Bellperson/Shuttle Driver - Crowne Plaza Atlanta Perimeter at Ravinia

JOB OVERVIEW:
Drive hotel van or designated vehicles to and from guest
destinations and transport luggage to and from 
guest rooms in a prompt
and safe manner.

DUTIES AND RESPONSIBILITIES:

•
Respond to all guest requests for shuttle service in a prompt and courteous
manner; assist 
guests with luggage while boarding and off loading
the vehicle.
• Operate vehicle in accordance with state laws; observe all
airport rules pertaining to shuttle 
vehicles.
• Assist incoming
and outgoing guests with transporting luggage to and from guest
rooms. 
May secure, tag, and store luggage at guest’s request.
•
Explain and promote hotel facilities, outlets, and services to guest,
and provide information 
to guests regarding local attractions
and activities.
• Perform daily inspection of vehicles; takes necessary
action to correct deficiencies or unsafe 
conditions; keep vehicle clean
and neat at all times.
• Respond appropriately to guest complaints. Inform
supervisor of major problems, 
complaints, disturbances or dissatisfied
guests. 

QUALIFICATIONS AND REQUIREMENTS:

High School
diploma or equivalent, plus some guest service experience or driving
experience 
preferred. Must speak fluent English. Other languages
preferred. 

Valid driver’s license
required.

This job requires ability to perform the following:
•
Carrying, pushing, or lifting items weighing up to 100 pounds
• Moving about
the public areas
• Handling objects, products and computer equipment
•
Bending, stooping, kneeling
Other:
• Communication skills are utilized
a significant amount of time when interacting with clients, 
guests
and employees.
• Reading and writing abilities are utilized often. 
•
Basic math skills are used frequently. 
• May be required to work
nights, weekends, and/or holidays.