Assistant F&B Operations Manager

Negotiable
Experience
1-3 years
Job Type
Full Time
Location
Canada, Hamilton
Job Description

At InterContinental
London Park Lane
, we are currently looking for Assistant
F&B Operations Manager 
to join our team in the Arch Bar
and Wellington Lounge, with an immediate start!

 

style="text-align: center;">Welcome to InterContinental London Park
Lane

Located at one of the capital's most prestigious addresses, where
the late Queen Elizabeth II once resided. Our hotel redefines traditional
luxury, offering a blend of modernity and flexible sophistication in the heart
of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our
establishment boasts elegant natural interiors and award-winning seasonal
cuisine.

Located
within the iconic InterContinental London Park Lane, the Wellington Lounge
and The Arch Bar offer two distinctive luxury dining experiences. From
the renowned Afternoon Tea and elegant all-day dining in the Wellington Lounge
to expertly crafted cocktails and premium spirits in the stylish Arch Bar, our
team delivers exceptional service in sophisticated surroundings. Joining
us means becoming part of a passionate team dedicated to creating memorable
experiences for every guest. 

We are seeking a highly motivated Assistant
F&B Operations Manager
with a passion for hands-on service
to support the day-to-day operation.

This role requires a leader with a strong presence on the floor and bar, someone
who thrives in service and works closely with the senior management team
to maintain the high standards expected of a premium London
restaurant.

Key Responsibilities:

style="margin-bottom: 0cm;">Oversee and support daily service alongside the Head of Department,
with a strong presence on the floor.

Manage and coordinate
administrative tasks, including team scheduling, payroll input, and compliance
documentation.

style="font-family: Calibri, sans-serif;">Support in employee relations (ER),
training, and performance management, ensuring consistent team
development.

Contribute to forecasting, budgeting, and cost control,
working closely with the leadership team.

Ensure seamless
communication between front and back of house teams.

style="margin-bottom: 0cm;">Drive exceptional guest experiences through attentive, proactive
service.

Effectively communicate guest feedback to key
stakeholders

Assist with implementation of periodical promotions
and new menu launches in collaboration with the culinary team.

style="margin-left: 36.15pt;"> 

Requirements:

Minimum 1 year
of experience as a manager in a 4 or 5 Star hotel restaurant or high-end bar
environment gained within London.

style="font-family: Calibri, sans-serif;">Proven ability to lead teams in
a busy, service-driven operation.

style="font-family: Calibri, sans-serif;">Comfortable with both front-of-house
service and back-of-house admin responsibilities

style="margin-bottom: 0cm;">Fully flexible with availability – must be able to work a variety
of shifts, including weekends and holidays.

Strong interpersonal,
organizational, and problem-solving skills

style="font-family: Calibri, sans-serif;">We are part of the IHG Hotels &
Resorts family, one of the world’s leading hotel companies, with a portfolio
of 21 brands worldwide - which means global opportunities! Our Assistant
F&B Operations Manager 
enjoys a range of benefits
including:

£38,616.76 per annum plus service
charge
, paid overtime, and other great IHG perks!

style="margin-bottom: 0cm;">31 days holiday each year, including bank holidays,
this increases up to a maximum of 33 days (Pro Rated)

style="margin-bottom: 0cm;">Wagestream - a financial wellbeing app giving you
the opportunity to save, track and withdraw your pay as you earn
it.

We provide every employee company sick pay and life
insurance.

style="font-family: Calibri, sans-serif;">Free meals
on duty.

style="font-family: Calibri, sans-serif;">Professional career development
with our IHG Leadership programs

Amazing discounts
for our hotels and restaurants around the world

style="margin-bottom: 0cm;">50% discount in our F&B outlets

style="margin-bottom: 0cm;">Discounts from over 15,000 stores – all the way from retail
to cinema

style="font-family: Calibri, sans-serif;">Exclusive local discounts
at Hard Rock Café, The Backroom Bar, El Pirata to name
a few!

Most importantly, we’ll help you grow
and develop you as an individual
and inspire 
incredible.

style="font-family: Calibri, sans-serif;">We are open 7 days a week 365 days
a year and need people to work a range of shifts and days.

style="text-align: center;">Please click ‘apply’ now!

You must meet the legal
requirements to work in the UK.

style="font-family: Calibri, sans-serif;">IHG has been recognised as
a ‘Best Employer 2025’ in the UK
by Mercer.

 

As a Disability Confident Committed Employer, we are committed
to providing an inclusive and accessible recruitment process. Please let us know
if you require any adjustments or support at any stage, and your recruiter
will assist you accordingly.

 

At IHG Hotels & Resorts, we are proud to be an equal
opportunity employer. We firmly believe that all our colleagues deserve to
be treated equally and have the same opportunities to develop and grow their
skills within our business and provide equal employment opportunities to all
applicants and colleagues without regard to an individual's, race, colour,
ethnicity, national origin, religion, sex, sexual orientation, gender identity
or expression, age, disability, marital or familial status, veteran status
or any other characteristic protected by law.