Guest Experience Internship

Negotiable
Experience
3-5 years
Job Type
Full Time
Location
Spain, Barcelona
Job Description

   
    Your day-to-day

style="list-style-type: disc; padding-left: 48px;"> class="ortl-align-justify">

style="font-family: "Proxima Nova", sans-serif;"> lang="EN-GB">Welcome guests in a friendly, prompt and professional manner
recognizing IHG Rewards Club Members and returning
guests.

  • style="text-align: justify;">Check guests in, provide information on hotel
    services and room location.

  • class="ortl-align-justify">

    style="font-family: "Proxima Nova", sans-serif;"> lang="EN-GB">Ensure required identification is taken from guests at check-in
    in line with local legislative requirements

    class="ortl-align-justify">

    style="font-family: "Proxima Nova", sans-serif;"> lang="EN-GB">Answer phones in a prompt and courteous
    manner.

  • style="text-align: justify;">Work as part of a team and communicate
    with other departments as per hotel procedures to ensure excellent quality
    and service.

  • style="text-align: justify;">Perform other duties as assigned including guest
    room tours, concierge services, special guest requests,
    etc.

  • lang="EN-GB">Accommodating general and unique requests.

    style="text-align: justify;"> 

    style="color: rgb(234, 179, 31); font-family: "Proxima Nova",
    sans-serif;">What we need
    from you

  • Currently
    studying a bachelor’s degree in hospitality or related field.
  • class="ortl-align-justify">Possibility to sign an agreement with your school
    for at least 4 months preferably.  class="ortl-align-justify">Previous hotel knowledge and experience
    in operational departments will be valuable. class="ortl-align-justify">Must be fluent in English. class="ortl-align-justify">Proactive, positive, energetic, dynamic, emphatic,
    team-worker and with passion for service.