Lead and manage the maintenance team,
including scheduling, task delegation, and performance evaluation.
Provide training, guidance, and support to ensure all maintenance personnel
are knowledgeable and efficient in their roles.
Preventative Maintenance Program
Develop,
implement, and maintain a comprehensive preventative maintenance program
to ensure all hotel equipment, systems, and facilities are in optimal working
condition.
Schedule regular inspections of hotel rooms, common areas,
and all equipment to identify potential issues and address
them proactively.
Repair and Maintenance
Oversee and carry out routine maintenance tasks such as plumbing, HVAC,
electrical, carpentry, painting, and mechanical repairs.
Respond
to urgent repair requests promptly and ensure that issues are resolved quickly
to minimize any disruption to hotel operations or guest services.
Coordinate with external contractors when specialized services are required
and ensure they complete tasks to standard.
Facility
Management
Monitor the condition of the hotel's facilities,
including guest rooms, common areas, conference rooms, restaurants, pools,
fitness centers, and exterior spaces to ensure all areas are well-maintained
and safe for guests and staff.
Ensure that all fire safety, security
systems, and emergency equipment (e.g., alarms, sprinklers, extinguishers)
are fully operational and compliant with local regulations.
Inventory and Supplies Management
Maintain
an adequate inventory of parts, tools, and equipment required for repairs
and ensure timely ordering of supplies when necessary.
Track
and control the usage of energy, water, and other resources, and look
for opportunities to improve efficiency.
Compliance
with Health & Safety Regulations
Ensure all maintenance
work is performed in compliance with local health, safety, and environmental
regulations, including hotel policies on sanitation and security.
Lead
and participate in safety drills, training sessions, and hotel safety
audits.
Budget and Cost Control
Assist in preparing and managing the maintenance department’s budget,
ensuring that all repair and maintenance work is performed
cost-effectively.
Track expenditures related to repairs, projects,
and improvements, and work with management to minimize costs while maintaining
quality.
Guest Service & Satisfaction
Address guest requests and concerns related to maintenance promptly
and efficiently to ensure guest satisfaction and a positive hotel
experience.
Communicate effectively with other departments
(housekeeping, front desk, etc.) to coordinate and prioritize maintenance tasks
without disrupting operations or guest comfort.
Energy and Water Conservation Initiatives
Lead
efforts to improve energy efficiency and reduce water consumption within
the hotel by implementing sustainable practices and monitoring the effectiveness
of installed systems like high-efficiency taps, showerheads, and HVAC
systems.
Emergency Response
Act
as the first point of contact for emergency maintenance issues, including
responding to system failures, leaks, and power outages, and coordinate repair
efforts as needed to restore normal operations.
Qualifications:
Proven experience as
a maintenance supervisor or similar role in the hospitality industry.
Strong knowledge of building systems (HVAC, electrical, plumbing, etc.)
and general maintenance skills.
Familiarity with preventative
maintenance programs and equipment.
Excellent leadership and team
management skills.
Ability to troubleshoot and problem-solve under
pressure.