As F&B Hostess / Host , I will fully comprehend the vision of Six Senses
to help people reconnect with themselves, others and the world around them
and our values of local sensitivity and global sensibility, crafted experiences,
emotional hospitality, responsible and caring, fun and quirky and pioneering
wellness.
Sustainability, Wellness and Out of the Ordinary
experiences are at the core of everything we do at Six Senses. I will safeguard
these pillars and ensure full knowledge and active participation of all our
brand initiatives.
Duties and Responsibilities
As F&B Hostess / Host , I will assume full
responsibility for the efficient operation in the following:
- Ensure that all guests are greeted courteously
and attentively. - Answer outlet telephone courteously and efficiently
as specified in departments standards. - Take order from any food
& beverage outlet menus. - Work with an empathetic
attitude. - Ensure the prompt and efficient service required by standards.
- Ensure all mis-en-place for service is correctly prepared prior
to delivery. - Have a good knowledge of all outlet menus (food and wine)
and F&B Day to day activities. - Have good knowledge of all
F&B outlets opening hours. - Recommend and promote items
as directed by supervisor. - Recommend and promote items
as directed by supervisor. - Report any maintenances faults
following the required steps. - Knowledge on menu prices
and suggesting upselling when necessary. - Ascertains guest
satisfaction and ensure that all guest billing procedures are handled correctly,
minimizing rebates during check out and bid guest farewell.
- Maintain a high standard of personal appearance, grooming
and hygiene. - Ensure the privacy of guests, partners
and residential owners, and apply an extra level of protection to any sensitive
personal data and use confidential information only to perform my
job. - Ensure all equipment of the department is kept clean and in good
working condition. - Upkeep Six Senses guidelines and standards
of service and operation. My performance benchmarks are maintained and exceeded.
- Strictly adhere to LQA standards and guest comments.
- Insert additional/ local
requirements
Qualifications
To
execute the position of F&B Hostess / Host , I must have the required
qualifications, technical skills and experience in a similar role in luxury
hotels with proven results and includes
the following:
- High school diploma or equivalent and
at least 1-3 years restaurant experience in a full-service outlet or similar
setting. Hospitality diploma/degree from a recognized hospitality school
is preferred. - Fluent in English; I understand that additional languages
are preferred. - Alcohol awareness certification and/or food service
permit or valid health/food handler card as required by local or state
government agency. - Fluent in English & French
- European passport or valid Swiss work
authorization
The above is intended to provide
an overview of the role and responsibilities for a F&B Hostess / Host at Six
Senses Crans Montana It is not and does not infer that the above is an inclusive
and/or exhaustive list of the duties and responsibilities inherent to
the position.
Six Senses Crans Montana is an equal opportunity employer.
This policy applies to all terms and conditions of employment.
