ABOUT
US
style="font-family: "Times New Roman", serif;">At InterContinental® Hotels & Resorts our role is to put the glamour
into international travel. That’s where you come in. When you’re part of
the InterContinental Hotels & Resorts brand, you’re more than just a job
title.
style="font-family: "Times New Roman", serif;">At InterContinental Hotels & Resorts we look for people who
are charming, confident, and internationally minded; people who know what
it takes to exceed guest expectations.
style="font-size: 12pt;">Be yourself and at the centre of it all. Located
in the heart of the entertainment and business districts in downtown Toronto,
InterContinental Toronto Centre currently has an opening for a Full-Time Room
Attendant. If you are passionate about hospitality and take pride
in offering exceptional service, we would love to have you be a part of the IHG
team! Our colleagues continue to aim higher and show they care about our
guests and each other to ensure we achieve our goal of creating great hotels
guests love.
style="font-family: "Times New Roman", serif;">YOUR DAY TO DAY
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Clean guest rooms and/or suites in a timely and thorough manner
to ensure total guest satisfaction.
style="font-size: 12pt;">DUTIES
AND RESPONSIBILITIES
- Clean and service assigned
rooms or areas according to established standards and procedures including
making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing
trash, etc. May include cleaning of kitchen area, room refrigerator,
coffee maker, cups, glasses, silverware, etc.
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style="font-family: "Times New Roman", serif;">Notify supervisor when service is complete so
rooms may be sold or occupied. Report any room unable to be serviced
to supervisor according to established procedures.
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style="font-family: "Times New Roman", serif;">Report to supervisor needed repairs or unsafe
conditions.- Respond
to guest complaints, special requests and ensure corrective action is taken
to achieve complete guest satisfaction.
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style="font-family: "Times New Roman", serif;">Monitor and control supplies and amenities, and minimize waste within all
areas of housekeeping.-
style="font-family: "Times New Roman", serif;">Report, turn in, and/or log all lost and found items according
to established procedures. - Promote
teamwork and quality service through daily communication and coordination
with other departments. - May
regularly assist with deep cleaning projects.
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style="font-family: "Times New Roman", serif;">May assist with other duties as assigned.
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style="font-family: "Times New Roman", serif;">May have turndown duties.
WHAT
WE NEED FROM YOU
style="font-size: 12pt; line-height: 107%;">Basic reading, writing, and math
skills. Some housekeeping experience and ability to speak English
preferred.
style="font-family: "Times New Roman", serif;">This job requires ability to perform
the following:
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style="font-family: "Times New Roman", serif;">Carrying or lifting items weighing up to 50 pounds and pushing and
or pulling approximately 200 pounds- Frequently
standing up and moving about the facility
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style="font-family: "Times New Roman", serif;">Frequently handling objects and equipment to maintain
the facility- Frequently bending,
stooping, and kneeling
OTHER
- Communication skills
are utilized a significant amount of time when interacting with guests
and employees. -
style="font-family: "Times New Roman", serif;">Basic reading, writing, and math abilities are utilized often when
reading room assignments, completing checklists, replacing room linens
and amenities. - May be required to work
nights, weekends, and/or holidays.
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WHAT
WE OFFER
style="font-family: "Times New Roman", serif;">In return for your hard work, you can look forward to a highly
competitive salary and benefits package. What’s more, because your career
will be as unique as you are, we’ll give you all the tailored support you need
to make a great start, be involved and grow.
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And because
the InterContinental Hotels & Resorts brand belongs to the IHG® family
of brands, you’ll also benefit from all of the opportunities that come
from being part of a successful, global hospitality company with over 4800
hotels in over 100 countries around the world.
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InterContinental Toronto
Centre is an inclusive employer dedicated to building a diverse workforce.
We are committed to providing accommodations throughout the recruitment
and selection process for any qualified applicants under the respective
provincial human rights codes. Please advise the Recruiter to ensure your
accessibility needs are accommodated. Any information received relating
to accommodation will be addressed confidentially.
style="font-family: "Times New Roman", serif;">Hourly rate: $26.41
