Luggage Porter - Six Senses London

As Bell Attendant, I will fully comprehend the vision of Six Senses to help
people reconnect with themselves, others and the world around them and our
values of local sensitivity and global sensibility, crafted experiences,
emotional hospitality, responsible and caring, fun and quirky and pioneering
wellness.

Sustainability, Wellness and Out of the Ordinary experiences
are at the core of everything we do at Six Senses. I will safeguard
these pillars and its strategic planning and development and ensure all
directives, practices and initiatives are implemented, embraced, adopted within
the hotel.

Duties and Responsibilities

As Bell
Attendant, I will support the Chief Concierge and assume responsibility for
the efficient operation of the Concierge department. The duties
and responsibilities will include:

• Deliver and pick-up guest
  luggage according to the standards and procedures in a timely and efficient
  manner and offer assistance to guests when requested.
• Ensure proper
  transfer of guests when requested.
• Load and unload vehicles on arrival
  and departure of guests and assist guests entering and exiting
  the vehicles.
• Maintain the cleanliness of guest areas including lobby
  and report any defects.
• Maintain the cleanliness of the hotel buggies
  and vehicles and ensure they are in good condition.
• Handle guest
  inquiries by providing accurate and appropriate information.
• Report any
  illness, accidents befalling guests, irregularities to the Front Office
  Manager.
• Knowledge of all safety, security and emergency procedures
  related to my position in line with brand and statutory requirements.


• Knowledge and strict adherence to LQA standards.

Qualifications

To execute the position of Bell
Attendant, I must have the required qualifications, technical skills
and experience in a similar role in luxury hotels with proven results
and includes the following:

• Hospitality diploma/degree
  is preferred.
• Technical skills include MS Office – Word, Excel,
  PowerPoint and Outlook. I am also familiar with various hotel systems including
  POS, PMS and CRM platforms. I have excellent knowledge of guest related
  functions, guest service and local surrounding areas.
• Fluent
  in English; I understand that additional languages are preferred.

All candidates must hold the right to work in the UK to
be considered.

Sponsorship is not available for this role.

The above
is intended to provide an overview of the role and responsibilities for a Bell
Attendant at Six Senses London. It is not and does not infer that the above
is an inclusive and/or exhaustive list of the duties and responsibilities
inherent to the position.

Six Senses London is an equal opportunity
employer. This policy applies to all terms and conditions of employment.