· Plan and co-ordinate the provision of friendly, efficient services to our
guests.
计划和协调安排贵宾赠品，高效率服务客人。
· Inspects all VIP rooms prior to arrival.
检查所有预抵的重要宾客房间。
· Greet VIP guests personally.
当面问候客人。
· Promote Inter-Hotel sales and in-house facilities.
促进酒店销售和房间设施。
· Assist with check-ins/check-outs for Front Desk.
协助前台办理入住/退房。
· Cover guest relations desk.
关注宾客关系接待台。
· Assist all departments in being receptive to the needs of guests.
协助所有部门，帮助客人所需。
· Attend recreation activities when necessary.
参加必要社交活动。
· Assist in any other duties when required by the Loyalty Manager.
当忠诚经理需要时协助其工作。
· Priority Club & Ambassador and regular guest welcome letters.
优悦会会员&大使会员和常客的欢迎信。
· Solicitation of Priority Club & Ambassador applications.
优悦会会员&大使卡会员招募工作。
· Attending to special requests by guests.
关注客人特殊需求。
· Handle guest complaints and refer them as necessary, follows up on corrective
action.
处理客人投诉如必要时需及时汇报，跟进补救行动。
· Review arrival lists for all arrivals and VIPs to check room allocations,
amenities, and special requests.
检查所有预抵客人和重要宾客名单并检查房间安排情况，房间礼品和客人特殊需求。
· Demonstrate co-operation and trust with colleagues, supervisors, teams
and across departments to deliver positive results.
与同事，主管，团队之间保持良好的信任及合作，并为团队带来积极的结果。
/>遵守酒店酒店的员工守则。 遵守酒店酒店的政策及程序。
坚持不断的对自己的表现进行分析评估。 完成上级交给的其他任务
class="beisen-job-desc-spacing"> As the world’s first and most global luxury
hotel brand, InterContinental Hotels & Resorts has pioneered international
travel since the 1940s, we are passionate about sharing our renowned
international know-how and cultural wisdom in truly impressive surroundings.
We all take great pride in being genuine ambassadors of the InterContinental®️
brand and to be part of the brand you will have a thirst for travel, passion
for culture and appreciation for diversity. We create inspiring experiences
for those seeking a richer perspective on the world. If you’d like to embrace
a world of opportunities, we’d like to welcome you to the world’s most
international luxury hotel brand.
