Role Purpose
As IT Co-ordinator, you’ll ensure
our computers are installed properly, working efficiently and that system
security measures are in place.
Key
Accountabilities
- As primary contact for servicing
the computer hardware you’ll manage and monitor all computer hardware and make
systems are installed properly and working efficiently. - Keep up to date
with all approved systems and technology including.
- Computer
Hardware systems and devices including PC LAN technology
- Software
operating and utility systems
- Front Office and Accounts Receivable
Property Management Systems
Interfaces to and from Front
Office Property Management Systems and other Systems
- Back Office
Accounting Systems
- PC and LAN based Office Automation
products
- Internal and External Electronic Mail / Facsimile /
Scanner software and communication tools
- Point of Sale
Systems
- Guest and Administration Voicemail
- Call
Accounting
- Cabling
- Hub / Switch Management
Systems
- Assist and Support Electronic Door Locking Computer
System
- Computer Virus protection
- Hotel IT Security
and Firewalls
- Maintain an up-to-date list of all computer
hardware and software at hotel. - Monitor the performance of the systems
and maintain log book of performance. - Understand all standards
and customized features and functions of the Hotel front office
system. - Ensure that all computer media saves, and back-ups
are completed, documented and stored per specifications. - Maintain
uncompromising data and physical security standards. - Control
security for computer room and ensures that the computer room fire protection,
temperature control, and power requirements meet the security specification
as described in the security system. - Administer all user ID’s,
passwords, and the most sensitive system utilities, secures all touchy resources
and critical libraries under the supervision of the
IT Manager/Leader. - Maintain technical and user documentation, systems
reports, newsletters and announcements in a neat, orderly and secure
fashion. - Follow-up outstanding points from the latest IT audit
of his/her hotel under the supervision of IT Manager/Leader. - Notify
department heads on current computer related issues, new releases, MIS trends,
viruses etc. - Other ad-hoc duties – unexpected moments when we
have to pull together to get a task done.
Key Skills &
Experiences
- Diploma or Vocational Certificate in Computer
Science or IT or related field. - 1 years’ related experience or
with computer set-up and troubleshooting. - Working knowledge of networks
and operating systems and databases. - Strong analytical
and problem-solving skills. - Knowledge in PCI DSS (Payment Card Industry
Data Security Standards). - Great communication skills.
- A team
player, proactive, responsible, hardworking and able to work under
pressure.
What we offer:
The
hourly pay for this role is $24.00
We offer a comprehensive package
of benefits including paid time off, medical/dental/vision insurance, 401(k),
and many other benefits to eligible employees. Additionally, hotel
discounts worldwide are available as well as access to a wide variety
of discount programs and the chance to work with a great team of people. Most
importantly, we'll give you the room to be yourself.
IHG is an equal
opportunity employer: Minorities/ Females/ Veterans/ Disabled.
