Restaurant Supervisor
Negotiable
Location
Kuwait, Kuwait City
Job Description
People
•Supervise and support
the restaurant team during daily operations to ensure efficient and professional
service.
•
style="font-size: 11pt;">Assist in training, coaching, and developing colleagues
to improve performance and service standards.
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•
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Conduct
daily briefings and allocate duties to ensure smooth
operations.•
style="font-size: 11pt;">Foster a positive working environment and encourage
teamwork across all departments.
•Ensure colleagues comply
with hotel policies, grooming standards, and IHG service
expectations.
style="font-size: 11pt;">Financial
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•
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Support
the Restaurant Manager in achieving departmental revenue and profitability
targets. •
style="font-size: 11pt;">Monitor stock usage and minimize wastage through
effective inventory control.
•Ensure accurate billing,
cashiering procedures, and cash handling practices.
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•
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Assist
with inventory counts and ordering of restaurant supplies when
required.
style="font-size: 11pt;">Guest Experience
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•
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Deliver
exceptional guest service by ensuring prompt, courteous, and personalized
service at all times. •Welcome and engage
with guests, addressing inquiries and resolving concerns promptly
and professionally.
•Monitor service quality
to ensure compliance with IHG brand standards.
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•
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Handle
guest complaints efficiently and escalate concerns when
necessary.
style="font-size: 11pt;">Operations
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•
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Oversee
daily restaurant operations, ensuring cleanliness, organization, and readiness
before each service period. •Ensure tables, buffet
displays, and service stations are properly set up
and maintained.
•
style="font-size: 11pt;">Coordinate with the kitchen and other departments
to ensure timely and accurate food and beverage service.
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Responsible
Business•
style="font-size: 11pt;">Ensure compliance with HACCP, food safety, hygiene,
sanitation, and health and safety regulations.
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•
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Promote
sustainable work practices by minimizing waste and conserving
resources. 
