style="font-size: 10pt;">DUTIES
AND RESPONSIBILITIES:
- Manage the daily activities of
the department. Plan and organize work, communicate goals, and schedule
employees to ensure proper coverage. Communicate and enforce policies
and procedures. - Recommend
and/or initiate salary, disciplinary, or other staffing/human resources-related
actions in accordance with Company rules and policies. Alert management
of potentially serious issues. - Ensure all
staff is properly trained and has the tools to and equipment needed
to effectively carry out their respective job
duties. - Educate/train
employees on current safety issues to ensure compliance with all federal, state
and local laws and safety regulations. Inform management of hazardous
situations, emergencies or threats to the security of guests, employees or hotel
assets. - Maintain and repair
the interior and exterior of buildings, hotel rooms and contents, laundry
and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC),
ventilation, and water treatment systems, and swimming pool-if applicable,
etc. - Ensure the execution and achievement
of the hotel’s preventive maintenance program goals (e.g. Holi-Kare, CrowneKare,
SuiteKare, etc.). - Ensure
that tools and equipment are prepared and operational for the following day’s
work. - Monitor budget and control expenses
within all areas of the department. Participate in the preparation of
the annual departmental operating budget and financial plans which support
the overall objectives of the hotel. -
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style="font-size: 10pt;">Establish and maintain procedures to (1) ensure
the security of inventory and assets such as tools, supplies, equipment,
furniture, televisions, etc., (2) replenish supplies and inventory in a timely
and efficient manner, and (3) to minimize
waste. - Respond in a courteous
and prompt manner to all guest questions, complaints and/or requests to ensure
a high level of guest satisfaction. -
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style="font-size: 10pt;">Work with corporate product managers, engineers, and/or
outside architects regarding renovations and other such projects; contact
contractors for bids and meet with appropriate construction supervisors
to ensure timely completion of projects within budget and establish future
maintenance commitments. - May
be responsible for determining the security requirements necessary to ensure
that hotel property, employees, and guest are protected against theft, crime,
and other hazards, and/or manage the relationship with a third party security
firm contracted for such purposes. -
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style="font-size: 10pt;">Promote teamwork and quality service through daily
communication and coordination with other departments.
Communicate with all hotel department heads to stay informed of maintenance
needs and ensure timely responses to requests. -
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style="font-size: 10pt;">Interact with outside contacts:
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- Guests – to ensure
their total satisfaction - Vendors –
to ensure adequate inventory of supplies and equipment, to discuss pricing
or service issues, to resolve any vendor performance issues,
etc. - Contractors – to obtain and review
bids - Regulatory agencies –
regarding safety and compliance matters -
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style="font-size: 10pt;">Other contacts as needed (Professional organizations,
community groups, local media)
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style="font-size: 10pt;">May assist with other duties as assigned and may serve
as “manager on duty” as required.
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style="font-size:
10pt;">ACCOUNTABILITY:
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style="font-size: 10pt;">This is the top Maintenance/Engineering job in a small
to medium limited or full-service, or extended stay hotel which may include
older buildings with associated maintenance difficulties and a moderate
range of facilities, including one or more food and beverage-type outlets,
and/or meeting space or catering/convention facilities. Supervises a small
maintenance staff.
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style="font-size: 10pt; text-transform: uppercase;">Qualifications
and Requirements:
Some
college or advanced vocational training plus four years of experience in general
building maintenance and/or construction including supervisory experience, or
an equivalent combination of education and experience. Hotel experience
preferred. Professional certification and license if required
by law.
This job
requires ability to perform the following:
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Carrying, lifting,
pushing and/or pulling items weighing up to 100-300
poundsFrequently standing up and moving
about the facilityFrequently handling
objects and equipment to maintain the facility
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style="font-size: 10pt;">Frequently bending, stooping, kneeling, climbing
and crawling
Other:
style="vertical-align: baseline;">Specialized expertise
in plumbing, electrical, mechanical, and carpentry fields.
Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber
and/or journeyman status for electrician and carpenter may
be required. - Communication, both verbal
and written, skills are utilized a significant amount of time when interacting
with others; demonstrated ability to interact with guests, employees and third
parties that reflects highly on the hotel, the brand and
the Company. - Mathematical skills,
including basic math, budgeting, profit/loss concepts, percentages,
and variances are utilized frequently. -
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style="font-size: 10pt;">Problem solving, reasoning, motivating, organizational
and training abilities are used often. -
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style="font-size: 10pt;">May be required to work nights, weekends, and/or
holidays.
This position is an Exempt position with an Annual Salary Range
of $52,960.00 - $66,200.00.