Front Office Nights Team Member

We are looking for an authentic and driven Front Office
Nights Team Member (Full-Time) to join us at Kimpton Clocktower
Hotel!

style="font-family: Calibri, sans-serif;">Kimpton Clocktower Hotel is
a Manchester icon - a bold blend of grand Victorian architecture and playful,
contemporary design. We’re a little bit classic, a little bit rebellious
and always full of character! From buzzing social spaces to unforgettable dining
and events, we create stays that feel vibrant, personal and anything
but ordinary.

What do you need to be a Front Office Nights Team
Member? Well, your main duties and responsibilities will be taking
care of our guests throughout the night, responding to any queries or requests
and making sure any late arrivals are met with a warm welcome. You will also
be responsible to do ad-hoc tasks throughout the night such as cleaning
or preparing reports to ensure the safety of our guests and employees. This role
is varied and you may be completing different tasks depending on the need of
the Hotel!

So, we are looking for someone
who has…

• style="font-family: Calibri, sans-serif;">Availability to work 5 nights across
  the week, shift times 22.45 - 07.15
• Experience working as a Nights Receptionist, Concierge
  or Guest Services Agent at a Hotel is beneficial 
• style="font-family: Calibri, sans-serif;">Passion for providing excellent
  customer service, wanting to go above and beyond for our
  guests! 
• Confident working on Hotel systems, experience working with Opera
  Cloud specifically is a big plus 
• Willing to learn new things and work as part of our wider
  Hotel team!
• Drive
  to produce results – we work together within the Kimpton family to continue
  delivering extremely personal experiences and genuine human
  connection.
• A
  warm and authentic personality, with a can-do attitude and commitment
  to service.
• A
  willingness to work as part of a team that embraces our culture and delights our
  guests every day.

Joining the Kimpton family isn’t just about providing our guests
with excellent service — we’ve secured a spot in Fortune’s ‘100 Best Companies
to Work For’ 7 times since 2009, and it’s no surprise why!

We can offer you…

• Financial Perks: £14.56 per hour, guaranteed
  hours, free meal on shift, paid holidays, enhanced sick pay, subsidised travel
  for unsocial hours, plus Wagestream to save, track, and access
  your pay anytime.
• Career Growth: Training programmes, global
  progression opportunities and 2 paid volunteering days per year. IHG
  was recognised as a ‘Best Employer 2025’ UK
  by Mercer.
• Colleague Perks: Discounts at 6,000+ IHG hotels
  worldwide, plus friends & family rates. Extra savings through our perks
  portal on shopping, experiences and more.
• style="font-family: Calibri, sans-serif;">Wellbeing: Generous
  maternity/paternity pay, 24/7 employee assistance, and access to mental health
  first-aiders.
• Refer a Friend: Share the opportunity and reap
  rewards when your friends join!

If you’re
someone who likes to march to the beat of your own drum and wants to join
a company that celebrates authentic individuality, apply today! Check out our
Instagram page @kimptonclocktower to see more.