resources at Six
Senses Rome and Milan. It is not and does not infer that the above is
an inclusive and/or exhaustive list of the duties and responsibilities inherent
in the position.
Six Senses Rome and Milan are an equal opportunity
employer.
This policy applies to all terms and conditions of employment.