A
fantastic opportunity for a Groups and Events Executive to
join our Cluster Commercial Office at
InterContinental Edinburgh the George and Kimpton
Charlotte Square Hotel on a Full-Time
contract!
name="_Hlk213321194">We
are offering £28,731.51 salary, plus a 10% half-yearly
bonus of annual base salary.
style="background-color: white; margin-bottom: 0cm; margin-top: 0cm;
vertical-align: baseline;">
style="color: black;">At Kimpton, we are all about
being yourself – we pride individuality and being the best version of you. Our
meticulously designed Hotel brings together traditional Edinburgh architecture
with an exciting and fresh indoor feel. Whereas InterContinental® Edinburgh
The George Hotel, is full of culture and has been serving guests since 1881, so
we know what it takes to provide an amazing guest experience and just
as importantly, to ensure our Team Members are happy.
style="background-color: white; margin-bottom: 0cm; margin-top: 0cm;
vertical-align: baseline;">
style="color: black;">So, what does our Groups
and Events Executive get in return for bringing the InterContinental life to our
guests?
style="color: black;">Becoming part of the IHG Hotels &
Resorts family, one of the world’s leading hotel companies - which means
global opportunities.
-
style="background-color: white; margin-bottom: 0cm; vertical-align:
baseline;">Complimentary
stay for you+1 in our Hotel upon successful completion of probation,
generous discounts across our F&B outlets at Kimpton Charlotte Square
and InterContinental Edinburgh The George, plus Spa & Gym discounts at our
Kimpton property.
lang="EN-GB">Extensive training, opportunities for career progression across
the world, plus 2 paid days volunteering per year with a cause of your
choice
lang="EN-GB">Wagestream - a financial wellbeing app giving
you the opportunity to save, track and withdraw your pay as you earn
it.
style="color: black;">Apart from Meals whilst
on duty, we also provide every employee company sick pay and life
insurance, Mental Health First Aiders on Duty, and access to Employee Assistance
Programs.
style="color: black;">28 days holiday each year, including
bank holidays, this increases up to a maximum of 33 days (Pro Rated) &
Enhanced Family Leave (you can ask more details at
the interview).
lang="EN-GB">Amazing discounts for our hotels and restaurants around the world,
plus discounts from over 15,000 stores – all the way from retail
to cinema
lang="EN-GB">Don’t forget, bring your friends and take part in our generous
‘Refer a Friend’ programme!
style="background-color: white; margin-bottom: 0cm; vertical-align:
baseline;">
lang="EN-GB">As a Groups and Events Executive, you will build strong
relationships with your clients through regular contact by telephone, e-mail
and in person. You will also actively seek client feedback and sales leads
wherever possible. All bookings will be made via our in-house system, creating
written confirmations & function sheets.
style="background-color: white; margin-bottom: 0cm; margin-top: 0cm;
vertical-align: baseline;">
Given
the nature of this role it’s important that you have some Groups, Meeting &
Events experience.
Whether you have previously worked in a hotel or destination venues, work
in Sales administration role, this may be the role for you!
style="background-color: white; margin-bottom: 0cm; margin-top: 0cm;
vertical-align: baseline;">
lang="EN-GB">Your main responsibilities as a Groups and Events Executive
will be:
lang="EN-GB">Liaise with clients to ensure that accurate details for each event
& reservation are obtained
-
style="background-color: white; margin-bottom: 0cm; vertical-align:
baseline;">To consistently
deliver an excellent service to all guests and clients making enquiries
or bookings at the hotel, with face to face and telephone
meetings.
lang="EN-GB">Establishing client requirements and identifying how the hotel
can facilitate their needs
Responding to all M&E enquiries in-line
with company standard
Ensuring enquiries are managed to maximise sales,
occupancy and revenue, including up-selling equipment, F&B and relevant
hotel facilities wherever possible
-
style="background-color: white; margin-bottom: 0cm; vertical-align:
baseline;">Accurately inputting
all enquiries into Sales and Catering system -
style="background-color: white; margin-bottom: 0cm; vertical-align:
baseline;">Compiling accurate
function sheets, distributing weekly and discussing with Operations Team,
accordingly, proving updates as require -
style="background-color: white; margin-bottom: 0cm; vertical-align:
baseline;">Actively working
as part of a team to achieve the department objectives
and budget
lang="EN-GB">Actively consider prevention, recovery, and investigation of any
complaints
style="background-color: white; margin-bottom: 0cm; margin-top: 0cm;
vertical-align: baseline;">
At
IHG, we believe there’s Room for You: Room
to Grow (providing career development and learning opportunities),
Room to Belong (fostering an inclusive environment where
diverse employees can be their authentic selves), and Room to Make
a Difference (empowering employees to have an impact on the guest
experience and the business).
style="background-color: white; margin-bottom: 0cm; margin-top: 0cm;
vertical-align: baseline;">
If you are someone who likes to bring your wisdom
and local-know-how to a provide a truly personal and luxurious experience
for our guests, apply to join us as our new Groups and Events
Executive today!
style="background-color: white; margin-bottom: 0cm; margin-top: 0cm;
vertical-align: baseline;">
lang="EN-GB">You must meet the legal requirements to work in
the UK.
style="color: black;">At IHG Hotels & Resorts, we
are proud to be an equal opportunity employer. We firmly believe that all our
colleagues deserve to be treated equally and have the same opportunities
to develop and grow their skills within our business and provide equal
employment opportunities to all applicants and colleagues without regard to
an individual's, race, colour, ethnicity, national origin, religion, sex, sexual
orientation, gender identity or expression, age, disability, marital or familial
status, veteran status or any other characteristic protected
by law.
