Attendant Room

Role Purpose

As a Room Attendant – you’ll make sure
our rooms and suites are always ‘fresh and welcoming’ for our guests after
a busy day at work – creating a haven for them to escape and relax in - or get
a bit of last-minute work done. The hourly pay rate for this role
is $17.75. We offer a comprehensive package of benefits including paid time off,
medical/dental/vision insurance, 401k, and many other benefits to eligible
employees.

Key Accountabilities

• You’ll make
  sure our rooms are always at their best - we have standards - but it’s down
  to you to make that room special and memorable for guests.
• Help guests -
  you’ll be happy to help if someone needs a toothbrush or directions
  for example. 
• Keep your supervisor updated on room service progress
  and alert them to any repairs needed 
• Safety aware – follow our
  established safety procedures at all times - and wear protective equipment when
  needed.
• Be organised - keep on top of supplies and amenities and always
  try to minimise waste.
• Reunite items with owners – and log any lost
  and found property.
• Look smart – wear your uniform
  with pride.
• Other ad-hoc duties – unexpected moments when we have
  to pull together to get a task done. 
• Monitor and control supplies
  and amenities, and minimise waste within all areas
  of housekeeping. 
• Report, turn in, and/or log all lost and found
  items according to established procedures. 
• Work as part of a team
  and communicate with other departments as per hotel procedures to ensure
  excellent quality and service. 
• May regularly assist with deep
  cleaning projects. 
• May have turndown duties. 
• May
  assist with other duties as assigned. 

Key Skills &
Experiences

• It’s a physical role and you’ll be on your feet
  most of the day, so fitness is important. 
• Strength –
  with occasional lifting of items up to 50 pounds / 23 kilograms and
  or push/pulling heavy objects. 
• You’ll might need to bend and kneel
  to complete some activities.
• Literacy skills - reading, writing
  and basic maths skills.
• Flexible attitude to shifts – you may need
  to work nights, weekends and/or holidays.

EOE/VET/DISABLED