Housekeeping Administrator at InterContinental Dubai Marina

As the world’s largest family of luxury hotels, we all take great pride
in being genuine ambassadors of the InterContinental® brand. Shaped by decades
of international know-how and local insights, our passion for luxury travel
spans cultures and customs. Inspiring us to create warm and sophisticated
experiences for those seeking a richer perspective on the world.

Each
of our hotels cultivates a distinctive style and ambiance where we embrace every
opportunity to give our guests a personal and enriching experience. If you’d
like to embrace a wider world of experiences and opportunities, we’d like
to welcome you to join InterContinental Dubai Marina Hotel &
Residences as Housekeeping
Administrator.

InterContinental Dubai Marina
is a Five Star luxury hotel & residence in the heart of Dubai Marina
with 328 rooms and residence suites, flexible event space and restaurants &
bars. With over 30 languages and countries represented by the staff, the hotel
weaves together an international five-star presence.

A little taste
of your day-to-day:

Your role will include but not be limited
to:

• Coordinate daily housekeeping operations and communicate room
  priorities with the Front Office. 
• Update and maintain accurate
  room status in the Property Management System (PMS). 
• Investigate
  and resolve room status discrepancies. 
• Answer departmental
  telephone calls and respond promptly to guest requests. 
• Prepare
  daily reports, room assignment sheets, and productivity
  reports. 
• Maintain housekeeping records, filing systems,
  and departmental documentation.
• Assist with payroll administration,
  attendance records, leave tracking, and scheduling. 
• Raise
  and monitor purchase requests and maintain inventory records for housekeeping
  supplies. 
• Coordinate with Engineering for maintenance requests
  and follow up until completion. 
• Ensure all departmental
  communication is properly documented and distributed. 
• Maintain
  confidentiality of guest and hotel information. 
• Ensure compliance
  with IHG brand standards, health & safety regulations, and hotel
  policies. 
• Attend departmental meetings and training
  sessions. 
• Liaise Rooms
  for Pest Control, Carpet & Upholstery cleaning, PPM and Deep Cleaning
  rooms.
• Maintain office organization
  and cleanliness. 
• Assist with special projects, deep cleaning
  schedules, and audits when required.

Why
you will love this job:

• Work
  in a dynamic, high-energy environment where no two days are
  the same.
• Learn new skills, receive mentorship, and have opportunities
  for career growth.
• Be part of a supportive team that values
  collaboration and fun.
• Enjoy benefits like staff discounts, and
  a creative, inspiring workplace.

Ideally,
you'll have some or all the following qualifications and experience we're
looking for:

• data-olk-copy-source="MessageBody">3 years in a Housekeeping environment, with
  a minimum of 1-2 years in the role of Housekeeping
  Administrator/Coordinator.
• Strong attention to detail and ability
  to perform repetitive tasks efficiently.
• Professional demeanor
  and excellent customer service skills.

What you can expect
from us:

We provide our team members with everything they need
to succeed.

From a competitive salary that rewards all your hard work to a wide range
of benefits designed to help you live your best work life – including impressive
room discounts, and some of the best training in the industry.

Our
mission is to welcome everyone and create inclusive teams where we celebrate
differences and encourage colleagues to bring their whole selves to work. IHG
Hotels & Resorts provides equal employment opportunities to applicants
and employees, promoting a culture of trust, support, and acceptance. We always
welcome different backgrounds, experiences, and perspectives.

IHG gives
every member of the team the room they need to belong, grow, and make
a difference in a collaborative environment. We know that to work well, we need
to feel well – both inside and outside of work – and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle,
and workplace.

So, join us and become part of our ever-growing global
family. Apply today and embark on your next exciting career journey
with us!