Concierge (Part Time) | Crowne Plaza Christchurch

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
New Zealand, Christchurch
Job Description

About
us

style="color: black;">Crowne Plaza Christchurch is located in the heart
of downtown Christchurch, right opposite Victoria Square and just a short walk
from major attractions, including the Avon River, Town Hall, Art Gallery, Te Pae
Conference Centre and the modern dining and shopping precincts.

style="margin: 12pt 0cm; text-align: justify;">Our
Front Office department is the heart and center of the hotel, and you could
be joining this great team as a Concierge with us!

As
a Concierge, 
you’ll provide great service and a memorable experience
to our guests. Welcome guests on their arrival
and assist with enquiries, build relationships with our regular guests, Assist
guests with their luggage. You’ll also create the warm and welcoming atmosphere
that makes our guests feel at home from the moment they arrive at
the hotel.

style="color: black;">This role is well suited to a university student, as
it offers flexible working opportunities. Please note that this is a physically
demanding position, requiring regular lifting and carrying of luggage, standing
and walking for extended periods, and assisting guests throughout the hotel.
Applicants should be comfortable performing these physical duties as part
of their daily responsibilities.

Every day is different, but you’ll mostly
be
:

You’ll provide great
service and a memorable experience to our guests.

As Concierge, your key responsibilities include:

  • Welcome guests on their arrival
    and assist with enquiries
  • Build
    relationships with our regular guests
  • Assist guests with their luggage
  • Should be fit to perform heavy lifting, and pushing
    luggage trollies
  • Assist with check in and check outs as required
  • style="line-height: normal;">Manage guest mail and courier services style="line-height: normal;">Provide detailed knowledge of the hotel's
    activities, tourist information, events in Christchurch, location of major
    buildings and places of interest, etc.

What we need
from you

  • A passion
    for providing an outstanding guest experience
  • Great communication skills
    with a friendly, approachable character
  • Ability to multi-task and use
    initiative

What we offer

You’ll be rewarded
for your hard work with a suite of benefits that supports you and your family’s
wellbeing, including:

  • paid birthday
    leave
  • full training provided
  • daily laundered
    uniform
  • additional parental leave benefits
  • flexible work
    options 
  • proactive health days

Your career journey
will be supported through our lifelong development program, IHG career milestone
celebrations, and transfer of entitlements as you move and grow with IHG.

In addition to the always-popular hotel perks like accommodation and food &
beverage discounts, our discount retail platform makes your pay go even
further. 

We are proud to be IHG and we know you will be too. Visit
http://careers.ihg.com/ to find out more about us.

So go on - click apply
now and show us how your passion and personality are the perfect fit to deliver
memorable experiences to our guests.

 

Please note that we will only consider
candidates who can prove their valid rights to live and work in New
Zealand.