Meetings, Groups and Events Executive

The Manchester Deansgate Hotel is on
the lookout for a dynamic Meetings, Groups and Events Executive. Join
the excitement and become part of the IHG Hotels and Resorts
family! 

Welcome to the Manchester Deansgate Hotel, where
modern luxury travel meets the vibrant spirit of Manchester. Nestled in
the iconic Beetham Tower, this hotel features 279 elegantly designed rooms
with stunning skyline views. Enjoy upscale amenities, including sky bar Cloud
23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre. Perfect
for both business and leisure travellers, with 14 meeting rooms and over 1,800
square feet of event space.

Experience our commitment to redefining luxury travel, blending sophistication
with the rich culture of Manchester. The Manchester Deansgate Hotel will fully
transition to the InterContinental brand by 2027, enhancing your stay with our
signature luxury and service.

Please
note, this is a 9-month maternity cover contract.

As
a Meetings, Groups and Events Executive (Full-Time), you can expect to carry out
the following duties…

• Working
  within the reactive team to build strong client relationships through regular
  contact by phone, email, and in-person (experience in a commercial team,
  ideally in a 4 or 5* property or destination venue
  is desired)
• Respond to M&E enquiries according to company
  standards and manage enquiries to maximise sales, occupancy, and revenue,
  including up-selling hotel facilities 
• Manage bookings via in-house
  system, create written confirmations, and contracts (you will need high
  attention to detail, ensuring brand standards and revenue
  maximisation).
• Liaise with clients to gather accurate event
  and reservation details whilst delivering excellent service via face-to-face
  and telephone interactions (strong communication skills
  required).
• Accurately input all enquiries into Sales
  system
• Work collaboratively within both the commercial team and wider
  hotel
• Consider prevention, recovery, and investigation of any complaints
  (problem-solving and guest care skills is essential).
• Typically,
  this role will operate Monday to Friday office hours, however you will
  be required to work weekends and evenings as and when business requires. Any
  hours over your contracted 40 hours per week, will be paid.

At IHG
Hotels and Resorts, we believe that no two individuals are alike, and
we celebrate that  by offering our colleagues a wide range
of additional benefits to support their unique needs and aspirations.
You can expect to receive….

• Financial
  security – Competitive salary, guaranteed hours, paid overtime, a free
  meal on shift, paid holidays, subsidised unsocial hour travel support
  and enhanced sick pay! 
• Growth and development – extensive
  training, opportunities for career progression across the world, plus 2 paid
  days volunteering per year with a cause of your choice. IHG has been recognised
  as a ‘Best Employer 2025’ in the UK by Mercer.
style="margin-bottom: 0cm; margin-top: 0cm;">Colleague
perks  - worldwide discounted room rates and discounted
F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus
generous friends and family rate. Discounts through our portal on your
supermarket shop, experiences and loads of retailers on our perks
portal. 
• Wellbeing – generous maternity/paternity pay,
  employee assistance programme available 24/7 and access to mental health
  first-aiders 

If you are looking to join an iconic and sophisticated
Hotel….click apply today to see where this adventure could take you!