F&B Captain

Are you passionate about delivering
memorable dining experiences and leading a team with excellence? We’re looking
for an F&B Captain who will oversee restaurant operations
on shift, ensuring smooth service, high guest satisfaction, and effective team
coordination.

Every
day is different, but you’ll mostly be:

Supervising restaurant floor
operations to ensure smooth and efficient service.

Leading and motivating
servers and wait staff, ensuring grooming standards and service etiquette
are maintained.

Greeting guests, handling requests, and resolving
complaints promptly to guarantee guest satisfaction.

Coordinating table
assignments, reservations, and service sequence with the host/hostess.

Ensuring all mis-en-place, set-ups, and side duties are properly executed
before and after service.

Assisting in training, coaching, and developing
junior colleagues for future growth.

Monitoring stock levels
of chinaware, cutlery, and operational supplies, and coordinating with
the supervisor/manager for replenishment.

Following hygiene, safety,
and HACCP standards across service areas.

Supporting promotional
activities, upselling items, and maximizing revenue.

Minimum 2 years’ experience in a supervisory role within
Food & Beverage service, preferably in a 4- or 5-star hotel.

Strong
leadership, organizational, and communication skills.

Ability to handle
guest concerns professionally and diplomatically.

Knowledge of POS
systems, billing procedures, and restaurant service standards.

Ability
to work flexible shifts including nights, weekends, and holidays.

Fluency
in English is required; additional languages are a plus.

Opportunity to be part of a world-class
hospitality brand.

A supportive team environment where your growth
and development matter.

Competitive salary and benefits.

Colleague
recognition programs and global career opportunities within IHG.