The Renovation Manager – Conversions Essentials and Suites
oversees hotel renovation and conversion projects from assessment through
completion, ensuring properties meet PIP requirements, brand standards, life
safety, ADA, and franchise agreement obligations. This role partners closely
with owners, franchisees, design professionals, contractors, and internal teams
to resolve field issues, manage project timelines, support successful openings,
and protect the quality and consistency of the IHG guest
experience.
style="font-family: Arial, sans-serif;">Role
Purpose
Responsibilities
include writing desktop PIPs from virtual captures and managing all on-site PIP
renovation / conversion design and construction activities to determine
compliance or non-compliance with the franchise License Agreement, including
conformance with any associated PIP, Plan Review and FF&E submittals, brand
standards, life safety requirements and ADA requirements. Provide design
and construction expertise and assistance to IHG franchisees and their assigned
design team members through all phases of their PIP projects, including
developing design / construction solutions as project field conditions arise,
ensuring timely and successful project completion while promoting Great Hotels
Guests Love.
May lead
and review the work of less experienced staff by providing mentoring, technical
guidance and/or training in daily activities. From time to time provide feedback
to management and brand on product related issues / recommendations
for improvements.
Travel – 25-50%
style="font-family: Arial, sans-serif;">Location – Atlanta, GA:
style="font-size: 10pt; line-height: 107%;">Our hybrid work structure is
an expectation of three (3) days a week in office. This expectation may
be adjusted to evolve with the changing needs of the business
style="font-size: 10pt; line-height: 107%;">;
OR Remote: **candidate must reside in a major U.S. city
and must be within 1 hour proximity to a major
US airport**
Your day
to day
- Write desktop PIPs from virtual captures, using
available visual documentation and project information to assess property
condition, identify required renovation scope, and produce clear, comprehensive
PIP documentation aligned with brand standards, life safety requirements, ADA
requirements, and franchise License Agreement
obligations. - Property
Improvement Plan (PIP) projects – Using the appropriate brand Master Plan PIP
Strategy document, Conduct PIP renovation visits / product assessments
for existing hotel product (including conversion hotels into the IHG system)
seeking to License or re-License an IHG franchise agreement.
Inspection include a thorough walk of the hotel assessing the hotel’s
architecture and design for appropriateness in today’s market, condition
of current product, and conformance to brand and life safety standards
and building codes. Produce a comprehensive PIP narrative document that lists
in detail the PIP renovation requirements, which after its completion, will help
drive GuestView hotel scores as well as revenues. Conduct and manage onsite
design and PIP scope meetings with ownership and all ensuing onsite renovation
activities over a 12-24 month period to ensure hotel compliance with the PIP,
including its timely completion and conformance to approved plans, brand
standards and building codes. -
style="font-family: Arial, sans-serif;">Conversion projects – Referencing to various Plan Review
documents and correspondence, Consultant conducts multiple progress visits
as hotels prepare to enter the IHG system in conjunction with the New Hotel
Opening Program (NHOP). Consultant meets with ownership representatives during
the renovation phase to set project expectations, determine project readiness,
resolve any field issues, and oversee conformance to IHG requirements, including
conformance to PIP and Plan requirements and adherence to brand and life safety
standards, building codes and ADA. -
style="font-family: Arial, sans-serif;">Proactively work with the mid-scale Development team
and ownership prior to taking a deal to Franchise Approval Committee (FAC)
to work through scope of work, design issues, and renovation timelines to better
improve success rate for FAC approval and License execution for new build
and PIP conversions. - Act as PIP
department first level of appeal to franchisee/owner PIP waiver requests
and timeline extension requests. Negotiate PIP issues and work out all PIP
project details to set the PIP scope of work and its timeline for completion.
Determine when to recommend to the PIP manager to place slow moving projects,
or projects that are not otherwise in compliance with their PIP requirements,
into PIP default. Work out viable plans and strategies, where possible, to get
hotels through the PIP process in a timely manner.
-
style="font-size: 10pt; line-height: 107%;">Responsible to make sure that all
construction/renovation milestones are monitored on a pro-active basis and
that information is communicated to the NHOP, Plan Review, Quality and HPS teams
to speed openings or enforcement. -
style="font-family: Arial, sans-serif;">Consult with franchisees, design professionals and hotel
owners to assist in the development of construction schedules for Property
Improvement Plan (PIP) hotel projects. Review site plans to ensure compliance
with applicable laws, company regulations and brand standards, and comment
on required changes or improvements to such
plans. - Effectively
manage an assigned territory by evaluating and tracking progress all ongoing PIP
project field activities, prepare written reports and/or summaries
for management as needed. Manage the digital library and PIP Tracking (PT)
systems for executed projects for content and accuracy of input for assigned
projects for both PT and the Digital Library. -
style="font-family: Arial, sans-serif;">Periodically perform special Property Improvement Plan
inspections both domestically
and internationally. - As part
of the License Agreement documentation trail, provide timely written follow-up
(reports, letters and emails) associated with all site visits and other forms
of communication or agreements with Licensee and their assign representatives.
-
style="font-size: 10pt; line-height: 107%;">Owner Relations – Consultant
must develop good franchisee/owner relations offering assistance as needed
within reason. Consultant is responsible for addressing design and construction
or PIP waiver requests from ownership.
Consultant is expected to offer design solutions to problems and be ready
to recommend known design professionals to assist franchisee upon request or
as Consultant feels necessary -
style="font-family: Arial, sans-serif;">Project size – Typical PIP will cost owner from $500,000
to $5M+ and will involve a 60 to 400 room hotel. Typical New Development
will cost an owner $5M to $30M.
style="font-family: Arial, sans-serif;">What we need from you
style="list-style-type: disc;">
Bachelor's Degree
in Architecture, Design, Construction Management, or a relevant field of work,
or an equivalent combination of education and work related experience. NCIDQ,
AIA or ASID certifications preferred. CAD training and familiarity with CAD
systems also preferred. 5 to 7+
years progressive work-related experience in design and/or architecture,
with demonstrated technical proficiency related to the position. Previous
experience in the hotel industry or similar
desired. Demonstrate
project management experience in organizing, planning and executing complex,
large-scale projects from conception through
implementation. Demonstrate
effective verbal and written communication skills for the purpose of providing
information to clients, vendors, senior management and staff.
Demonstrated ability to communicate supportive program details (presentation,
analysis) to present a persuasive argument or to effectively negotiate
a position. Must be able to communicate both orally and in writing with PCs,
architects, designers and contractors and clearly explain specific requirements
for active projects. Demonstrated ability to write comprehensive, detailed plan
reviews explaining Brand standards and Life Safety Requirements as follow up
to project submittals. Demonstrate computer skills, with an emphasis on Microsoft Word
and Excel. Demonstrate
knowledge of brand standards and full understanding of the differences in
the various brand standards. Demonstrate a clear understanding of ADA
requirements and Company Life Safety Requirements. Must maintain a working
knowledge of all requirements described in each brand standards
manual. Demonstrate
ability to read blueprints including architectural, mechanical, plumbing,
sprinkler systems and electrical drawings.
style="font-family: Arial, sans-serif;">Must be capable of writing and typing a comprehensive,
technical renovation document (within a specific template) describing
the required PIP scope of work that will become part of a franchisee’s License
Agreement. Demonstrate
ability to remain current with construction trends, code requirements and design
through participating in annual continuing education
classes. Demonstrate
ability to effectively prioritize project details and manage time usage to track
active renovation, conversion and new development properties, and to determine
if plans have been submitted in a timely manner.
Must make immediate time available to return telephone calls and work
with franchisees when problems arise regarding project development, Brand
standards or vendor-related issues.
style="font-family: Arial, sans-serif;">Demonstrate knowledge of national building codes, ADA
requirements and Life Safety codes.
style="font-family: Arial, sans-serif;">Travel –
25-50%
style="font-size: 10pt; line-height: 107%;">Location – Atlanta,
GA: Our hybrid work
structure is an expectation of three (3) days a week in office. This expectation
may be adjusted to evolve with the changing needs of
the business;
OR Remote: **candidate must reside in a major U.S. city
near a major airport **
style="font-family: Arial, sans-serif;">#LI-YM1
