Manager/Senior Manager, RB&E Operations - East & South China, Hong Kong, Macau & Taiwan

Negotiable
Experience
5-10 years
Job Type
Full Time
Location
China, ShenZhen
Job Description
This role will drive RB&E overall performance in respective Areas and support
the delivery of key brand, procurement and commercial initiatives into
the estate.

Your day to day - Lead and execute Area RB&E strategy aligned with Global brand
and GC priorities - Drive RB&E-related Winning Metrics for hotels including
but not limited to guest experience, RB&E revenue, GOP and cost indicators -
Develop, implement and monitor RB&E related policies, procedures and standards
within their sub-region - Implement metrics driven initiatives in RB&E including
but not limited to revenue, online and offline promotions and retail development
- Develop RB&E operating manuals for the estate with the team and through third
parties - Implement and monitor NHOP RB&E related opening policies, procedures
and standards - Drive C&E related Winning Metrics for hotels including but
not limited to guest experience, C&E revenue, C&E GOP, F&B cost indicators -
Develop, implement and monitor C&E related guest experiences, policies,
procedures and standards within sub region - Develop, implement and monitor RB&E
related promotions, marketing, channel performance to deliver related winning
metrics - Build and lead regional RB&E council connecting sub-regional teams,
sharing best practices and driving operational excellence in RB&E - Collaborates
with Procurement to identify key regional suppliers and opportunities for cost
reduction - Enhance collaboration with hotels to drive RB&E culture within
IHG

What we need from you - Bachelor's degree or equivalent in Hotel
Management, Business degree or equivalent experience - 6 - 8 years relevant F&B
or Culinary leadership experience - Knowledge and hands-on experience in hotel
operations including F&B, kitchens, operations and hotel openings - Effective
bilingual communication and presentation skills - Proven problem solving
and organizational skills - Experience in leading strategic planning and project
management - Strong influencing, negotiating and consensus-building skills
to deal with broad spectrum of constituents. class="beisen-job-desc-spacing">We need people like you to make a difference
and create exceptional experiences every single day. Don’t just join a growing
team of 370,000 colleagues across 100 countries. Let your passion shine.
Innovate and collaborate around the world. Embrace your ambition. 

At IHG Hotels
& Resorts, we work together to deliver True Hospitality for Good on a global
scale. With corporate offices and over 6,000 hotel destinations worldwide,
a career at IHG is the perfect way to broaden your horizons. You’ll experience
our unique culture and brilliant colleagues who will support and inspire
you. With a host of corporate opportunities to choose from, wherever you are
on your career journey, and whatever you want to achieve there’s Room for You
at IHG.

Over recent years, we’ve transformed our
company. We have bold ambitions to drive performance and maintain our relentless
focus on growth in order to be the hotel company of choice that guests & owners
love.

We are a hospitality business at our core
and value connections and being together helps us foster a unique sense
of belonging that also supports productivity. That’s why here at IHG, we give
our colleagues flexibility and balance – working in a hybrid way, blending
office and remote working collectively. We recognise that every role
is different, that’s why leaders work with teams to determine how and when
they collaborate.

We provide a wide range
of benefits designed to help you live your best work life. These include
impressive room discounts across our many properties, recharge days
and volunteering days throughout the year. Through our myWellbeing framework,
we are committed to supporting wellbeing in your health, lifestyle,
and workplace. We offer a unique and inclusive culture, where there is always
Room for You to belong, grow and make a difference.


Our mission is to welcome everyone and create inclusive teams where
we celebrate difference and encourage colleagues to bring their whole selves
to work. IHG Hotels & Resorts provides equal employment opportunities
to applicants and employees without regards to race, color, religion, sex,
sexual orientation, gender identity, national origin, protected veteran status,
disability, or any other category protected by applicable laws. We promote
a culture of trust, support, and acceptance. Always welcoming different
backgrounds, experiences, and perspectives.