Assistant Spa Manager

Negotiable

InterContinental Hotels Group PLC

Experience

Unlimited

Job Type

Full Time

Location

Thailand, Phuket

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Job Description

Demonstrates co-operation and trust with colleagues,
supervisors, teams and across departments.
style="font-family: "Arial Narrow", sans-serif;">Participate as a team
player and establishes strong working relationships to deliver positive
results.
Continually seeks to improve performance through individual efforts
and with the assistance of others.
style="font-family: "Arial Narrow", sans-serif;">Seeks feedback
on performance and focuses on areas of shortfall.
style="font-family: "Arial Narrow", sans-serif;">Maximizes
opportunities for self-development.
Is open to new ideas and is willing
to make changes in the job and routine as required.
style="font-family: "Arial Narrow", sans-serif;">Is able to cope under
pressure at busy times and responds positively to changes in
the workplace.
Ensures that work quality meets the standards
required and completes tasks in a timely and thorough manner with minimum
supervision.
Follows standards, policies and procedures.

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style="font-family: "Arial Narrow", sans-serif;">Meets required
attendance and grooming standards.

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style="font-family: "Arial Narrow", sans-serif;">Co-ordinate
the preparation of the departmental annual budget, including anticipated revenue
and expenses

Controls and monitors departmental costs on an ongoing basis
to ensure performance against budget

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style="font-family: "Arial Narrow", sans-serif;">Contributes
to pricing decisions

style="text-align: justify;">Participates in the planning of departmental goals as they relate
to the wider hotel strategy

style="text-align: justify;">Builds and maintain relationships with internal and external
customers.

Understand and anticipates customer’s needs, takes action
to address customer needs and strives to exceed customer
expectation.

If required and where business demand necessitates,
be willing to work over time to fulfill guest satisfaction.

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style="font-family: "Arial Narrow", sans-serif;">Maintains the highest
level of discretion and privacy during any guest
interaction

style="text-align: justify;">Maintains a soft tone during conversation with colleagues, guests
and on the phone.

Understands and takes into account
the global nature of business.

Works effectively with colleagues
from different viewpoints, cultures and countries

InterContinental Hotels Group PLC

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