Host/Hostess - The Americano

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Atlanta
Job Description

JOB DUTIES
AND RESPONSIBILITIES:

  • Greets guests upon arrival, according to IHG
    standards.

  • style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom: 0px;"> style="font-family: Arial, sans-serif;">Answers telephone communications, takes
    reservations.

     

  • style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom: 0px;"> style="font-family: Arial, sans-serif;">Attends to special guests' requests.

  • style="box-sizing: inherit;">

    style="box-sizing: inherit;">Ensures personal grooming and uniform are to
    the required standards.

  • Promotes image of restaurant by displaying impeccable manners,
    diplomacy and tact towards restaurant/hotel guests.

  • style="box-sizing: inherit;">

    style="box-sizing: inherit;">Complies with hotel's health, safety and hygiene
    policy.

  • style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom: 0px;"> style="font-family: Arial, sans-serif;">Reports all questions and related issues to the Supervisor, or Manager
    on duty.

     

  • style="box-sizing: inherit;">

    Ensure that all menus
    must are checked and clean.

  • style="box-sizing: inherit;">

    Greet every single guest
    with a warm welcome, in the appropriate area
    of entrance.

  • style="box-sizing: inherit;">

    During dinner service,
    makes sure to display the appropriate color of napkin white/black and introduces
    the waiter who will take care of the table.

  • class="ortl-align-justify" style="box-sizing: inherit;">

    style="font-family: Arial, sans-serif;">Help
    guests with the chair

  • style="box-sizing: inherit;">

    Present an open menu
    to each guest and a clean wine list to every table.

    style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom: 0px;
    text-align: justify;"> 

  • style="box-sizing: inherit;">

    Wish the guest a pleasant
    meal

  • style="box-sizing: inherit;">Offer a parting comment as the guest exit
    the restaurant.

     

style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom:
0px;"> 

style="box-sizing: inherit;"> style="box-sizing: inherit;">QUALIFICATIONS:

style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom: 0px;"> style="font-family: Arial, sans-serif;">Essential:

  • style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom: 0px;"> style="font-family: Arial, sans-serif;">High
    School diploma or equivalent vocational training.

  • style="box-sizing: inherit;">

    style="box-sizing: inherit;">Certificates from previous employers/
    college.

  • style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom: 0px;"> style="font-family: Arial, sans-serif;">Previous experience in this position at a similar
    establishment. 

  • style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom: 0px;"> style="font-family: Arial, sans-serif;">Food
    Hygiene awareness and at least basic training.

  • style="box-sizing: inherit;">

    style="box-sizing: inherit;">Ability to communicate in English with guests, co
    –workers and Management, to their understanding.

    style="box-sizing: inherit;">

    style="box-sizing: inherit;">Ability to compute basic mathematical
    calculations.

  • style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom: 0px;"> style="font-family: Arial, sans-serif;">Ability to provide legible
    communication.

Desirable:       
          

style="box-sizing: inherit; list-style-type: disc; padding-left: 48px;"> style="box-sizing: inherit;">

style="box-sizing: inherit;">Previous job-related
experience.

  • style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom: 0px;"> style="font-family: Arial, sans-serif;">Ability to communicate in a second language.

  • style="box-sizing: inherit;">

    style="box-sizing: inherit;">Food Hygiene certificate.

    style="box-sizing: inherit;">

    style="box-sizing: inherit;">First aid awareness.

    style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom: 0px;"> style="font-family: Arial, sans-serif;">Essential Skills:

    • style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom: 0px;"> style="font-family: Arial, sans-serif;">Ability to perform job functions with attention to detail, speed
      and accuracy.

    • style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom: 0px;"> style="font-family: Arial, sans-serif;">Ability to prioritize, organize, work delegated and follow
      through.

       

    • style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom: 0px;"> style="font-family: Arial, sans-serif;">Ability to work under pressure of meeting production schedules
      and timelines for guests and fellow workers.

      style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom:
      0px;"> 

    • Ability to work with all
      products and equipment prescribed.

    • Ability to differentiate Dates.

    • style="box-sizing: inherit;">

      style="box-sizing: inherit;">Ability to comprehend
      instructions

    • style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom: 0px;"> style="font-family: Arial, sans-serif;">Ability to plan and aid in the execution
      of promotions.

    • style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom: 0px;"> style="font-family: Arial, sans-serif;">Ability to work cohesively with co-workers as part of
      a team.

     

    style="font-family: Arial, sans-serif;">The statements
    in this job description are intended to describe the essential nature and level
    of work being performed.  They are not intended to be ALL responsibilities
    or qualifications of the job.

     

    style="-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);
    box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web",
    sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
    font-variant-ligatures: normal; letter-spacing: normal; orphans: 2; text-align:
    left; text-decoration-color: initial; text-decoration-style: initial;
    text-decoration-thickness: initial; text-indent: 0px; text-transform: none;
    white-space: normal; widows: 2; word-spacing: 0px;">The hourly rate for
    this role is $17.75. This is the lowest to highest pay scale style="background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family:
    "Graphik Web", sans-serif;"> we, in good faith, believe we would pay for this role
    at the time of this posting. 
    style="-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);
    box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web",
    sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
    font-variant-ligatures: normal; letter-spacing: normal; orphans: 2; text-align:
    left; text-decoration-color: initial; text-decoration-style: initial;
    text-decoration-thickness: initial; text-indent: 0px; text-transform: none;
    white-space: normal; widows: 2; word-spacing: 0px;">We may ultimately pay more
    or less than the posted range, and the range may be modified in
    the future. style="-webkit-text-stroke-width: 0px; box-sizing: inherit; font-size: 16px;
    font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal;
    font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left;
    text-decoration-color: initial; text-decoration-style: initial;
    text-decoration-thickness: initial; text-indent: 0px; text-transform: none;
    white-space: normal; widows: 2; word-spacing: 0px;"> An employee’s pay position
    within the pay range will be based on several factors, including relevant
    education, qualifications, certifications, experience, skills, seniority,
    geographic location, performance, shift, travel requirements, sales
    or revenue-based metrics, and business or organizational
    needs.

    style="box-sizing: inherit;">Who we are

    style="-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);
    box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web",
    sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
    font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal;
    orphans: 2; text-align: left; text-decoration-color: initial;
    text-decoration-style: initial; text-decoration-thickness: initial; text-indent:
    0px; text-transform: none; white-space: normal; widows: 2; word-spacing:
    0px;">As the world’s first and most global luxury hotel brand, InterContinental
    Hotels & Resorts has pioneered international travel since the 1940s, we
    are passionate about sharing our renowned international know-how and cultural
    wisdom in truly impressive surroundings. We all take great pride in
    being genuine ambassadors of the InterContinental®️ brand and to be part of
    the brand you will have a thirst for travel, passion for culture
    and appreciation for diversity. We create inspiring experiences for
    those seeking a richer perspective on the world. If you’d like to embrace
    a world of opportunities, we’d like to welcome you to the world’s most
    international luxury hotel brand.

     

    style="-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);
    box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web",
    sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
    font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal;
    orphans: 2; text-align: left; text-decoration-color: initial;
    text-decoration-style: initial; text-decoration-thickness: initial; text-indent:
    0px; text-transform: none; white-space: normal; widows: 2; word-spacing:
    0px;">

    Don't quite meet every single requirement, but still believe you'd be
    a great fit for the job?

    We'll never know unless you hit the 'Apply' button. Start your journey with
    us today.

    Important information:

    • The salary range listed is the lowest
      to highest pay scale we, in good faith, believe we would pay for this role
      at the time of this posting. We may ultimately pay more or less than the posted
      range, and the range may be modified in the future. An employee’s pay position
      within the pay range will be based on several factors, including relevant
      education, qualifications, certifications, experience, skills, seniority,
      geographic location, performance, shift, travel requirements, sales
      or revenue-based metrics, and business or organizational needs.
    • style="box-sizing: inherit;">No amount of pay is considered to be wages
      or compensation until it is earned, vested, and determinable. The amount
      and availability of any bonus, commission, or other form of compensation
      allocable to a particular employee remain in the Company's sole discretion
      unless and until paid and may be modified at the Company’s sole discretion,
      consistent with the law.
    • EEO Is The Law -
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      rel="noopener" target="_blank" title="EEOC Know Your Rights pdf"
      style="background-color: transparent; box-sizing: inherit; color: rgb(232, 84,
      44); text-decoration: none;">click here for more information about Equal
      Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual
      Orientation/Gender Identity.
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      reasonable accommodation during the application process, please href="https://careers.ihg.com/en/faq/#heading-6" title="click here"
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      or applying to a job opening in the State of Washington, please href="https://careers.ihg.com/en/faq/#heading-9" title="IHG US Benefits"
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      about applicable benefits.