Leisure & F&B Sales
Manager
data-end="299">Department
Sales &
Marketing
data-end="332">Reports To
Director
of Sales / Director of Sales & Marketing
data-start="384" data-end="398">Job Summary
data-end="1012">The Leisure & F&B Sales Manager is responsible
for driving revenue growthof the hotels's spa and gym business and Food &
Beverage business. This position develops and maintains relationships
with corporate leisure clients, local businesses, and social event
organizers while maximizing hotel leisure facilities, restaurant, bar,
and special event revenues. The role works closely with Revenue Management,
Operations, Reservations, Leisure Department and F&B teams to achieve
revenue targets and enhance guest satisfaction.
data-start="1014" data-end="1037">Key Responsibilities
data-section-id="6lr3z" data-start="1039" data-end="1056">Leisure Sales
data-start="1057" data-end="1799">
data-start="1057" data-end="1127">Develop and implement sales strategies to grow
leisure revenue.
data-end="1233">Manage key accounts
data-start="1234" data-end="1306">Identify new leisure market opportunities
locally and internationally.
data-end="1371">Conduct regular sales calls, presentations, and client
visits.
data-end="1441">Organize and host site inspections, FAM trips, and hotel
showcases.
data-end="1534">Participate in travel trade shows, roadshows, networking events,
and industry exhibitions.
data-end="1591">Negotiate contracts, pricing, and business agreements.
data-section-id="zj7ejt" data-start="1592" data-end="1681">Monitor production
of key accounts and implement action plans to increase market share.
data-section-id="i41o6" data-start="1682" data-end="1799">Maintain accurate
account information and sales activities in the CRM system.
data-section-id="ra3dov" data-start="1801" data-end="1826">Food & Beverage
Sales
data-start="1827" data-end="1921">Increase restaurant, bar, afternoon tea,
brunch, private dining, and special event revenues.
data-section-id="1y7lf76" data-start="1922" data-end="2014">Develop partnerships
with local companies, embassies, organizations, and community groups.
data-section-id="15foc80" data-start="2015" data-end="2103">Promote seasonal
promotions, dining campaigns, festive events, and themed experiences.
data-section-id="st381v" data-start="2104" data-end="2190">Generate business
for birthday parties, weddings, anniversaries, and private events.
data-section-id="1g8mpip" data-start="2191" data-end="2262">Collaborate with
the Marketing team to execute promotional campaigns.
data-section-id="1s3401p" data-start="2263" data-end="2316">Monitor competitor
pricing and local dining trends.
data-start="2317" data-end="2375">Support the launch of new menus and restaurant
concepts.
data-end="2487">Build repeat business through guest engagement and loyalty
initiatives.
data-end="2511">Account Management
data-section-id="3ixs9p" data-start="2512" data-end="2576">Build and maintain
strong relationships with existing clients.
data-start="2577" data-end="2637">Ensure high levels of customer satisfaction
and retention.
data-end="2693">Respond promptly to enquiries and follow up on leads.
data-section-id="1qx9zzf" data-start="2694" data-end="2766">Prepare proposals,
quotations, contracts, and business correspondence.
data-section-id="4vwh9e" data-start="2767" data-end="2830">Coordinate
with Operations to ensure smooth service delivery.
data-section-id="1axayf9" data-start="2831" data-end="2888">Resolve customer
issues professionally and efficiently.
data-start="2890" data-end="2913">Revenue & Reporting
data-start="2914" data-end="3246">
data-start="2914" data-end="2971">Achieve monthly, quarterly, and annual revenue
targets.
data-end="3029">Prepare sales forecasts and monthly production reports.
data-section-id="t3ehuk" data-start="3030" data-end="3080">Analyze market trends
and competitor activities.
data-end="3136">Monitor account performance and revenue contribution.
data-section-id="16ngdxs" data-start="3137" data-end="3246">Participate
in weekly sales meetings and strategic planning sessions.
data-section-id="1fm6vrb" data-start="3248"
data-end="3265">Qualifications
data-section-id="doqwdq" data-start="3266" data-end="3366">Bachelor's Degree
in Hospitality Management, Business Administration, Marketing, or related
field.
data-end="3449">Minimum 3–5 years of hotel sales experience, preferably
in Leisure or F&B Sales.
data-end="3536">Strong understanding of leisure travel markets and hotel food
& beverage operations.
data-end="3619">Experience with CRM systems, Opera PMS, Delphi, or similar hotel
sales software.
data-end="3684">Excellent communication, presentation, and negotiation
skills.
data-end="3734">Strong organizational and analytical abilities.
data-section-id="13sh5of" data-start="3735" data-end="3832">Fluent in English;
additional languages are an advantage.
data-section-id="ypanxl" data-start="3834" data-end="3854">Core
Competencies
data-section-id="ku7x3l" data-start="3855" data-end="3870">Leisure Sales
data-section-id="fuhpya" data-start="3871" data-end="3882">F&B Sales
data-section-id="10gq8hp" data-start="3883" data-end="3905">Business
Development
data-end="3930">Key Account Management
data-start="3931" data-end="3965">Customer Relationship Management
data-section-id="1g2oaln" data-start="3966" data-end="3979">Negotiation
data-section-id="16itgus" data-start="3980" data-end="4000">Revenue
Generation
data-end="4018">Market Analysis
data-start="4019" data-end="4039">Strategic Planning
data-section-id="1lkmxks" data-start="4040" data-end="4061">Presentation
Skills
data-end="4077">Communication
data-end="4090">Networking
data-end="4104">Event Sales
data-end="4122">Time Management
data-start="4123" data-end="4143">Team Collaboration
