Your
Day-to-Day
lang="EN-US">
lang="EN-GB">People
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style="margin-bottom: 0cm;">Works with Human Resource Manager
to ensure the departmental performance of staff is productive
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lang="EN-GB">Ensures compliances to hotel Reward & Recognition initiatives
with active nomination for F&B colleagues.
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lang="EN-GB">Train colleagues to make sure they deliver with compliance and
to the standards we expect -
lang="EN-GB">Adhere to hotel disciplinary procedures during major/minor act
of misconduct.
style="margin-bottom: 0cm;">Works with Superior
on manpower planning and management needs
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lang="EN-US">Financial
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style="margin-bottom: 0cm;">Anticipate market changes and review
operations when necessary
style="margin-bottom: 0cm;">Conduct competitor
analysis
style="margin-bottom: 0cm;">Actively pursue cost saving
measures-
lang="EN-GB">Liaise with Sales Manager during tender process to obtain new
accounts; Food and Beverage specific
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lang="EN-GB">Manage wage and beverage cost
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lang="EN-GB">Forecasting
style="margin-bottom: 0cm;">Stock control
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lang="EN-US">Guest experience:
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style="margin-bottom: 0cm;">Effectively manage the restaurant
by ensuring the following:
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lang="EN-GB">Oversee the Implementation of standards as detailed in
the departmental standards and procedures manual
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lang="EN-GB">Adhere to opening and closing procedures
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lang="EN-GB">Adhere to bill paying procedures
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lang="EN-GB">Conduct effective shift briefings ensuring all staff are aware
of VIPs, special occasions, daily specials; emphasis on upselling certain
products; etc
style="margin-bottom: 0cm;">Personally meet and farewell a minimum
of 80% of your customers
style="margin-bottom: 0cm;">Encourage and motivate staff
to provide optimum service during all shifts
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lang="EN-GB">Share recommendations and guest comments to Chef and Food
and Beverage Assistant Director to reflect current customer
profile
style="margin-bottom: 0cm;">Develop and implement Promotions
Calendar for F&B products in restaurant
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lang="EN-GB">Manage special event concepts
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lang="EN-GB">Create positive publicity opportunities
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lang="EN-GB">Manage customer database and utilize effectively
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lang="EN-GB">Up-sell property facilities
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lang="EN-GB">Analyze food and beverage statistics through point-of-sale
system
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lang="EN-GB">Responsible Business
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style="margin-bottom: 0cm;">Demonstrate compliance to Food Safety
Management safety policies and procedures and ensure all procedures
are conducted safely and within FSMS guidelines and ensure your direct reports
do the same
style="margin-bottom: 0cm;">Be familiar with property safety, first
aid and fire and emergency procedures and operate equipment safely
and sensibly
style="margin-bottom: 0cm;">Initiate action to correct a hazardous
situation and notify supervisors of potential dangers
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security incidents and accidents in accordance with hotel
requirements
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lang="EN-US">Accountability
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style="margin-bottom: 0cm;">Number of employees supervised
– Direct - Food
and Beverage Supervisors / Food and Beverage Attendants
style="margin-bottom: 0cm;">Annual Operating Profit/Payroll Budget
– Restaurant Revenue Target-
lang="EN-GB">Key Metrics –
lang="EN-GB">Restaurant Revenue Target
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lang="EN-GB">Employee Satisfaction Survey
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