Group Sales Coordinator-InterContinental Los Angeles Downtown

About
Us
Do you see yourself as a Group Sales
Coordinator? What's your passion? At IHG we're interested in YOU.
We employ people who apply the same amount of care and passion to their jobs
as they do their hobbies - people who put our guests at the heart of everything
they do. And we're looking for more people like this to join our friendly
and professional team.

As the world’s largest family
of luxury hotels, we all take great pride in being genuine ambassadors of
the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion
for luxury travel spans cultures and customs. Inspiring us to create warm
and sophisticated experiences for those seeking a richer perspective on
the world.

Each of our hotels cultivates a distinctive style
and ambience where we embrace every opportunity to give our guests a personal
and enriching experience. If you’d like to embrace a wider world of experiences
and opportunities, we’d like to welcome you to the world’s most international
luxury hotel brand.

InterContinental Los Angeles Downtown
is located in the Wilshire Grand building, standing 73 stories tall in the core
of Downtown’s historic, entertainment, financial, arts, and sports districts.
Ideally placed at the heart of the revitalized, energy-charged urban center
of the United States’ second-largest city, the hotel provides first-class
hospitality that seamlessly intertwines with the fabric of the burgeoning
Downtown area.
 

Your Day
to Day
Coordinate services for clients and in-house
guest and provide administrative and sales support for
the department.

Duties
and Responsibilities:

Financial
Returns:

• Respond to client calls and special
  requests and obtain final details, dates, times, and hotel room and meeting room
  requirements. Regularly follow-up with clients and maintain accurate and updated
  information.

People:

• Promote
  teamwork and quality service through daily communication and coordination
  with other departments. Coordinate details with other departments such as VIP
  amenities, special requests, or other service needs or special
  handling.

Guest
Experience:

• Resolve requests and/or complaints
  to the satisfaction of the guest; inform supervisor of major problems,
  complaints, disturbances or dissatisfied
  clients.

Responsible
Business:

• Perform administrative duties such
  as typing proposals, letters, contracts, etc.
  
  Collect data, update data-bases, and complete departmental monthly
  reports.
• May coordinate outside vendor services needs
  (floral displays, audio/visual, etc.) where appropriate. Regularly follow-up
  to ensure set-up requirements meet client needs.
• Perform
  other duties as assigned (guest room tours, property tours, special guest
  requests, maintaining calendars, answering phones and routing to appropriate
  sales staff, handling of mail, faxes,
  etc.)

What We Need
From You
High School diploma or equivalent plus 1
year experience in a sales/catering office or related field. Some College
preferred. Must speak fluent English.

This job requires
ability to perform the following:

• Frequently standing up
  and moving about the facility
• Type at least 50 wpm;
  proficient PC computer skills Carrying or lifting items weighing up to 25
  pounds
• Communicating with customers, employees, and third
  parties
• Use a keyboard to generate correspondence, reports,
  etc.
• Handling objects, products and computer
  equipment

Other:

• Communication
  skills are utilized a significant amount of time when interacting with clients
  and guests.
• Reading and writing abilities are utilized
  often.
• Basic math skills are used
  frequently.
• May be required to work nights, weekends,
  and/or
  holidays.

What
We Offer

The hourly pay range for this role
is $28.00 to $31.00; This range is only applicable for jobs to be performed
in at the InterContinental Los Angeles Downtown Hotel. This is the lowest
to highest pay scale we in good faith believe we would pay for this role at
the time of this posting.

We may ultimately pay more or less than the posted range, and the range may
be modified in the future. An employee’s pay position within the pay range
will be based on several factors including, but limited to, relevant education,
qualifications, certifications, experience, skills, seniority, geographic
location, performance, shift, travel requirements, sales or revenue-based
metrics, and business or organizational needs.

In return
we'll give you a competitive financial and benefits package which can include
healthcare and dental coverage, disability and life insurance, and a matched
401(k) program. Hotel discounts worldwide are available as well as the chance
to work with a great team of people. Most importantly, we'll give you the room
to be yourself.

So what's your passion? Please click
""Apply"" and tell us how you could bring your individual skills
to IHG.

At IHG Hotels & Resorts, we are proud to be an equal
opportunity employer.

IHG Hotels & Resorts provides equal employment opportunities to applicants
and employees without regard to an individual's, race, color, ethnicity,
national origin, religion, sex, veteran status or any other characteristic
protected by law. This employer follows the Los Angeles Fair Chance Ordinance
and California Fair Chance Act. All qualified applicants, including those
with arrest or conviction records, will be considered.