Front Office Manager / Assistant Front Office Manager (Thai)

The Front Office Manager
is responsible for leading and managing all Front Office operations to ensure
exceptional guest experiences, efficient service delivery, and achievement
of departmental goals. This role oversees Front Desk, Guest Relations,
Concierge, Bell Service, Transportation, and related guest service functions
while ensuring compliance with InterContinental Hotels Group (IHG) brand
standards and resort policies.

The Front Office Manager acts as a key
ambassador for the resort, fostering a culture of luxury hospitality, guest
satisfaction, employee engagement, and continuous improvement.