Executive Housekeeper - Six Senses Zil Pasyon

As Executive Housekeeper, I will fully
comprehend the vision of Six Senses to help people reconnect with themselves,
others and the world around them and our values of local sensitivity and global
sensibility, crafted experiences, emotional hospitality, responsible and caring,
fun and quirky and pioneering wellness.  

Sustainability, Wellness and Out of the Ordinary experiences are
at the core of everything we do at Six Senses. I will safeguard these pillars
and its strategic planning and development and ensure all directives, practices
and initiatives are implemented, embraced, adopted within
the hotel/resort. 

Duties
and Responsibilities  

As
an Executive Housekeeper, I will assume full responsibility for the efficient
operation of the housekeeping department to provide exceptional products
and services within brand operating standards.  

The duties
and responsibilities will include:  

class="ortl-align-justify">

Keep abreast
of industry trends and practices and update knowledge and skills to improve
the product and service offering.

• style="text-align: justify;">Focus on the rejuvenation of my department:
   both in rooms and in public areas.

class="ortl-align-justify">

Processes will
be constantly assessed and reviewed to remain relevant, innovative and
in keeping with Six Senses wellness and sustainability practices.

class="ortl-align-justify">

Assess and review
Room amenities, services, products and rates to remain relevant and in keeping
with Six Senses wellness and sustainability practices.

class="ortl-align-justify">

Focus and review
regularly through my physical presence in all areas of property, our rigorous
adherence to LQA standards.

• style="text-align: justify;">Lead a team of engaged and experienced hosts
  to provide the Six Senses exceptional standards of operation
  and service.

• Responsible for an exceptional guest experience. In the event of guest
  complaints, I will effectively carry out service recovery or charge our hosts
  to do so to the satisfaction of guests.

class="ortl-align-justify">

Ensure that my
department complies with all legal, statutory and financial
requirements.

• Implement, review and maintain documentation, reporting systems,
  contractual obligations, security and safety protocols, communications, product
  and service standards.

• style="text-align: justify;">A high standard of personal appearance, grooming
  and hygiene, plus comprehensive knowledge of safety, security and emergency
  procedures will be maintained by myself and all hosts in line with brand
  and statutory requirements.

• style="text-align: justify;">Ensure that interaction and communications between
  departments within the property are clear and effectively maintained to support
  the smooth running of the property. 

class="ortl-align-justify">

Ensure that all
activities within my department are carried out ethically, honestly and within
the parameters of local law.

• style="text-align: justify;">Revise and control that my department’s budget
  is strictly adhered to, and all costs will be continually monitored
  and controlled to drive profitability, while taking into consideration
  the preservation of required standards with every decision made.

class="ortl-align-justify">

Prepare and submit
legally required and confidential documentation related to my
department.

• Attend or conduct the designated meetings and briefings as instructed
  by the General Manager with a two-way flow of pertinent information
  and communications.

• Perform any additional duties given to me by the General Manager.
      

Qualifications 

class="ortl-align-justify">

To execute
the position of Executive Housekeeper, I have the required qualifications,
technical skills and experience in a similar role in luxury hotels with proven
results. 

• I possess a minimum of bachelor’s degree in hospitality, Hotel
  or Business Management and more than five years’ experience in a similar hotel
  operational role. 

• style="text-align: justify;">Technical skills include Advanced MS Office – Word,
  Excel, PowerPoint and Outlook. I am also familiar with various hotel systems
  including OPERA platforms. 

• style="text-align: justify;">I should have the knowledge of hotel/resort
  and policies on room allocation etc.  

class="ortl-align-justify">

I should have
an excellent command of written and spoken English.

class="ortl-align-justify">

Some knowledge of
the local language and customs preferred. 

class="ortl-align-justify">

I will maintain
a thorough understanding of Six Senses in terms of guidelines, rules
and regulations, brand and operating standards, facilities
and services.

The above
is intended to provide an overview of the role and responsibilities for
a Executive Housekeeper at Six Senses Zil Payson. It is not and does not infer
that the above is an inclusive and/or exhaustive list of the duties
and responsibilities inherent in the position. 

Six Senses Zil
Payson is an equal opportunity employer.

This policy applies to all terms and conditions
of employment.