Hotel Building Maintenance (Full Time) - InterContinental Houston

Negotiable
Experience
1-3 years
Job Type
Full Time
Location
United States, Houston
Job Description

JOB OVERVIEW:

Perform major repairs and maintenance work
to ensure hotel maintenance quality and safety standards are achieved
and maintained.

 

style="font-family: "Arial Narrow", sans-serif;">At
InterContinental Hotels & Resorts®
we want our guests to feel
special, cosmopolitan and In the Know which means we need you to:

style="list-style-type: disc; padding-left: 18px;">
  • Be charming by
    being approachable, having confidence and showing respect.

  • style="margin-bottom: 0.0001pt; margin-right: -39.05pt; margin-top: 0in;"> style="font-family: "Arial Narrow", sans-serif;">Stay in
    the moment
    by understanding and anticipating guests’ needs,
    being attentive and taking ownership of getting things
    done.

  • Make it memorable by being knowledgeable, sharing
    stories and showing your style to create moments that make people feel
    special.

  •  

    style="font-family: "Arial Narrow", sans-serif;"> style="font-size: 14pt;">DUTIES
    AND RESPONSIBILITIES:

    Financial Returns

    style="list-style-type: disc; padding-left: 18px;">
  • Follow procedures that ensure
    the security of inventory and assets such as tools, supplies, equipment,
    furniture, televisions, etc., replenishes supplies and inventory in a timely
    manner, and minimizes waste.

  • People

    • Promote teamwork and quality service through daily communication
      and coordination with other departments. 

    style="margin: 0in -39.05pt 0.0001pt 40px;">Guest
    Experience

    • Respond in a courteous and prompt manner to all guest questions,
      complaints and/or requests to ensure strong guest
      satisfaction.

    Responsible Business

    style="list-style-type: disc; padding-left: 18px;">
  • Perform maintenance and repairs
    for assigned area of expertise such as the interior and exterior of buildings,
    hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting,
    heating, air conditioning (HVAC), ventilation, and water treatment systems,
    and swimming pools-if applicable, etc.

  • style="margin-bottom: 0.0001pt; margin-right: -39.05pt; margin-top: 0in;"> style="font-family: "Arial Narrow", sans-serif;">Ensure that assigned
    equipment is prepared and operational for the following day’s
    work.

  • Adhere to federal, state and local regulations concerning safety
    and other compliance requirements, as well as brand standards and local policy
    and procedures to ensure quality, safety, and consistency. Report all unsafe
    conditions or malfunctioning equipment to supervisor. May educate and train
    hotel staff in the safe and proper use of equipment.

  • style="margin-bottom: 0.0001pt; margin-right: -39.05pt; margin-top: 0in;"> style="font-family: "Arial Narrow", sans-serif;">May also perform
    other minor maintenance and repairs and/or conduct preventative maintenance
    duties as needed.

  • Assist with other duties as assigned.

    style="margin-bottom: 0.0001pt; margin-right: -56.5pt; margin-top:
    0in;"> 

  • style="font-family: "Arial Narrow", sans-serif;"> style="font-size: 14pt;">QUALIFICATION
    AND REQUIREMENTS

    Advanced vocational training plus two years of experience
    in general building maintenance or construction, or equivalent combination
    of education and experience. Professional certification and license if required
    by law.

     

    style="margin: 0in -39.05pt 0.0001pt 40px;">This job requires ability to perform
    the following:

    • Carrying, lifting, pushing and/or pulling items
      weighing up to 100-300 pounds.

    • style="margin-bottom: 0.0001pt; margin-right: -39.05pt; margin-top: 0in;"> style="font-family: "Arial Narrow", sans-serif;"> lang="EN-GB">Frequently standing up and moving about
      the facility

    • Frequently handling objects
      and equipment to maintain the facility

    • style="margin-bottom: 0.0001pt; margin-right: -39.05pt; margin-top: 0in;"> style="font-family: "Arial Narrow", sans-serif;"> lang="EN-GB">Frequently bending, stooping, kneeling, climbing
      and crawling

    Other:

    • Specialized knowledge and skills or certification within a field
      or discipline such as plumbing, electrician, carpentry, equipment mechanics,
      HVAC, refrigeration, etc.

    • Communication skills are utilized
      a significant amount of time when interacting with other supervisors, hotel
      staff and hotel guests.

    • Reading and writing
      abilities are utilized in order to document or record all tasks completed,
      to order supplies, to receive their instructions for the day and/or read
      equipment repair manuals.

    • Mathematical skills,
      including basic math, percentages, quantities, and variances are used
      frequently.

    • Must be able to work nights,
      weekends, and/or holidays.

     

    WHAT
    WE OFFER:

    We give our people everything they need to succeed.
    From a competitive salary that rewards all your hard work to a wide range
    of benefits designed to help you live your best work life – including
    an impressive room discount and some of the best training in
    the business.

    The hourly pay rate for this Hourly role is $20.00.

    This rate is only applicable for jobs to be performed in Houston,
    Texas.

    This is the starting rate we in good faith believe we would pay
    for this role at the time of this posting. We may pay more or less than
    the posted rate, and the rate may be modified in the future. An employee’s pay
    position within the pay range will be based on several factors including,
    but limited to, relevant education, qualifications, certifications, experience,
    skills, seniority, geographic location, performance, shift, travel requirements,
    sales or revenue-based metrics, and business or organizational needs.

    We
    offer a comprehensive package of benefits including paid time off,
    medical/dental/vision insurance, 401k, and many other benefits to eligible
    full-time employees.

    You can apply for this role through the link below
    (or through the internal career site if you are a current
    employee).

    Remarks: No amount of pay is considered wages or compensation
    until earned, vested, and determinable. The amount and availability of any
    bonus, commission, or any other form of compensation that are allocable to
    a particular employee remains in the Company's sole discretion unless and until
    paid and may be modified at the Company’s sole discretion, consistent with
    the law.

    Our mission is to welcome everyone and create inclusive teams
    where we celebrate difference and encourage colleagues to bring their whole
    selves to work. IHG Hotels & Resorts provides equal employment opportunities
    to applicants and employees without regard to race, color, religion, sex, sexual
    orientation, gender identity, national origin, protected veteran status,
    or disability.

    We promote a culture of trust, support, and acceptance by always welcoming
    different backgrounds, experiences, and perspectives.

    IHG Hotels &
    Resorts gives every member of the team the room they need to belong, grow
    and make a difference in a collaborative environment. We know that to work well,
    we need to feel well – both inside and outside of work – and through our
    myWellbeing framework, we are committed to supporting wellbeing in your health,
    lifestyle, and workplace.  So, join us and you’ll become part of our
    ever-growing global family.

    At IHG Hotels & Resorts, we’ve made
    a promise. As one of the world’s leading hotel groups, we’re here to deliver
    True Hospitality for Good. Making our guests and colleagues feel welcome, cared
    for, recognized and respected – wherever they are in the world. Want to be part
    of the journey?