Program Growth Manager
Negotiable
Location
United States, Atlanta
Job Description
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data-contrast="auto" xml:lang="EN-US" lang="EN-US"
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19.7625px; margin: 0px; padding: 0px; user-select: text;">Role
Purpose
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vertical-align: baseline;">
style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal;
line-height: 19.7625px; margin: 0px; padding: 0px; text-decoration: none;
text-transform: none; user-select: text;">Dedicated commercial engine
for selling and converting IHG hotels into new service levels (Core, Plus
and Signature). Proactively prospects, qualifies and closes service-level
opportunities across AMER, translates service strategy into owner-facing value
propositions, manages a measurable sales pipeline, and partners with Operations
for seamless handoff and value realization.
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vertical-align: baseline;">
data-contrast="auto" xml:lang="EN-US" lang="EN-US"
style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
font-size: 11pt; font-variant-ligatures: none !important; line-height:
19.7625px; margin: 0px; padding: 0px; user-select: text;">Key
Accountabilities
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vertical-align: baseline;">
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font-size: 11pt; font-style: normal; font-variant: normal; line-height:
19.7625px; margin: 0px; padding: 0px; text-decoration: none; text-transform:
none; user-select: text;">Service-Level Sales Strategy &
Targeting:
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vertical-align: baseline;">
style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
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line-height: 19.7625px; margin: 0px; padding: 0px; text-decoration: none;
text-transform: none; user-select: text;">Maintain segmentation
and prioritization criteria for Core, Plus and Signature opportunities; maintain
pursuit calendar and account-plan
framework.
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vertical-align: baseline;">
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19.7625px; margin: 0px; padding: 0px; text-decoration: none; text-transform:
none; user-select: text;">Business Development
Execution:
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padding: 0px; text-align: left; text-indent: 0px; user-select: text;
vertical-align: baseline;">
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line-height: 19.7625px; margin: 0px; padding: 0px; text-decoration: none;
text-transform: none; user-select: text;">Lead outbound prospecting,
consultative outreach, owner-facing discovery, value presentations, objection
navigation and service-level commitment
closure.
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font-style: normal; font-weight: normal; margin: 0px 0px 0px 48px;
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0px; position: relative; user-select: text;">
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vertical-align: baseline;">
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19.7625px; margin: 0px; padding: 0px; text-decoration: none; text-transform:
none; user-select: text;">Pipeline Management & Conversion
Tracking: -
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vertical-align: baseline;">
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line-height: 19.7625px; margin: 0px; padding: 0px; text-decoration: none;
text-transform: none; user-select: text;">Build and manage pipelines
in Salesforce or designated CRM; track volume, velocity and conversion rate
by service tier; report pipeline health
and risks.
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vertical-align: baseline;">
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text; white-space: pre !important;">
data-contrast="none" xml:lang="EN-US" lang="EN-US"
style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
font-size: 11pt; font-style: normal; font-variant: normal; line-height:
19.7625px; margin: 0px; padding: 0px; text-decoration: none; text-transform:
none; user-select: text;">Event-Driven Activation & Owner
Engagement:
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font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word;
padding: 0px; text-align: left; text-indent: 0px; user-select: text;
vertical-align: baseline;">
style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal;
line-height: 19.7625px; margin: 0px; padding: 0px; text-decoration: none;
text-transform: none; user-select: text;">Leverage owner events and forums
to showcase services; capture leads; build proposals, case studies, ROI models
and negotiation tactics.
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0px; position: relative; user-select: text;">
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vertical-align: baseline;">
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vertical-align: baseline;">
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19.7625px; margin: 0px; padding: 0px; text-decoration: none; text-transform:
none; user-select: text;">Cross-Functional Alignment & Operational
Handoff: -
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vertical-align: baseline;">
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font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal;
line-height: 19.7625px; margin: 0px; padding: 0px; text-decoration: none;
text-transform: none; user-select: text;">Partner with RM, Sales, Business
Operations, Operations and Regional Collective Leads. Ensure clean
sales-to-activation-to-operations handoff.
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vertical-align: baseline;">
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vertical-align: baseline;">
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font-size: 11pt; font-style: normal; font-variant: normal; line-height:
19.7625px; margin: 0px; padding: 0px; text-decoration: none; text-transform:
none; user-select: text;">Value Proposition & Continuous
Improvement:
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font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word;
padding: 0px; text-align: left; text-indent: 0px; user-select: text;
vertical-align: baseline;">
style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal;
line-height: 19.7625px; margin: 0px; padding: 0px; text-decoration: none;
text-transform: none; user-select: text;">Translate each service level into
owner value; provide structured insights on conversion drivers, blockers
and acceleration opportunities; recommend offering and packaging
refinements.
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vertical-align: baseline;">
data-contrast="auto" xml:lang="EN-US" lang="EN-US"
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19.7625px; margin: 0px; padding: 0px; user-select: text;">Key
Metrics-
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vertical-align: baseline;">
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line-height: 19.7625px; margin: 0px; padding: 0px; text-decoration: none;
text-transform: none; user-select: text;">Service-level adoption growth; tier
migration / upgrade conversion; incremental revenue
contribution -
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vertical-align: baseline;">
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text-transform: none; user-select: text;">Pipeline health: volume, velocity
and conversion rate; post-activation stability; owner confidence and retention
scores
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vertical-align: baseline;">
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font-size: 11pt; font-style: normal; font-variant: normal; line-height:
19.7625px; margin: 0px; padding: 0px; text-decoration: none; text-transform:
none; user-select: text;">Required Education, Experience and Technical
Skills
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vertical-align: baseline;">
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19.7625px; margin: 0px; padding: 0px; text-decoration: none; text-transform:
none; user-select: text;">Educational Requirements:
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text-transform: none; user-select: text;">Bachelor's degree in business,
Hospitality or related field.
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text; white-space: pre !important;">
lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag:
none; font-size: 11pt; font-style: normal; font-variant: normal; line-height:
19.7625px; margin: 0px; padding: 0px; text-decoration: none; text-transform:
none; user-select: text;">Experience: 5
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normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px;
text-decoration: none; text-transform: none; user-select: text;">+ years
in commercial services, revenue management or hospitality sales; 3+ years
client-/owner-facing consultative selling; program activation/service
transitions; pipeline ownership and target attainment.
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text; white-space: pre !important;">
lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag:
none; font-size: 11pt; font-style: normal; font-variant: normal; line-height:
19.7625px; margin: 0px; padding: 0px; text-decoration: none; text-transform:
none; user-select: text;">Technical Skills:
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xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent;
-webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant:
normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px;
text-decoration: none; text-transform: none; user-select: text;">CRM/pipeline
tools; pricing platforms; BI dashboards and performance
reporting.
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vertical-align: baseline;">
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19.7625px; margin: 0px; padding: 0px; text-decoration: none; text-transform:
none; user-select:
text;">Competencies:
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padding: 0px; text-align: left; text-indent: 0px; user-select: text;
vertical-align: baseline;">
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line-height: 19.7625px; margin: 0px; padding: 0px; text-decoration: none;
text-transform: none; user-select: text;">Advanced: consultative selling, owner
relationship management, pipeline discipline.
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padding: 0px; text-align: left; text-indent: 0px; user-select: text;
vertical-align: baseline;">
style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal;
line-height: 19.7625px; margin: 0px; padding: 0px; text-decoration: none;
text-transform: none; user-select: text;">Advanced Expert: service-level
positioning, objection handling and negotiation.
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paraid="1996001652" paraeid="{be161353-210e-4ccf-b884-ed93d85a1e92}{195}"
style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
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font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word;
padding: 0px; text-align: left; text-indent: 0px; user-select: text;
vertical-align: baseline;">
style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal;
line-height: 19.7625px; margin: 0px; padding: 0px; text-decoration: none;
text-transform: none; user-select: text;">Expert: business development,
conversion mindset and commercial
storytelling.
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paraeid="{d10b24b3-c6b0-4fe3-8586-3adc27330534}{71}"
style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
background-color: transparent; color: windowtext; font-kerning: none;
font-style: normal; font-weight: normal; margin: 16px 0px; overflow-wrap:
break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text;
vertical-align: baseline;">
style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
font-size: 11pt; font-style: normal; font-variant: normal; line-height:
19.7625px; margin: 0px; padding: 0px; text-decoration: none; text-transform:
none; user-select:
text;">Capabilities: