Job Description
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The Field Marketing Services Task
Force Manager provides flexible, interim support across the Field Marketing
Services organization to ensure continuity, accelerate onboarding, and support
key initiatives during periods of growth, transition, or change.
This role
supports the development and execution of marketing plans, programs, promotions,
processes, and communications across multiple functions, and leads assigned
projects on a short- or long-term basis. The Task Force Manager operates as
an agile, cross-functional resource, quickly adapting to business needs
and delivering high-impact support where it is most
critical.
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text;">Essential Duties and Responsibilities –
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Activities)
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INTERIM COVERAGE
Provide interim
support across multiple functions within Field Marketing Services (AMER),
stepping into active roles and workflows as needed. Supported functions
may include:
- Account Management Team
Act as
a direct point of contact for stakeholders and participating hotels. Drive
client relationship management, strategic marketing planning, and project
management of Field Marketing service deliverables for an assigned hotel
portfolio. - Centralized Marketing Team
Support
execution of marketing deliverables for hotels on bundled Commercial Services
programs. Partner closely with Commercial Strategists to deliver revenue, sales,
and marketing initiatives aligned to program objectives. - Content
Marketing Services Team
Support hotel content strategy
and execution, including website content management, AI/SEO optimization,
creative services, and social media management. - Growth &
Enablement Team
Provide support across Operations, Analytics,
Strategy, and Business Development functions to enhance scalability, efficiency,
and program growth.
SCALING SUPPORT
- Support pre-opening
and renovation marketing programs, ensuring readiness and alignment with brand
and Field Marketing standards - Assist with onboarding and activation
of new hotels enrolling in Field Marketing Services - Provide surge
support during periods of accelerated growth, high enrollment volume,
or shifting business priorities
SPECIAL PROJECTS
- Lead
and manage assigned projects, which may range from short-term initiatives
to longer-term strategic efforts - Drive project execution from planning
through delivery, ensuring alignment with business objectives
and timelines - Coordinate cross-functional stakeholders to deliver
outcomes efficiently and effectively
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CONTINUITY & TRANSITION
MANAGEMENT
- Effectively transition into and out of roles,
ensuring minimal disruption to operations - Provide clear documentation,
knowledge transfer, and communication to support seamless handoffs to permanent
team members - Maintain visibility into priorities, progress, and risks
throughout
engagements
