Maintenance Manager - IHG Army Hotels on Fort Gordon

Negotiable
Experience
3-5 years
Job Type
Full Time
Location
Portugal, Ave
Job Description

style="font-size: 10pt;">DUTIES
AND RESPONSIBILITIES:

  • Manage the daily activities of
    the department.  Plan and organize work, communicate goals, and schedule
    employees to ensure proper coverage.  Communicate and enforce policies
    and procedures. 
  • Recommend
    and/or initiate salary, disciplinary, or other staffing/human resources-related
    actions in accordance with Company rules and policies.  Alert management
    of potentially serious issues.
  • Ensure all
    staff is properly trained and has the tools to and equipment needed
    to effectively carry out their respective job
    duties.
  • Educate/train
    employees on current safety issues to ensure compliance with all federal, state
    and local laws and safety regulations. Inform management of hazardous
    situations, emergencies or threats to the security of guests, employees or hotel
    assets. 
  • Maintain and repair
    the interior and exterior of buildings, hotel rooms and contents, laundry
    and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC),
    ventilation, and water treatment systems, and swimming pool-if applicable,
    etc.
  • Ensure the execution and achievement
    of the hotel’s preventive maintenance program goals (e.g. Holi-Kare, CrowneKare,
    SuiteKare, etc.). 
  • Ensure
    that tools and equipment are prepared and operational for the following day’s
    work.
  • Monitor budget and control expenses
    within all areas of the department.  Participate in the preparation of
    the annual departmental operating budget and financial plans which support
    the overall objectives of the hotel. 
  • style="font-family: "Arial Narrow", sans-serif;"> style="font-size: 10pt;">Establish and maintain procedures to (1) ensure
    the security of inventory and assets such as tools, supplies, equipment,
    furniture, televisions, etc., (2) replenish supplies and inventory in a timely
    and efficient manner, and (3) to minimize
    waste. 
  • Respond in a courteous
    and prompt manner to all guest questions, complaints and/or requests to ensure
    a high level of guest satisfaction.
  • style="font-family: "Arial Narrow", sans-serif;"> style="font-size: 10pt;">Work with corporate product managers, engineers, and/or
    outside architects regarding renovations and other such projects; contact
    contractors for bids and meet with appropriate construction supervisors
    to ensure timely completion of projects within budget and establish future
    maintenance commitments.
  • May
    be responsible for determining the security requirements necessary to ensure
    that hotel property, employees, and guest are protected against theft, crime,
    and other hazards, and/or manage the relationship with a third party security
    firm contracted for such purposes.
  • style="font-family: "Arial Narrow", sans-serif;"> style="font-size: 10pt;">Promote teamwork and quality service through daily
    communication and coordination with other departments.     
    Communicate with all hotel department heads to stay informed of maintenance
    needs and ensure timely responses to requests.
  • style="font-family: "Arial Narrow", sans-serif;"> style="font-size: 10pt;">Interact with outside contacts: style="list-style-type: circle;">
  • Guests – to ensure
    their total satisfaction
  • Vendors –
    to ensure adequate inventory of supplies and equipment, to discuss pricing
    or service issues, to resolve any vendor performance issues,
    etc.
  • Contractors – to obtain and review
    bids 
  • Regulatory agencies –
    regarding safety and compliance matters
  • style="font-family: "Arial Narrow", sans-serif;"> style="font-size: 10pt;">Other contacts as needed (Professional organizations,
    community groups, local media) 
  • style="font-family: "Arial Narrow", sans-serif;"> style="font-size: 10pt;">May assist with other duties as assigned and may serve
    as “manager on duty” as required.
  •  

    style="font-family: "Arial Narrow", sans-serif;"> style="font-size:
    10pt;">ACCOUNTABILITY:

    style="font-family: "Arial Narrow", sans-serif;"> style="font-size: 10pt;">This is the top Maintenance/Engineering job in a small
    to medium limited or full-service, or extended stay hotel which may include
    older buildings with associated maintenance difficulties and  a moderate
    range of facilities, including one or more food and beverage-type outlets,
    and/or meeting space or catering/convention facilities. Supervises a small
    maintenance staff. 

     

    style="font-family: "Arial Narrow", sans-serif;"> style="font-size: 10pt; text-transform: uppercase;">Qualifications
    and Requirements:

    Some
    college or advanced vocational training plus four years of experience in general
    building maintenance and/or construction including supervisory experience, or
    an equivalent combination of education and experience.  Hotel experience
    preferred.  Professional certification and license if required
    by law.   

     

    This job
    requires ability to perform the following:

    style="list-style-type: disc;">
  • Carrying, lifting,
    pushing and/or pulling items weighing up to 100-300
    pounds
  • Frequently standing up and moving
    about the facility
  • Frequently handling
    objects and equipment to maintain the facility
  • style="font-family: "Arial Narrow", sans-serif;"> style="font-size: 10pt;">Frequently bending, stooping, kneeling, climbing
    and crawling
  •  

    Other:

      style="vertical-align: baseline;">Specialized expertise
      in plumbing, electrical, mechanical, and carpentry fields.     
      Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber
      and/or journeyman status for electrician and carpenter may
      be required. 
    • Communication, both verbal
      and written, skills are utilized a significant amount of time when interacting
      with others; demonstrated ability to interact with guests, employees and third
      parties that reflects highly on the hotel, the brand and
      the Company.
    • Mathematical skills,
      including basic math, budgeting, profit/loss concepts, percentages,
      and variances are utilized frequently.
    • style="font-family: "Arial Narrow", sans-serif;"> style="font-size: 10pt;">Problem solving, reasoning, motivating, organizational
      and training abilities are used often. 
    • style="font-family: "Arial Narrow", sans-serif;"> style="font-size: 10pt;">May be required to work nights, weekends, and/or
      holidays.

     

    This position is an Exempt position with an Annual Salary Range
    of $52,960.00 - $66,200.00.