People & Culture Intern - InterContinental Boston

ABOUT INTERCONTINENTAL®
BOSTON

A landmark of luxury
and sophistication, InterContinental® Boston graces the city's historic
waterfront, earning accolades such as ‘Best Hotels in the World’ by Condé Nast
Traveler. With 424 elegantly modern accommodations, stunning panoramic views,
a Forbes Travel Guide Four-Star Spa & Fitness Club, 32,000 square feet
of premier event space, and globally inspired culinary experiences, we set
the standard for luxury hospitality in New England.

A little bit
about your day-to-day

In this role you will provide valuable
support in carrying out day-to-day People + Culture activities.  Expect
multiple internal guest-facing interactions per day as you field questions
from the hotel's line staff.  

The internship will
be working full-time May through
September and part-time off-season (September thru
May)

Every day is different
but mostly you'll 

• Complete and/or coordinate
  activities related to assigned projects; assist in establishing project
  timetables, action steps and status updates; follow-up, as appropriate,
  to ensure timely execution to meet established deadlines.  
• Assist
  with the preparation of New Colleague Orientation, online and in-person training
  sessions, and colleague experience programs or events.  
• Meet
  with new colleagues to review new hire paperwork for accuracy
  and completeness.   
• Distribute information and forms
  to colleagues. 
• Prepare a variety of correspondence, reports,
  and/or presentations which may include:
  • Gathering and summarizing
    information from various sources
  • Analysis and summary
    of data
  • Creating spreadsheets, charts, and/or graphics
  • Entering,
    retrieving and/or manipulating data within software programs
    or databases
• Organize and expedite flow of work; follow-up
  on pending matters; communicate and interpret instructions; and communicate
  information to staff in manager’s absence.  
• Coordinate
  telephone/conference calls and incoming mail; set up and maintain filing
  systems, etc.  Maintain an organized, clean, and professional work
  area,
• Identify and assist in planning for the purchasing of supplies,
  equipment, facilities and services necessary to maintain an efficient
  office. 
• Assist in maintaining and updating colleague records
  and files (including personnel forms and files, leave of absence forms
  and files, worker’s compensation files, updating OSHA 300 logs,
  etc.)

What we need from you

Must
be an active student in a degree program.  Those with an HR-, business-,
or hospitality-related focus will receive priority consideration.
 

Candidates with knowledge in languages other than English
are highly desired as we are a diverse workforce with large Cantonese-,
Mandarin-, and Spanish, -speaking populations.  

Prior experience
in a similar function is a plus.

This role also requires you to be
the following:

• Friendly – lead with a smile and and be eager
  to please the team.   
• Organized – you will come across a lot
  of paper.  Help us get it together!
• Literate – you’ll need a good
  grasp of reading, writing and basic math. 
• Flexible – weekend
  and holiday shifts can be part of the job when celebrating our
  team. 
• Integrity – you'll come across a lot of information and it's
  expected you will keep it all confidential.
• Articulate – a great
  communicator, you’ll be warm, welcoming and easy to talk
  to. 
• Strong – sometimes you’ll need to lift, push and pull big
  objects up to 50lbs (23 kg). This can involve bending
  and kneeling. 

The statements in this job
description are intended to describe the essential nature and level of work
being performed. They are not intended to be ALL responsibilities
or qualifications of the job.

Join Us — Lead
with Passion. Inspire with Excellence.

At IHG Hotels
& Resorts, we believe in True Hospitality for Good
— making our guests and colleagues feel welcome, cared for, recognized,
and respected.

As ambassadors of the InterContinental brand, we take pride
in our passion for culture, our global perspective, and our ability to create
enriching experiences in inspiring surroundings. If you are ready to share your
expertise and grow within the world’s most international luxury hotel brand,
we welcome you to go further together with us.