Your Day
To Day
Public
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style="margin-bottom: 0.0001pt; margin-right: 0cm; margin-top: 0cm; text-align:
justify;">To have a close working relationship
with all stakeholders, restaurant managers and guests.
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lang="EN-GB">Interact with outside contacts
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lang="EN-GB">Guests – to ensure their total
satisfaction
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class="Bullet1" style="margin-bottom: 0.0001pt; margin-right: 0cm; margin-top:
0cm; text-align: justify;">Vendors – to ensure
adequate inventory of supplies and equipment, to discuss pricing or service
issues, to resolve any vendor performance issues, etc.
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lang="EN-GB">Regulatory agencies – regarding safety and compliance
matters
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style="margin-bottom: 0.0001pt; margin-right: 0cm; margin-top: 0cm; text-align:
justify;">Recommend and/or Initiate disciplinary
or other staffing/human resources-related actions in accordance with company
rules and policies -
class="Bullet1" style="margin-bottom: 0.0001pt; margin-right: 0cm; margin-top:
0cm; text-align: justify;">Work closely
with Restaurant Manager on planning and executing restaurant promotional
activities. Wear your
uniform with pride and grooming as per hotel standard.
lang="EN-GB">To assist other outlet’s or department whenever requested by
the HOD.
style="margin-bottom: 0.0001pt; text-align: justify;">
lang="EN-GB">Financial
style="list-style-type: disc; padding-left: 47.27px;">
class="ortl-align-justify">
lang="EN-GB">Assist in controlling and analysing quality levels of products
and service, guest satisfaction, merchandising and marketing, operating costs
and sanitation.
class="Bullet1" style="margin-bottom: 0.0001pt; margin-right: 0cm; margin-top:
0cm; text-align: justify;">Develop formal training
plans and conduct on the job training sessions for Food & Beverage
department employees.
class="Bullet1" style="margin-bottom: 0.0001pt; margin-right: 0cm; margin-top:
0cm; text-align: justify;">Assist with
the compilation of new menus (F&B) and ensure POS form raised with correct
pricing
lang="EN-GB">.
class="Bullet1" style="margin-bottom: 0.0001pt; margin-right: 0cm; margin-top:
0cm; text-align: justify;">Handle festive
reservations as well as seasonal promotions reservations and billing, including
the sending of pro-forma invoices.
class="ortl-align-justify">
lang="EN-GB">Actively provide feedback on products and what can be implemented
to achieve the budget.
class="Bullet1" style="margin-bottom: 0.0001pt; margin-right: 0cm; margin-top:
0cm; text-align: justify;">To manage overtime
and casual labour costs effectively
class="Bullet1" style="margin-bottom: 0.0001pt; text-align:
justify;">
Guest
Experience
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style="margin-bottom: 0.0001pt; margin-right: 0cm; margin-top: 0cm; text-align:
justify;">Organize and coordinate all F&B
Marketing and promotional events like appreciation events for
the departments. -
class="Bullet1" style="margin-bottom: 0.0001pt; margin-right: 0cm; margin-top:
0cm; text-align: justify;">Ensure guests
are greeted upon arrival. Respond appropriately to guest
complaints -
class="Bullet1" style="margin-bottom: 0.0001pt; margin-right: 0cm; margin-top:
0cm; text-align: justify;">Maintain the guest
database for the hotel’s F&B special events.
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lang="EN-GB">Respond to all guest’s enquiries in regards to the Food
and Beverage department and its operations.
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justify;">
Responsible
Business
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style="margin-bottom: 0.0001pt; margin-right: 0cm; margin-top: 0cm; text-align:
justify;">Ensure that all restaurant facilities
are cleaned, vacuumed, and properly stocked according to anticipated business
volumes. -
style="margin-bottom: 0.0001pt; margin-right: 0cm; margin-top: 0cm; text-align:
justify;">Actively check all menus and collaterals
and other sales products to ensure we are OBSM
compliant. -
class="Bullet1" style="margin-bottom: 0.0001pt; margin-right: 0cm; margin-top:
0cm; text-align: justify;">Schedule employees
to ensure proper shift coverage.
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lang="EN-GB">Attend and contribute to daily and weekly Food & Beverage
departmental meetings.
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class="Bullet1" style="margin-bottom: 0.0001pt; margin-right: 0cm; margin-top:
0cm; text-align: justify;">Supervise day-to-day
shift activities of one or more food and beverage
outlet(s). -
class="Bullet1" style="margin-bottom: 0.0001pt; margin-right: 0cm; margin-top:
0cm; text-align: justify;">May serve as Manager
on Duty. Perform other duties as assigned.
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lang="EN-GB">Actively check restaurant furniture’s and operating equipment’s
are in order and in working condition.
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lang="EN-GB">Responsible to update restaurant preventive maintenance list
and report to Engineering for any defects/faulty
style="margin: 0cm 0cm 12pt; text-align: justify;">
lang="EN-GB" style="letter-spacing: -1.1pt;">What We Need
From You
Flexible – night, weekend and holiday shifts are all part
of the job.
Compliant – as well
as meeting local laws on food handling and serving alcohol, you’ll be above
the minimum age required and fluent in the local language
style="color: black;">.
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style="text-align: justify;">Articulate – a great communicator, you’ll be warm, welcoming and easy
to talk to
style="font-size: 10pt;">.
class="ortl-align-justify">
style="font-family: Calibri, sans-serif;">Literate – you’ll need a good grasp of reading,
writing and basic maths.
