AMER Commercial and Revenue Management Specialist

Role Purpose

Subject matter expert on deal structure,
comprehensive deal strategy, and internal deal issue resolution on behalf of
the sales team. Create and coordinate global special projects and programs
in collaboration with RM and operations in support of key strategic initiatives.
Serve as a trusted advisor to field sales on pricing, program development
and implements business terms and conditions to support sales agreements. Manage
program performance and provide insights for future strategies. Support deals
through the sales cycle and drive the approval process in collaboration
with cross functional teams.

Key Accountabilities

• • Lead, design, develop global programs/projects.
  
  
  • Drive the implementation, execution and manage performance
    of initiatives
  • Support customer conversations and make final decisions
    about renewal and terminations for sales agreements.
  • Responsible
    for vetting and managing a pipeline of potential opportunities with a goal
    of implementing commercially viable deals for IHG hotels.

Lead assessment, design and deliver custom solutions to meet the unique needs
of our customers

• Collaborate with internal customers i.e. Sales,
  Legal, Finance/Accounting, Marketing, and Loyalty to design sales agreements
  and deals to drive revenue
• Work with the sales team to address special
  needs and complex transactions, develop pricing structure to ensure customer
  satisfaction.
• Aid in completing and/or coordinating activities
  as related to assigned special projects; assist in establishing and/or
  communicating project timetables, actions steps and status updates; follow-up,
  as appropriate, to ensure timely execution to meet established deadlines.


• Analyze data to prepare a variety of departmental reports to communicate
  program performance
• Prepare and distribute a variety of departmental
  reports, presentations, newsletters, studies and/or other support documentation,
  gathering and summarizing information from various sources as requested.
  
  May create and format reports and presentation materials utilizing various
  spreadsheet graphics, and/or statistical software.
• Complete and/or
  coordinate activities as related to assigned special projects. Establish and/or
  communicate project timetables, action steps and status updates; follow-up,
  as appropriate, to ensure timely execution to meet established deadlines


• May assist with conducting competitive reviews for benchmarking performance,
  measuring service offerings, responding to internal/external inquiries, and/or
  determining technical capabilities.
• Coordinate calls, meetings and/or
  site visits with sellers, regional teams and other functions.
• Prepare
  reports, charts, presentation data, or logs as required and according
  to established specifications. Answer inquiries related to daily activities
  of work area, and act as a liaison between assigned work area and internal
  or external contacts to convey appropriate information. Compose clear
  and concise correspondence as requested or required. Perform other support
  duties as assigned to facilitate the smooth operation of the assigned work
  area.

Key Skills & Experiences

Education –

Associate degree or Bachelor's degree or
an equivalent combination of education and work-related experience.

Experience –

4-7 years progressive work-related experience,
ideally in franchise services or hotel industry operations, with demonstrated
proficiency in multiple disciplines/processes related to the position.

Technical Skills and Knowledge –

• Strong PC skills
  including software packages with emphasis on spreadsheets, word processing,
  and databases.
• Demonstrated effective oral and written communication
  skills for the purpose of conveying information to internal and external
  customers, and developing information via written reports
  and presentations.
• Demonstrated ability to analyze information for
  the purpose of accurately maintaining data and reporting trends
  or inconsistencies.
• Demonstrated ability to handle multiple assignments
  and projects with follow-through and ability to complete multiple ongoing
  projects on time and within specified budget.
• Demonstrated
  organizational skills and attention to detail in order to maintain accuracy
  of reporting data. 
• Must be able to function as part of a team
  and adhere to strict deadlines in a fast-paced, ever-evolving environment


• Awareness of pricing strategy and how to determine the effective price based
  on competitive analysis.
• ROI and business case development